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Build internal tools, apps, and AI with drag-and-drop

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Reviews onG2Capterra
382 reviews tracked

The Bottom Line

Entry price

Free plan available, paid tiers above

Biggest pro

Fast development

Biggest con

Internal tools only

TL;DR - Retool

  • Low-code internal tools builder
  • Connect to any database or API
  • Drag-and-drop UI components
Pricing: Free plan available
Best for: Growing teams
4.6/5 across review platforms

What is Retool?

Editorial review
Retool is a low-code platform for building internal tools, web apps, mobile apps, and AI-powered applications that connect to any database or API with drag-and-drop components.

Available on: Web

Pros & Cons

Pros

  • Fast development
  • Many integrations
  • Powerful for internal tools

Cons

  • Internal tools only
  • Can get expensive

Ratings Across the Web

4.6(382 reviews)

Retool holds an aggregate rating of 4.6 out of 5 from 382 reviews across G2 and Capterra, last checked March 18, 2026.

Ratings aggregated from independent review platforms. Learn more

Key Features

Internal tools builderAI agentsMobile appsWorkflowsDrag-and-drop UIDatabase connectorsAPI integrationsVersion control

Pricing Plans

Pricing checked Aug 24, 2026

Free

  • Unlimited web and mobile apps
  • 500 workflow runs/month
  • 5GB data storage
  • Up to 5 users
  • Up to 20 hours/month of Agents
  • 100 monthly AI prompting credits per user

Team

$9 / user/month

  • Everything in Free
  • 5,000 workflow runs/month
  • Staging environment
  • App release versions
  • Support for 5+ users
  • 200 monthly AI prompting credits per user

Business

$46 / user/month

  • Everything in Team
  • Audit logging
  • Rich permission controls
  • Portals and embedded apps
  • Unlimited environments
  • Unlimited modules
  • 200 monthly AI prompting credits per user

Enterprise

Custom

  • Everything in Business
  • SAML/OpenID Connect SSO
  • Source control
  • Custom branding
  • Independent workspaces
  • Platform APIs and workflow triggers
  • Volume-based discounts
  • 400 monthly AI prompting credits per user

Is Retool worth the price?

60/100

Retool is the most polished internal tool builder but pricing escalates quickly.

The free tier (5 users) is great for prototyping, but Team at $12/builder/mo plus $7/end-user/mo means a 20-person team easily hits $200+/mo.

Hidden Costs & Gotchas

End-user pricing ($7-18/mo per user) adds up fast, 50 end users on Business = $900/mo just for viewers

Workflow runs capped at 500/mo (Free) or 5,000/mo (Team), automation-heavy apps hit limits quickly

External user pricing on Business

free for first 50, then $10/mo per user (51-259)

Staging environments require Team plan or above

SSO and source control locked to Enterprise (custom pricing)

AI Agent hours limited

20 hours/mo free, more requires paid add-on

How Retool Compares to Competitors

Appsmith is open-source and free to self-host with unlimited users, best value for teams with DevOps capacity. Budibase offers a free tier with 20 users. Tooljet is open-source with a similar feature set. Retool wins on polish, integrations, and enterprise features but costs 5-10x more than self-hosted alternatives.

How Retool's pricing compares

At $9/mo, Retool is mid-range of its 6 direct competitors ($5 to $134/mo across the set).

Entry paid plan, monthly. Pricing checked Aug 24, 2026.

Reviews

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4.6/5

Across 382 verified user reviews on G2, Capterra

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Retool FAQ

How does Retool facilitate the creation of internal tools?

Retool is a low-code platform designed for building internal tools, web apps, mobile apps, and AI-powered applications. It allows users to connect to any database or API and assemble applications using drag-and-drop components, which speeds up development.

Which teams benefit most from using Retool?

Retool is best suited for teams that need to rapidly develop custom internal tools and applications. Its low-code nature and extensive integrations make it powerful for operational, data, and engineering teams looking to streamline workflows.

How is Retool priced?

Retool offers a free tier for users to get started. For more extensive usage and additional features, paid plans are available.

What kind of applications can be built with Retool?

Retool allows users to build a variety of applications including internal tools, web apps, mobile apps, and AI-powered applications. These can connect to various databases or APIs using its drag-and-drop interface.

Can Retool connect to existing data sources and APIs?

Yes, Retool is designed to connect to any database or API. This flexibility allows users to integrate their custom applications with their existing data infrastructure.

What are the primary limitations of Retool?

Retool's primary limitation is that it is focused exclusively on internal tools. Additionally, the cost can become a factor for extensive usage or larger teams.

How does Retool compare to Appsmith?

Retool, like Appsmith, is a low-code platform for building applications. Retool is particularly powerful for internal tools and offers fast development with many integrations, while both platforms aim to simplify app creation.

Source: retool.com

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