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Reviews on G2 Capterra
394 reviews tracked

The Bottom Line

Price
Free plan available, paid tiers above. Compare plans

Key facts

  • Low-code internal tools builder
  • Connect to any database or API
  • Drag-and-drop UI components

Pros

  • Fast development
  • Many integrations
  • Powerful for internal tools

Cons

  • Internal tools only
  • Can get expensive

What is Retool?

Editorial review
Retool is a low-code platform for building internal tools, web apps, mobile apps, and AI-powered applications that connect to any database or API with drag-and-drop components.

Available on: Web

Ratings Across the Web

4.6 (394 reviews)

Retool holds an aggregate rating of 4.6 out of 5 from 394 reviews across G2 and Capterra, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

Key Features

  • Internal tools builder
  • AI agents
  • Mobile apps
  • Workflows
  • Drag-and-drop UI
  • Database connectors
  • API integrations
  • Version control

Pricing Plans

Pricing checked Oct 4, 2026

Retool plans and prices, checked October 2026
PlanPriceDetails
Free

$0

  • Unlimited web and mobile apps
  • 500 workflow runs/month
  • 5GB data storage
+3 more
  • Up to 5 users
  • Up to 20 hours/month of Agents
  • 100 monthly AI prompting credits per user
Team

$9 / user/month

  • Everything in Free
  • 5,000 workflow runs/month
  • Staging environment
+3 more
  • App release versions
  • Support for 5+ users
  • 200 monthly AI prompting credits per user
Business

$46 / user/month

  • Everything in Team
  • Audit logging
  • Rich permission controls
+4 more
  • Portals and embedded apps
  • Unlimited environments
  • Unlimited modules
  • 200 monthly AI prompting credits per user
Enterprise

Custom

  • Everything in Business
  • SAML/OpenID Connect SSO
  • Source control
+5 more
  • Custom branding
  • Independent workspaces
  • Platform APIs and workflow triggers
  • Volume-based discounts
  • 400 monthly AI prompting credits per user

Is Retool worth the price?

Fair value

Retool is the most polished internal tool builder but pricing escalates quickly.

Hidden Costs & Gotchas

Workflow runs capped at 500/mo (Free) or 5,000/mo (Team), automation-heavy apps hit limits quickly

External user pricing on Business

free for first 50, then $10/mo per user (51-259)

SSO and source control locked to Enterprise (custom pricing)

AI Agent hours limited

20 hours/mo free, more requires paid add-on

Full Retool pricing: every plan, hidden costs and alternatives

How Retool's pricing compares

At $9/user/mo, Retool is mid-range of its 6 comparable direct competitors ($5 to $134/mo across the set).

Entry paid plan, monthly, per user. Pricing checked Oct 4, 2026.

Reviews

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4.6/5

Across 394 verified user reviews on G2, Capterra

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Retool FAQ

How does Retool facilitate the creation of internal tools?

Retool is a low-code platform designed for building internal tools, web apps, mobile apps, and AI-powered applications. It allows users to connect to any database or API and assemble applications using drag-and-drop components, which speeds up development.

Which teams benefit most from using Retool?

Retool is best suited for teams that need to rapidly develop custom internal tools and applications. Its low-code nature and extensive integrations make it powerful for operational, data, and engineering teams looking to streamline workflows.

How is Retool priced?

Retool offers a free tier for users to get started. For more extensive usage and additional features, paid plans are available.

What kind of applications can be built with Retool?

Retool allows users to build a variety of applications including internal tools, web apps, mobile apps, and AI-powered applications. These can connect to various databases or APIs using its drag-and-drop interface.

Can Retool connect to existing data sources and APIs?

Yes, Retool is designed to connect to any database or API. This flexibility allows users to integrate their custom applications with their existing data infrastructure.

What are the primary limitations of Retool?

Retool's primary limitation is that it is focused exclusively on internal tools. Additionally, the cost can become a factor for extensive usage or larger teams.

How does Retool compare to Appsmith?

Retool, like Appsmith, is a low-code platform for building applications. Retool is particularly powerful for internal tools and offers fast development with many integrations, while both platforms aim to simplify app creation.

Source: retool.com

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