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Centralize and streamline all your business text and email communications in one shared inbox.

From $49/user/mo, billed monthly, free trial Visit Website
Reviews on G2 Capterra
488 reviews tracked

The Bottom Line

Price
From $49/user/mo, billed monthly, free trial. Compare plans

Key facts

  • Unifies SMS, email, and popular messaging apps into shared inboxes.
  • Automates communication for sales, marketing, customer service, and recruiting.
  • Offers AI-assisted messaging, CRM integrations, and enterprise-grade compliance.

Pros

  • Centralizes all communication channels into one platform, improving visibility and efficiency.
  • Offers powerful automation capabilities for various business functions (sales, marketing, support, HR).
  • Includes AI features like translation and suggested replies to enhance communication quality and speed.
  • Provides robust security and compliance features (SOC 2 Type 2, TCPA, HIPAA).
  • Seamlessly integrates with popular CRMs and offers a flexible API for custom integrations.

Cons

  • No explicit mention of a free tier or trial, suggesting it's a paid-only service.
  • Some features like email campaigns and email automation are listed as "coming soon".

What is Heymarket?

Heymarket is an omnichannel business texting platform designed to centralize and streamline customer communication across various channels. It provides shared inboxes that unify messages from business SMS, email, and popular messaging apps, allowing teams to collaborate efficiently and gain complete visibility into all customer interactions. The platform is built to support the entire customer lifecycle, from initial promotional touchpoints to nurturing long-term relationships, through personalized and engaging conversations. This tool is ideal for businesses looking to improve customer service, boost sales conversions, enhance marketing reach, optimize internal operations, and accelerate recruiting processes. It offers features like automation, group messaging, campaigns, and robust integrations with CRMs like Salesforce and HubSpot. Heymarket emphasizes enterprise-grade security and compliance, including SOC 2 Type 2, TCPA, and HIPAA adherence, making it suitable for organizations that prioritize data security and regulatory requirements. Its AI-assisted messaging capabilities further enhance communication efficiency and global reach.

Available on: Web, iOS, Android

Ratings Across the Web

4.6 (488 reviews)

Heymarket holds an aggregate rating of 4.6 out of 5 from 488 reviews across G2 and Capterra, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

Key Features

  • Omnichannel shared inboxes (SMS, email, popular messaging apps)
  • Group messaging
  • Automated workflows and campaigns
  • AI-assisted messaging (translation, suggested replies, message tuning, summaries)
  • CRM and business app integrations (Salesforce, HubSpot, custom API)
  • Enterprise administration (custom roles, permissions, directory sync)
  • Compliance management (10DLC, CAN-SPAM, opt-in management)
  • Private comments and @mentions for team collaboration

Pricing Plans

Free Trial

Pricing checked Nov 7, 2026. Source: heymarket.com/pricing, read Nov 7, 2026

Heymarket plans and prices, checked November 2026
Plan Price Details
Standard

$49 / user/month

  • 2 way messaging and email
  • Shared inbox
  • Conversation management
+4 more
  • Unlimited contacts
  • Templates and tags
  • Basic reporting
  • HubSpot integration
Plus

$99 / user/month

  • Features in Standard
  • Lists and campaigns
  • Automations
+3 more
  • Advanced reporting and analytics
  • AI Essentials
  • Integrate with Microsoft Teams, Zapier, and more
Pro

$199 / user/month

  • Features in Plus
  • AI Advanced
  • API access
+2 more
  • Advanced administration and security
  • Salesforce Add-on Available
Enterprise

Contact us

  • Features in Pro
  • Custom users
  • Custom feature configuration
+4 more
  • White-glove onboarding
  • Additional training resources
  • Priority support services
  • Higher volume messaging

Is Heymarket worth the price?

Fair value

Heymarket's pricing is on the higher side for shared inbox solutions, especially at $49/user/month for the Standard tier which offers basic features.

The jump to $99/user/month for Plus, adding AI and automations, feels more competitive for businesses needing advanced capabilities. It's best for businesses prioritizing a dedicated shared inbox with integrated messaging and email, willing to pay for per-user pricing.

Hidden Costs & Gotchas

Salesforce integration is an add-on

Full Heymarket pricing: every plan, hidden costs and alternatives

How Heymarket's pricing compares

At $49/user/mo, billed monthly, Heymarket is mid-range of its 2 comparable direct competitors ($19 to $139/mo across the set).

