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SetSail

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Transform sales activity into actionable insights and boost rep performance with AI-driven guidance.

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Reviews onCapterra
3 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

Eliminates manual data entry for sales reps, ensuring data accuracy and completeness.

Biggest con

Requires integration with existing GTM tech stack, which may involve initial setup.

TL;DR - SetSail

  • Automatically captures and organizes sales activity data from various sources.
  • Provides AI-driven, just-in-time insights and recommendations to sales reps.
  • Boosts sales performance, pipeline, and win rates by identifying and reinforcing best practices.
Pricing: Paid only
Best for: Enterprises & pros

What is SetSail?

Editorial review
SetSail is a RevOps software that leverages AI to automatically capture, organize, and analyze sales activity data from across a company's go-to-market tech stack. It provides just-in-time insights to sales teams, helping them prepare for meetings, identify risky deals, and recommend next steps to move accounts forward. By building a foundation of accurate and complete sales data, SetSail helps sales leaders understand what's truly happening in their pipeline, beyond what's manually entered into the CRM. The platform is designed for high-growth sales teams and leaders who want to increase pipeline, improve win rates, and boost quota attainment. It enables managers to identify and reinforce best practices from top performers through automated alerts and notifications, facilitating better coaching with less micromanagement. SetSail integrates with existing CRMs like Salesforce, syncing captured activities and enriching contact data without requiring manual rep effort.

Available on: Web

Pros & Cons

Pros

  • Eliminates manual data entry for sales reps, ensuring data accuracy and completeness.
  • Provides actionable, real-time insights that directly impact deal progression and win rates.
  • Helps sales managers coach more effectively by identifying successful behaviors of top performers.
  • Enhances CRM data with automatically captured and enriched contact and activity details.
  • Offers robust security and privacy controls, including SOC 2 Type 2 certification.

Cons

  • Requires integration with existing GTM tech stack, which may involve initial setup.
  • The full extent of customization for AI models to specific sales processes is not fully detailed.
  • Specific pricing tiers and features per tier are not publicly available.

Ratings Across the Web

4.7(3 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

Automated sales activity data captureCRM data synchronization and enrichment (e.g., Salesforce)AI-powered deal alerts and risk detectionJust-in-time meeting preparation insightsMEDDICC analysis generationRecommended next steps for dealsPerformance analysis to identify top rep behaviorsAutomated alerts and notifications for sales reps

Pricing

Paid

SetSail offers paid plans. Visit their website for current pricing details.

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Reviews

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SetSail FAQ

How does SetSail's AI model differ from a generic OpenAI/ChatGPT implementation for sales?

SetSail utilizes OpenAI's large language model but uniquely trains it on hundreds of common sales questions and tunes it to each customer's specific sales process and historical sales data. This specialization allows it to turn natural language questions into SQL queries against your sales data and deliver highly relevant, context-specific responses.

What specific types of sales data does SetSail analyze to provide its insights?

SetSail analyzes a comprehensive range of data points including sales email contents, meeting transcripts, contact details, calendar invites, Salesforce data, and its own proprietary 'SetSail signals' to generate its insights and recommendations.

Beyond logging activities, how does SetSail enrich contact information within Salesforce?

SetSail not only logs new emails, calendar meetings, and contacts to Salesforce but also enriches existing contacts by writing to fields such as title, phone number, and department. It is also expanding to include job level and job function for contacts.

Can SetSail provide proactive alerts for deal risks or opportunities, and how are these delivered?

Yes, SetSail pushes deal alerts and other insights, such as MEDDICC analysis, to sales reps. These proactive notifications can be configured as email or Slack notifications, allowing reps to stay informed and address critical situations in real-time.

How does SetSail help sales managers understand and replicate the success of their top performers?

SetSail analyzes activity data to identify what top-performing reps do. It then allows managers to reinforce these best practices through automated alerts and notifications to other team members. This provides deep analytical insights for coaching without requiring extensive micromanagement.

Source: setsail.co

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