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Tracked since2026
The Bottom Line
- Price
- Free plan available, paid tiers above. Compare plans
Key facts
- Combines voice-to-voice AI with real-time camera and screen input in one bidirectional session
- Processes video at up to 30fps with sub-800ms latency, matching conversational speed
- Build agents via a plain-language builder or REST API, connect to your APIs, MCPs, and 3,000+ apps
Pros
- Combines voice and vision in one real-time stream, avoiding separate pipelines
- Sub-800ms latency for both voice and video keeps interactions natural
- Flexible deployment via web widget, telephony, or API
Cons
- Video processing at 30fps may require significant bandwidth and compute resources
- Real-time vision capabilities may raise privacy considerations for end users
What is Eclatira?
Eclatira is a platform for building conversational AI agents that combine native voice-to-voice interaction with real-time vision capabilities. Agents can see through a camera or shared screen while talking, processing both audio and video in a single bidirectional stream. This enables use cases like visual troubleshooting, guided walkthroughs, and OCR-based reading of physical documents or labels.
The platform provides an agent builder for describing jobs in plain language, a versioned REST API for programmatic control, and connectivity to your own APIs, MCPs, and thousands of third-party apps. Voice and video are processed at up to 30 frames per second with sub-800ms latency, keeping visual understanding in sync with conversation speed. Deployment options include a web widget and telephony integration.
Key Features
- Native voice-to-voice conversation at conversational speed
- Real-time camera input processed continuously during conversation
- Screen sharing with step-by-step guidance through pages, forms, or software
- OCR reading of printed pages, screens, and labels with action on what's read
- Object recognition for products and packaging, useful for troubleshooting and verification
- Single bidirectional pipeline for audio and video streams
- Agent builder with plain-language job descriptions
- Versioned REST API for creating agents, uploading documents, defining tools, and starting calls
Pricing
Freemium
Eclatira offers a generous free tier with optional paid upgrades for advanced features.
Reviews
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Eclatira FAQ
How does Eclatira enable visual troubleshooting in real-time?
Eclatira lets agents see through a camera or shared screen while speaking, processing audio and video together in a single stream. This allows a support agent to visually inspect a device or read a label via OCR while talking to the user, making troubleshooting faster and more accurate.
How does Eclatira differ from Retell AI in handling voice and vision?
Unlike Retell AI, which focuses primarily on voice, Eclatira natively combines voice-to-voice interaction with real-time vision processing in a single bidirectional stream. This eliminates the need to stitch separate pipelines for audio and video, enabling use cases like visual walkthroughs that Retell AI does not directly support.
What are the main trade-offs of using Eclatira's real-time vision capabilities?
Eclatira's video processing at 30 frames per second can require significant bandwidth and compute resources, which may limit performance on lower-end devices or networks. Additionally, the real-time vision feature raises privacy considerations for end users, as the agent can see through a camera or shared screen.
Which teams benefit most from Eclatira's combined voice and vision platform?
Customer support and field service teams benefit most, as they can visually troubleshoot issues or guide users through repairs in real-time. Development teams building conversational AI agents with visual context also find Eclatira valuable for creating more natural interactions.
Does Eclatira include a free tier for testing its voice and vision agents?
Yes, Eclatira offers a free tier that allows users to test its voice and vision capabilities. Paid plans are available for higher usage limits and additional features.
Can Eclatira agents connect to third-party apps and APIs?
Yes, Eclatira provides connectivity to your own APIs, MCPs, and thousands of third-party applications. This allows agents to pull data or trigger actions during a conversation, such as looking up a customer record or updating a ticket.
How does the agent builder in Eclatira work for describing agent tasks?
Eclatira's agent builder lets you describe the agent's job in plain language, without requiring code. You can then deploy the agent via a web widget, telephony integration, or the versioned REST API for programmatic control.
What deployment options does Eclatira offer for integrating agents into existing systems?
Eclatira supports deployment through a web widget for websites, telephony integration for phone calls, and a versioned REST API for custom integrations. This flexibility allows teams to embed agents into their existing workflows easily.
Source: eclatira.com