Grafana Cloud
UnclaimedUnify metrics, logs, traces, and dashboards for complete observability across your stack.
Visit WebsiteReviews onG2Capterra
203 reviews trackedThe Bottom Line
Entry price
Free plan available, paid tiers above
Biggest pro
Provides a complete, unified observability solution in one platform.
Biggest con
While a free tier exists, advanced features and higher usage limits require paid plans.
TL;DR - Grafana Cloud
- Fully-managed observability platform unifying metrics, logs, traces, and dashboards.
- Scalable for large-scale data with enterprise-grade security and compliance.
- Utilizes AI for anomaly detection and query assistance to streamline workflows.
Pricing: Free plan available
Best for: Growing teams
4.5/5 across review platforms
What is Grafana Cloud?
Grafana Cloud is a fully-managed, full-stack observability platform designed to provide comprehensive monitoring solutions for applications, infrastructure, and services. It unifies metrics, logs, traces, and dashboards into a single, scalable experience, making it easier for teams to gain insights and act faster.
This platform is built for enterprises, offering robust security features like SSO, RBAC, audit logging, and SOC 2 compliance. For government and regulated industries, Grafana Federal Cloud provides FedRAMP High authorization. It supports large-scale data, handling millions of time series, high log volumes, and distributed traces without performance bottlenecks, making it suitable for organizations from startups to large enterprises. The platform also leverages AI, including machine learning and large language models, for features like anomaly detection and query assistance to enhance observability workflows.
Available on: Web
Pros & Cons
Pros
- Provides a complete, unified observability solution in one platform.
- Offers enterprise-grade security and compliance, including FedRAMP High for government.
- Leverages AI/ML and LLMs to enhance insights and accelerate problem resolution.
- Fully managed, reducing operational overhead for users.
- Supports OpenTelemetry for modern application telemetry data ingestion.
Cons
- While a free tier exists, advanced features and higher usage limits require paid plans.
- Users accustomed to self-managed Grafana OSS might need to adapt to a managed service model.
Ratings Across the Web
4.5(203 reviews)
Ratings aggregated from independent review platforms. Learn more
Preview
Key Features
Unified metrics, logs, traces, and dashboardsAlerting and incident responseAdvanced integrationsSingle Sign-On (SSO)Role-Based Access Control (RBAC)Audit loggingSOC 2 complianceFedRAMP High authorized (Grafana Federal Cloud)
Pricing Plans
Free
Free
- All Grafana Cloud services, with limited usage
- Community support
- 14 days retention for metrics, logs, traces, profiles, & k6 performance tests
Pro
From $19 / month + usage
- Everything in Free plus:
- Pay as you go above the Free tier
- 8X5 email support
- 13 months retention for metrics; 30 days retention for logs, traces, profiles, & k6 performance tests
Enterprise
Starts at $25,000 / year spend commit
- Premium support
- Custom retention
- Deployment flexibility (Public Cloud, Federal Cloud, or Bring Your Own Cloud)
Reviews
4.5/5
Across 203 verified user reviews on G2, Capterra
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Grafana Cloud FAQ
How does Grafana Cloud's AI functionality specifically assist in identifying issues within complex systems?
Grafana Cloud incorporates machine learning and large language models to provide features such as anomaly detection, which automatically highlights unusual patterns in your data, and query assistance, which helps users formulate complex queries to quickly pinpoint insights. These AI capabilities streamline the process of identifying and understanding performance issues or security threats.
What specific security and compliance certifications does Grafana Cloud hold, particularly for highly regulated industries?
Grafana Cloud is built with enterprise-grade security, offering features like Single Sign-On (SSO), Role-Based Access Control (RBAC), and audit logging. It is SOC 2 compliant. For government agencies and other highly regulated sectors, Grafana Federal Cloud is available and is FedRAMP High authorized, meeting stringent U.S. federal security standards.
Can Grafana Cloud integrate with existing self-hosted Grafana Loki or Mimir instances, or is it designed for a complete migration to the cloud?
Grafana Cloud is a fully managed platform that offers its own integrated Loki and Mimir services. While it can visualize data from various sources, including self-hosted instances, its primary value proposition is a unified, managed experience. For optimal benefits, a complete migration or integration of telemetry data into Grafana Cloud's managed services is recommended.
Beyond standard metrics and logs, what types of distributed tracing data can Grafana Cloud ingest and analyze, especially from modern microservices architectures?
Grafana Cloud fully supports OpenTelemetry, enabling it to ingest and analyze distributed tracing data from modern applications and microservices architectures. This allows for end-to-end visibility into requests as they flow through various services, helping to identify latency bottlenecks and errors across complex distributed systems.
What are the key differences in capabilities and support between the Grafana Cloud Pro and Enterprise plans?
The Pro and Enterprise plans in Grafana Cloud offer different levels of usage, data retention, and support. While the Free plan has generous limits, Pro is a monthly, on-demand option, and Enterprise is an annual plan designed for larger organizations requiring higher usage thresholds, longer data retention periods, and more comprehensive enterprise-level support and features.
Source: grafana.com