CometChat
Claim this toolIntegrate real-time chat, voice, video, and AI copilots into any application or website.
Visit WebsiteReviews onG2Capterra
124 reviews tracked·1 press mentionThe Bottom Line
Entry price
Free plan available, paid tiers above
Biggest pro
Comprehensive communication stack including chat, voice, video, and AI agents.
Biggest con
Advanced AI agent features and higher concurrency are reserved for more expensive plans.
TL;DR - CometChat
- Embed real-time chat, voice, and video calls into any app or website.
- Integrate and manage AI agents with built-in guardrails and analytics.
- Offers SDKs, APIs, and UI kits with robust moderation, security, and multi-tenant support.
Pricing: Free plan available
Best for: Growing teams
4.5/5 across review platforms
What is CometChat?
CometChat provides a comprehensive platform for embedding real-time communication and AI agents directly into applications and websites. It offers drop-in UI components, SDKs, and APIs for popular frameworks, alongside no-code embed options, enabling rapid development and extensive customization. The platform supports user-to-user chat, 1:1 and group voice/video calls, and integrates full-stack AI agent capabilities, including RAG and tool-calling support.
Designed for developers and product leaders at startups and enterprises, CometChat aims to simplify the complexities of building scalable, secure, and compliant communication features. It includes shared services like AI-native moderation, analytics, and a notification engine, all built on a multi-tenant infrastructure with global edge network delivery and a 99.999% uptime SLA. This allows teams to focus on core product development while CometChat handles the underlying communication infrastructure.
The product is ideal for creating diverse communication experiences such as DMs, forums, consultations, and online classrooms, while also empowering the deployment, monitoring, and evolution of user-facing AI agents with built-in guardrails and analytics.
Available on: Web, iOS, Android
Pros & Cons
Pros
- Comprehensive communication stack including chat, voice, video, and AI agents.
- Robust AI-powered moderation system with contextual analysis and human-in-the-loop support.
- High scalability and reliability with 99.999% uptime and global edge network.
- Flexible developer tooling with SDKs, APIs, UI kits, and visual builders.
- Strong security and compliance features including HIPAA, GDPR, SOC2.
Cons
- Advanced AI agent features and higher concurrency are reserved for more expensive plans.
- Custom white-label domain is an add-on feature for the Enterprise plan.
Ratings Across the Web
4.5(124 reviews)
Ratings aggregated from independent review platforms. Learn more
Preview
Key Features
1:1, group, and broadcast chatVideo & voice calls (1:1 or group)Rich media, reactions, threads, typing indicators, read receiptsScreen sharing, recording, transcriptionFull-stack AI agent platform with RAG & tool-calling supportAI-native contextual moderation and guardrailsBuilt-in analytics and user trackingMulti-channel notification engine (Push, Email, SMS)
Pricing Plans
Free TrialPricing checked Jul 8, 2026
Build
$0 / month
Everything in all plans, plus:
- All features
- Up to 100 users
- No credit card required
Basic
$ /month
Everything in all plans, plus:
- Rich in-app chat
- Push notifications
- Basic moderation
- Global EDGE network
Advanced
$ /month
Everything in all plans, plus:
- Everything in Basic, Plus
- AI Rule-based moderation
- Email & SMS notifications (with customizable templates)
- Multi-tenancy
- AI smart replies & summaries
- In-depth insights
- HIPAA / BAA
- Advanced search
Enterprise
Contact us
Everything in all plans, plus:
- Everything in Advanced, Plus
- Zero overages
- OpenAI-powered context & prompt based moderation
- OpenAI-powered context & prompt based insights & enrichment
- 10% concurrency included
- Single Sign On (SSO) - SAML, LDAP and more included
- Custom white-label domain (add-on)
- Safety & Compliance
Included in all plans
- Unlimited messages/month
- Unlimited message storage
- 6 months message retention
- Unlimited images & files storage + retention
Reviews
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4.5/5
Across 124 verified user reviews on G2, Capterra
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CometChat FAQ
How does CometChat facilitate real-time communication within applications?
CometChat provides SDKs, APIs, and drop-in UI components for embedding real-time chat, voice, and video capabilities directly into applications and websites. It supports various communication experiences, including direct messages, group chats, and 1:1 or group voice/video calls. The platform handles the underlying communication infrastructure, allowing developers to focus on core product features.
Which teams benefit most from using CometChat?
CometChat is designed for developers and product leaders at both startups and enterprises. It helps teams that need to integrate scalable, secure, and compliant communication features, including AI agents, without building the infrastructure from scratch. This allows them to focus on their core product development.
How does CometChat compare to Sendbird for embedding communication features?
CometChat offers a comprehensive communication stack that includes chat, voice, video, and integrated AI agents, along with robust AI-powered moderation. It provides flexible developer tooling with SDKs, APIs, UI kits, and visual builders. Both platforms aim to simplify embedding communication, but CometChat emphasizes its full-stack AI agent capabilities and advanced moderation.
What kind of AI capabilities does CometChat offer?
CometChat integrates full-stack AI agent capabilities, including Retrieval Augmented Generation (RAG) and tool-calling support, directly into applications. It also features AI-native moderation with contextual analysis and human-in-the-loop support. The platform provides tools for deploying, monitoring, and evolving user-facing AI agents with built-in guardrails and analytics.
What are the primary limitations when using CometChat?
Advanced AI agent features and higher concurrency levels are reserved for more expensive plans. Additionally, a custom white-label domain is available as an add-on feature specifically for the Enterprise plan. These features are not included in all tiers.
How is CometChat priced?
CometChat is available on a free tier, allowing users to get started without initial cost. Paid plans are offered for those requiring more usage, additional features, and higher concurrency. Specific pricing details for these plans are available separately.
Can CometChat be used to build online learning environments?
Yes, CometChat is ideal for creating online classrooms by enabling features like 1:1 and group voice/video calls, as well as real-time chat. Its comprehensive communication stack allows for interactive learning experiences, including direct messaging and forums, all within a secure and scalable environment.
Source: cometchat.com