Shepherd

Name: Shepherd
Brand: Shepherd
Rating: 4.8 (79 reviews)

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Cloud-based practice management software built by vets, for vets, to streamline operations and enhance patient care.

Practice Management EHR/EMR Medical Billing AI Assistants

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4.8(79 across the web)

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Reviews onCapterra

79 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

Built by veterinarians, ensuring a deep understanding of practice workflows

Biggest con

Specific pricing details are not publicly available, requiring a demo request

TL;DR - Shepherd

Cloud-based veterinary practice management system designed by vets.
Automates tasks like invoicing, medical records, and inventory to boost efficiency and revenue.
Includes AI tools for SOAP note generation and treatment suggestions, freeing up staff for patient care.

Pricing: Paid only

Best for: Enterprises & pros

4.8/5 across review platforms

What is Shepherd?

Editorial review

Shepherd is a cloud-based veterinary practice management software designed to simplify daily operations for veterinary clinics. Developed by experienced veterinarians, it addresses the unique challenges of the profession by integrating workflows that mirror how vets naturally process patients. The software aims to reduce administrative burdens, improve efficiency, and ensure accurate charge capture, ultimately allowing veterinary professionals to focus more on patient care and achieve a better work-life balance. Shepherd offers a comprehensive suite of tools, including intuitive medical records, smart AI for documentation and treatment suggestions, automated invoicing, and effortless inventory tracking. It also provides robust reporting capabilities, integrated payment processing, and a client communication portal to enhance engagement. By automating repetitive tasks and ensuring no charges are missed, Shepherd helps practices increase revenue and operational efficiency, fostering a more fulfilling work environment for veterinary teams.

Available on: Web

LCLouis CorneloupUpdated May 26, 2026 · how we evaluateSourceshepherd.vet ↗

Pros & Cons

Pros

Built by veterinarians, ensuring a deep understanding of practice workflows
Significantly reduces missed charges, improving practice revenue
AI tools (TranscribeAI, DiagnoseAI) streamline documentation and clinical decision-making
Cloud-based accessibility allows for remote work and flexibility
Automates many administrative tasks, freeing up staff time for patient care

Cons

Specific pricing details are not publicly available, requiring a demo request
Requires an internet connection for cloud-based access
Transitioning from existing software or paper records may require initial effort

Ratings Across the Web

4.8(79 reviews)

Capterra79 reviews

4.8/5

Ratings aggregated from independent review platforms. Learn more

Key Features

Cloud-based access from any deviceIntuitive SOAP-based medical recordsTranscribeAI for auto-generating SOAP notesDiagnoseAI for peer-reviewed treatment suggestionsAutomated charge capture and invoicingEffortless inventory tracking and re-orderingIntegrated reporting for practice health and complianceClient communication via Messaging Center and pet portal

Pricing

Paid

Shepherd offers paid plans. Visit their website for current pricing details.

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Reviews

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4.8/5

Across 79 verified user reviews on Capterra

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Best Shepherd Alternatives

Top alternatives based on features, pricing, and user needs.

TherapyNotesFreemium

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TebraPaid

Run your entire private practice with one connected EHR+ platform for care, billing, and patient engagement.

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TheraNestPaid

Mental health EHR and practice management software for therapists and behavioral health organizations.

4.3

Open DentalPaid

Comprehensive, customizable, and affordable practice management software for dental offices of any size.

4.4

CharmHealthFree

AI-powered EHR, medical billing, and clinical documentation for healthcare providers.

4.2

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Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

Shepherd vs TherapyNotesHead-to-head: features, pricing, who wins Shepherd vs TebraHead-to-head: features, pricing, who wins Shepherd vs TheraNestHead-to-head: features, pricing, who wins

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Shepherd FAQ

How does Shepherd streamline daily operations for veterinary clinics?

Shepherd simplifies daily operations by integrating workflows that mirror how veterinarians naturally process patients, offering tools for intuitive medical records, automated invoicing, and effortless inventory tracking. It also automates many administrative tasks, which frees up staff time to focus on patient care.

Which teams benefit most from using Shepherd?

Veterinary teams, including veterinarians and administrative staff, benefit most from Shepherd, as it is designed to address the unique challenges of the profession. The software aims to reduce administrative burdens and improve efficiency, allowing professionals to focus more on patient care.

How does Shepherd compare to Open Dental for practice management?

Shepherd is specifically built by veterinarians for veterinary practice management, offering specialized tools like TranscribeAI and DiagnoseAI to streamline documentation and clinical decision-making within a veterinary context. Open Dental, while also practice management software, is designed for dental practices.

What kind of user would find Shepherd's AI features most beneficial?

Users looking to streamline documentation and clinical decision-making will find Shepherd's AI tools, such as TranscribeAI and DiagnoseAI, most beneficial. These features are designed to enhance efficiency and provide treatment suggestions.

What are the main limitations to consider when adopting Shepherd?

A primary limitation is that specific pricing details are not publicly available, requiring a demo request to obtain this information. Additionally, as a cloud-based solution, it requires a stable internet connection for access, and transitioning from existing systems may require initial effort.

How is Shepherd priced?

Shepherd is offered as a paid product, and it does not include a permanently free tier. Prospective users need to request a demo to obtain specific pricing details.

Can Shepherd help improve a veterinary practice's revenue?

Yes, Shepherd can help improve practice revenue by significantly reducing missed charges through automated invoicing and ensuring no charges are missed. This accurate charge capture, combined with operational efficiency, contributes to increased revenue.

Source: shepherd.vet

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