How does Paws-e-Track ensure accountability for pet aftercare orders?
Paws-e-Track provides a comprehensive dashboard that displays the real-time status of all orders. This centralized view allows providers to track each step of the aftercare process, from initial intake to final memorialization, ensuring transparency and accountability for every pet.
Can Paws-e-Track differentiate between communal and private cremation services?
Yes, Paws-e-Track allows users to select the specific type of cremation service, whether communal or private. The system also provides additional information on each service type to assist providers in making the correct selection for each order.
What kind of pet and owner information can be stored within Paws-e-Track?
Paws-e-Track facilitates the entry of essential pet information, including date of birth and date of death, which aids in future personalization. For owners, the system requires a last name but encourages more detailed information for comprehensive record-keeping and future reference.
Is it possible to temporarily hold an order in Paws-e-Track before a pet is ready for pickup?
Yes, Paws-e-Track includes a 'Save & Hold' feature. This allows providers to save an order and place it on hold until the pet is ready for pickup, providing flexibility in managing the workflow.
How does Paws-e-Track assist in the final review of an aftercare order?
Before finalizing, Paws-e-Track presents a dedicated review page. This page provides a complete summary of the order, encompassing pet and owner details, the chosen cremation type, and any associated products or memorial items, ensuring accuracy before completion.