NICE NEVA starts at $0.17/month on the The Ultimate Government Experience plan.
Verified Sep 2026 from the official pricing page.
Is NICE NEVA worth the price?
NICE NEVA's pricing, particularly the CXone Mpower suites ranging from $110 to $249 per agent per month, appears expensive compared to typical desktop automation solutions.
While the 'Ultimate Experience' tiers offer specialized industry features, the base CXone Mpower suites offer identical features across a wide price range without clear differentiation. This pricing structure seems best suited for large enterprises with significant budgets and complex contact center needs.
Pricing Plans
CXone Mpower Omnichannel Suite
$110 / agent per month
- Voice and Digital channels
- Omnichannel Routing and Orchestration
- Proactive engagement
- Recording and compliance
- AI routing
- Outbound campaign management
CXone Mpower Essential Suite
$135 / agent per month
- Voice and Digital channels
- Omnichannel Routing and Orchestration
- Proactive engagement
- Recording and compliance
- AI routing
- Outbound campaign management
CXone Mpower Core Suite
$169 / agent per month
- Voice and Digital channels
- Omnichannel Routing and Orchestration
- Proactive engagement
- Recording and compliance
- AI routing
- Outbound campaign management
CXone Mpower Complete Suite
$209 / agent per month
- Voice and Digital channels
- Omnichannel Routing and Orchestration
- Proactive engagement
- Recording and compliance
- AI routing
- Outbound campaign management
CXone Mpower Ultimate Suite
$249 / $0.25 Per agent per month Per Session
- Voice and Digital channels
- Omnichannel Routing and Orchestration
- Proactive engagement
- Recording and compliance
- AI routing
- Outbound campaign management
The Ultimate Banking Experience
$249 / $0.25 Per agent per month Per Session
- Banking engagement hub
- Customer self-service automation
- Trusted Identity & Messaging*
- Bank agent assist
- Industry experience insights
The Ultimate Insurance Experience
$249 / $0.25 Per agent per month Per Session
- Insurance engagement and compliance hub
- Policyholder self-service automation
- Proactive engagement AI agent*
- Insurance agent assist
- Policy holder experience insights
The Ultimate Healthcare Experience
$249 / $0.25 Per agent per month Per Session
- Healthcare engagement hub*
- Patient self-service automation
- Proactive patient engagement AI agent*
- Healthcare agent assist
- Patient experience insights
The Ultimate Retail Experience
$249 / $0.25 Per agent per month Per Session
- Retail interactions hub
- Customer self-service automation
- Retail e-commerce conversion booster
- Retail agent assist
- Customer experience insights
The Ultimate Government Experience
Starting at $2 Per consumer per year
- NiCE for Corrections
- NiCE for Medicaid
- NiCE for Education**
- NiCE for Pension Systems
How NICE NEVA compares
1 of 3 direct competitors offers a free plan.
NICE NEVA Pricing FAQ
How much does NICE NEVA cost?
NICE NEVA starts at $0.17/month on the The Ultimate Government Experience plan. It offers 10 paid tiers ranging from $0.17/month to $249/user/month.
Does NICE NEVA have a free plan?
NICE NEVA does not offer a permanent free plan. Paid plans are required from day one.
What is the cheapest NICE NEVA paid plan?
The cheapest paid plan for NICE NEVA is "The Ultimate Government Experience" at $0.17/month. Key features include: NiCE for Corrections, NiCE for Medicaid, NiCE for Education**.
What are alternatives to NICE NEVA?
Alternatives to NICE NEVA include ActivTrak, Paychex, Tableau. ActivTrak starts at $10/user/month; Paychex starts at $39/month; Tableau starts at $15/user/month.
NICE NEVA alternatives
Direct competitors. Starting prices match the table above.
Sources
- Official NICE NEVA pricing — www.nice.com/pricing (verified Sep 2026)
- Cite this data: Toolradar, NICE NEVA pricing verified Sep 2026, toolradar.com/tools/nice-neva/pricing
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