Heymarket
$49

Entry paid plan, monthly price, per user, billed monthly. Pricing checked Nov 7, 2026.

Email me when Heymarket changes its price

One email per change, found on the vendor's own pricing page. Unsubscribe any time.

Heymarket by the numbers

Toolradar data: Heymarket's entry paid plan ($49/user/mo, billed monthly) ranks #26 of 40 for price among the Sales tools with a verified entry price per user, where the median is $35/user/mo. As of Nov 2026.

Heymarket compared with 290 Sales tools on Toolradar, as of Nov 2026
Metric Heymarket Peer median Position (1 is best)
Entry paid plan $49/user/mo, billed monthly $35/user/mo #26 of 40 tools priced per user, verified price
Free plan No 26% have one n/a
Listed as an alternative to 2 tools 2 #140 of 290 (joint)
Integrations listed 5 2 #3 of 59 (joint) tools with at least one integration recorded
User rating 4.6/5 (across the web, 488 ratings) 4.5/5 #49 of 166 (joint) tools with 20+ reviews

Listed as an alternative to: #129 on 2026-10-16 to #140 on 2026-11-11 (rank among 290 tools, 1 is best).

Each position is counted among the tools that have data for that row, as noted under it. A lower entry price ranks higher; prices are read on vendor pages and compared only with tools priced on the same basis. All Sales data · How we compute this. Advertising and placement fees are not inputs to any position.

Cite this: Toolradar, “Heymarket by the numbers”, Nov 2026.

Reviews

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4.6/5

Across 488 verified user reviews on G2, Capterra

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Heymarket FAQ

How does Heymarket facilitate team collaboration within its shared inboxes?

Heymarket's shared inboxes allow multiple team members to read and respond to messages from desktop or mobile devices. Teams can use private comments and @mentions to discuss conversations internally without leaving the thread, and assign or route chats to the appropriate team member to prevent duplicate replies.

What specific AI-powered features does Heymarket offer to enhance messaging?

Heymarket offers several AI features, including translation for texts and emails between English, French, Chinese, and Spanish. It also provides message tuning to instantly correct, formalize, expand, or shorten replies, and can generate personalized, context-aware answers by leveraging an uploaded knowledge base.

Can Heymarket integrate with existing CRM systems and other business applications?

Yes, Heymarket has built-in integrations with leading CRMs like Salesforce and HubSpot. It allows users to leverage existing contact databases, incorporate custom fields in messaging campaigns, and automatically create or update contacts while capturing their actions in the system of record. A powerful API is also available for custom integrations.

How does Heymarket ensure compliance for business text messaging and email?

Heymarket provides enterprise-grade compliance, including support for 10DLC registration for text messaging and CAN-SPAM for emails. It also offers various options for opt-in management, such as automated double opt-in, to help businesses stay compliant with communication regulations.

What types of automation capabilities are available within Heymarket for managing customer interactions?

Heymarket enables dynamic automations that can trigger messages and other actions based on keywords, timing, message sentiment, or any contact custom field. Users can automate replies, assign chats, enroll contacts in campaigns, and set up conditional follow-ups based on customer actions or inactions.

Beyond SMS and email, what other messaging channels can be unified within Heymarket's shared inbox?

In addition to SMS and email, Heymarket's omnichannel shared inbox can unify messages from popular channels such as web chat, Facebook Messenger, and Instagram. This provides a comprehensive view of customer interactions across various platforms in one centralized location.

How does Heymarket pricing compare with other Sales tools?

Heymarket's entry paid plan ($49/user/mo, billed monthly) ranks #26 of 40 for price among the Sales tools with a verified entry price per user, where the median is $35/user/mo. Prices are read on each vendor's own pricing page and compared only with tools priced on the same basis. Source: Toolradar, Nov 2026.

Does Heymarket have a promo code or discount code?

As of November 7, 2026, Toolradar has no Heymarket promo code, coupon or discount code on file. Heymarket's own pricing page (https://www.heymarket.com/pricing, read November 7, 2026) does list a free trial, so you can start without a code. The vendor's page says no credit card is needed to start the trial. Offers change, so confirm the terms at checkout.

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