Kayako Pricing 2026
Plans, costs, and free options for Kayako
Last updated: January 27, 2026
TL;DR: Kayako Pricing
Pricing Model
Paid
Starting Price
$15/mo
Free Option
14-day Trial
Paid
Pricing Model
Kayako is a paid tool with various pricing tiers based on features and team size. Contact them or visit their website for detailed pricing.
Visit Kayako's website for current pricing
Free trial available (14 days)
Available Plans
Essential
$15/mo
- Ticketing system
- AI-suggested responses
- Basic integrations
Enterprise
Custom
- Knowledge base audits
- Multiple chatbots
- API access
- Advanced integrations
Free Alternatives to Kayako
Looking for a free option? Here are some alternatives with free plans:
Freshdesk
FreemiumIntuitive customer support software
Dialpad
FreemiumAI-powered Contact Center and Unified Communications platform for customer service and sales.
Kayako vs Competitors: Pricing Comparison
See how Kayako pricing compares to similar tools in Customer Feedback
| Tool | Free Tier | Starting Price | Score | |
|---|---|---|---|---|
KayakoCurrentBest Value Customer service software for growing te... | No | $15/mo | —/100 | Details → |
ZendeskTop Rated Complete customer service solution | No | $19/agent/month | 89/100 | Pricing → |
Freshdesk Intuitive customer support software | Yes | $15/mo | 85/100 | Pricing → |
Dialpad AI-powered Contact Center and Unified Co... | Yes | $15/mo | 84/100 | Pricing → |
 Front Shared inbox platform | No | $25/mo | 85/100 | Pricing → |
Prices shown are starting prices. Actual pricing may vary based on features and team size.
See all alternatives →Kayako Pricing FAQ
How much does Kayako cost?
Kayako offers the following plans: Essential ($15/mo), Enterprise (Custom). A 14-day free trial is offered.
Is there a free version of Kayako?
Kayako does not have a permanent free plan, but offers a 14-day free trial to test the product.
Does Kayako offer a free trial?
Yes, Kayako offers a 14-day free trial so you can test before committing.
What are cheaper alternatives to Kayako?
Free or freemium alternatives include Freshdesk, Dialpad. View our full comparison to find the best value.