Chat and messaging API for apps
Visit WebsiteReviews onG2Capterra
155 reviews trackedThe Bottom Line
Entry price
Free plan available, paid tiers above
Biggest pro
Good chat API
Biggest con
Per-MAU pricing
TL;DR - Sendbird
- Sendbird is a chat and messaging API for apps and websites
- It provides in-app chat, voice, and video with moderation tools
- Free tier available, paid plans based on monthly active users
Pricing: Free plan available
Best for: Growing teams
4.4/5 across review platforms
What is Sendbird?
Sendbird provides chat and messaging infrastructure. In-app chat, voice, and video-communication features as a service.
The features are comprehensive. The scale is proven. The integration is documented.
Applications adding chat features use Sendbird for communication infrastructure.
Available on: Web
Pros & Cons
Pros
- Good chat API
- UIKit components
- Moderation tools
- Push notifications
- Good documentation
Cons
- Per-MAU pricing
- Expensive at scale
- Learning curve
- Feature limits by tier
- Vendor lock-in
Ratings Across the Web
4.4(155 reviews)
Ratings aggregated from independent review platforms. Learn more
Key Features
Chat APIVideo callingNotificationsModerationAnalyticsSDKs
Pricing Plans
Developer
Free
- 100 MAUs
- 10 concurrent connections
- All Pro features
- Community support
Starter
$399/month
- Up to 5K MAUs
- 5% MAU peak connections
- Unlimited messages
- Standard support
Pro
Custom
- Higher MAU limits
- Advanced features
- Priority support
- Extended capabilities
Enterprise
Custom
- Custom MAUs
- Dedicated servers
- Data export
- Custom add-ons
Reviews
4.4/5
Across 155 verified user reviews on G2, Capterra
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Sendbird FAQ
Is Sendbird free?
Free tier for testing. Paid based on MAU. Chat API.
What is Sendbird?
Chat API and SDK. Add messaging to any app. Voice, video, chat.
Sendbird vs Stream?
Both chat APIs. Similar offerings. Compare pricing for your scale.
Source: sendbird.com