Sendbird

Name: Sendbird
Brand: Sendbird
Price: 399 USD
Rating: 4.4 (155 reviews)

Claim this tool

Chat and messaging API for apps

From $399/mo, billed monthly (free plan available)

Freemium API Tools Communication Developer Tools

Visit Website

4.4 (155 across the web)

Freemium Visit Website

Reviews on G2 Capterra

155 reviews tracked

The Bottom Line

Updated Sep 29, 2026

Price: From $399/mo, billed monthly (free plan available). Compare plans

Key facts

Sendbird is a chat and messaging API for apps and websites
It provides in-app chat, voice, and video with moderation tools
Free tier available, paid plans based on monthly active users

Pros

Good chat API
UIKit components
Moderation tools
Push notifications
Good documentation

Cons

Per-MAU pricing
Expensive at scale
Learning curve
Feature limits by tier
Vendor lock-in

What is Sendbird?

Sendbird provides chat and messaging infrastructure. In-app chat, voice, and video-communication features as a service. The features are comprehensive. The scale is proven. The integration is documented. Applications adding chat features use Sendbird for communication infrastructure.

Available on: Web

Data compiled by Toolradar Pricing checked Sep 29, 2026 · how we evaluate

Source sendbird.com ↗

Ratings Across the Web

4.4 (155 reviews)

Sendbird holds an aggregate rating of 4.4 out of 5 from 155 reviews across G2 and Capterra, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

Key Features

Chat API
Video calling
Notifications
Moderation
Analytics
SDKs

Pricing Plans

Pricing checked Sep 29, 2026. Source: sendbird.com, read Sep 29, 2026

Sendbird plans and prices, checked September 2026
Plan	Price	Details
Developer	$0	100 MAUs 10 concurrent connections All Pro features +1 more Show less Community support
Starter	$399/month	Up to 5K MAUs 5% MAU peak connections Unlimited messages +1 more Show less Standard support
Pro	Custom	Higher MAU limits Advanced features Priority support +1 more Show less Extended capabilities
Enterprise	Custom	Custom MAUs Dedicated servers Data export +1 more Show less Custom add-ons

Calculate your cost View full pricing

Is Sendbird worth the price?

Fair value

Sendbird's pricing starts generously with a free Developer tier, but quickly jumps to $399/month for the Starter tier, which is quite expensive for up to 5K MAUs compared to some market alternatives.

The 'Custom' pricing for Pro and Enterprise suggests higher costs for advanced needs. This pricing structure is best for established businesses with significant budgets and a clear need for robust chat infrastructure.

Hidden Costs & Gotchas

Overage fees for exceeding MAU limits

Full Sendbird pricing: every plan, hidden costs and alternatives

Reviews

Improve Your Thinking Patterns Using ChatGPT cover

$99 Free with your review

Review Sendbird, get a free AI guide

Share your experience and we will send you Improve Your Thinking Patterns Using ChatGPT, free.

Write a review

4.4/5

Across 155 verified user reviews on G2, Capterra

Add your hands-on experience using the offer above to help the next buyer.

Best Sendbird Alternatives

Top alternatives based on features, pricing, and user needs.

CometChat Freemium

Integrate real-time chat, voice, video, and AI copilots into any application or website.

4.6

Stream Freemium

Add chat and activity feeds to your app

4.5

PubNub Freemium

Build, manage, and optimize real-time interactive applications at scale.

4.3

See all API tools →

Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

Sendbird vs CometChat Head-to-head: features, pricing, who wins Sendbird vs Stream Head-to-head: features, pricing, who wins Sendbird vs PubNub Head-to-head: features, pricing, who wins

Explore More

Sendbird FAQ

How does Sendbird facilitate adding chat functionality to an application?

Sendbird provides a chat and messaging API that allows applications to integrate in-app chat, voice, and video communication features. It offers the underlying communication infrastructure as a service, simplifying the development process for adding real-time interactions.

Which teams would benefit most from using Sendbird?

Development teams looking to embed comprehensive chat, voice, and video communication directly into their applications would find Sendbird most beneficial. It is particularly useful for those who need robust infrastructure and tools like UIKit components and moderation features.

How is Sendbird priced?

Sendbird offers a free tier for initial use and testing. For more extensive usage and access to advanced features, paid plans are available, with pricing typically based on monthly active users (MAU).

What kind of limitations should developers consider when choosing Sendbird?

Developers should be aware of Sendbird's per-MAU pricing model, which can become expensive at scale. There is also a learning curve associated with its comprehensive features, and certain functionalities may be limited depending on the chosen pricing tier.

Can Sendbird support push notifications for in-app messages?

Yes, Sendbird includes push notification capabilities as part of its messaging infrastructure. This allows applications to alert users to new messages or activities even when they are not actively using the app.

How does Sendbird compare to Stream for chat infrastructure?

Sendbird, like Stream, provides a comprehensive chat API and related infrastructure for applications. Sendbird is noted for its good chat API, UIKit components, and moderation tools, offering a robust solution for in-app communication needs.

Source: sendbird.com

Guides & Articles

Best API Testing Tools in 2026

Expert guide

Best Free API Testing Tools in 2026

Expert guide

Best Helpdesk Software in 2026

Expert guide