Luma Health

Name: Luma Health
Brand: Luma
Rating: 4.7 (167 reviews)

Claim this tool

Transforming patient engagement and operational efficiency for healthcare providers.

Free plan available, paid tiers above

Freemium Patient Scheduling Practice Management Healthcare Workflow Automation

Visit Website

4.7 (167 across the web)

Freemium Visit Website

Reviews on G2 Capterra

167 reviews tracked 1 press mention

The Bottom Line

Updated May 26, 2026

Price: Free plan available, paid tiers above. Compare plans

Key facts

Automates patient communication and scheduling.
Integrates with existing EHR systems.
Reduces no-shows and improves patient satisfaction.

Pros

Significantly reduces patient no-show rates.
Improves patient satisfaction through convenient communication channels.
Automates many time-consuming administrative tasks.
Seamless integration with major EHR systems.
Provides a centralized platform for all patient communications.

Cons

Implementation can be complex for larger organizations.
Requires staff training to fully utilize all features.
Pricing may be a barrier for smaller practices.

What is Luma Health?

Luma Health is a comprehensive patient engagement platform designed to streamline communication and automate workflows for healthcare organizations. It aims to improve the patient experience from initial scheduling through follow-up care, while simultaneously enhancing practice efficiency and reducing administrative burden. The platform integrates with existing Electronic Health Records (EHR) systems to provide a unified solution for patient outreach. This platform is ideal for hospitals, health systems, and individual clinics looking to modernize their patient communication strategies. It helps reduce no-shows, improve patient satisfaction, and optimize staff time by automating routine tasks like appointment reminders, scheduling, and patient intake. By offering a seamless digital experience, Luma Health empowers patients and frees up healthcare staff to focus on providing quality care.

Louis Corneloup Updated May 26, 2026 · how we evaluate Source lumahealth.io ↗

Ratings Across the Web

4.7 (167 reviews)

Luma Health holds an aggregate rating of 4.7 out of 5 from 167 reviews across G2 and Capterra, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

Key Features

Automated Appointment Reminders
Online Scheduling and Rescheduling
Patient Intake and Forms
Two-Way Patient Messaging
Referral Management
Telehealth Integration
Patient Recall and Outreach
Care Pathway Automation

Pricing

Freemium

Luma Health offers a generous free tier with optional paid upgrades for advanced features.

View pricing

Reviews

Improve Your Thinking Patterns Using ChatGPT cover

$99 Free with your review

Review Luma Health, get a free AI guide

Share your experience and we will send you Improve Your Thinking Patterns Using ChatGPT, free.

Write a review

4.7/5

Across 167 verified user reviews on G2, Capterra

Add your hands-on experience using the offer above to help the next buyer.

Best Luma Health Alternatives

Top alternatives based on features, pricing, and user needs.

View full list →

Pabau Paid

All-in-one practice management software for healthcare businesses to streamline operations and enhance client...

4.7

GlossGenius Paid

All-in-one software for salon, spa, and medspa businesses to manage bookings, payments, and client care.

4.8

Jane App Paid

All-in-one practice management software for health and wellness practitioners.

4.5

Practice Better Freemium

All-in-one EHR and practice management software for health and wellness professionals.

4.5

VSee Freemium

The most trusted HIPAA compliant telemedicine solution for digital health transformation.

4.1

Cliniko Paid

All-in-one practice management software for allied health professionals.

4.8

DentalCareFree Free

Connecting dentists, patients, and service providers for a smarter, more accessible dental care experience.

See all patient scheduling tools →

Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

All Luma Health alternatives 7+ tools ranked, pricing + verdict per pick Luma Health vs Pabau Head-to-head: features, pricing, who wins Luma Health vs GlossGenius Head-to-head: features, pricing, who wins Luma Health vs Jane App Head-to-head: features, pricing, who wins

Explore More

Luma Health FAQ

How does Luma Health assist with patient scheduling?

Luma Health streamlines patient scheduling by automating appointment reminders and facilitating digital patient intake. This helps reduce no-shows and ensures a more efficient flow of patients through a healthcare practice. The platform integrates with existing EHR systems to unify scheduling processes.

Which teams within a healthcare organization benefit most from Luma Health?

Luma Health is most beneficial for administrative staff, clinical teams, and patient relations departments within hospitals, health systems, and individual clinics. It optimizes staff time by automating routine tasks, allowing them to focus more on patient care and less on administrative burdens.

How does Luma Health compare to Cliniko for practice management?

Luma Health focuses on comprehensive patient engagement and workflow automation, integrating with major EHR systems to centralize patient communications. While Cliniko also offers practice management, Luma Health specifically emphasizes reducing no-show rates and enhancing patient satisfaction through automated outreach across the patient journey.

What kind of trade-offs might a healthcare organization face when adopting Luma Health?

Larger organizations might find the implementation of Luma Health to be complex, requiring significant planning and resources. Additionally, staff training is necessary to ensure full utilization of all features, which can be an initial time investment. Pricing may also be a consideration for smaller practices.

Does Luma Health include a free tier?

Yes, Luma Health offers a free tier, allowing organizations to explore its basic functionalities. For more extensive usage and advanced features, paid plans are available to accommodate varying needs and scales of operation.

How does Luma Health integrate with existing healthcare IT infrastructure?

Luma Health is designed for seamless integration with major Electronic Health Record (EHR) systems. This capability allows it to provide a unified solution for patient outreach and communication, leveraging existing patient data for automated workflows.

Source: lumahealth.io

Guides & Articles

Best AI Medical Scribes in 2026

Expert guide

Best Automation Tools in 2026

Expert guide

Best Zapier Alternatives in 2026

Expert guide