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Shepherd vs TherapyNotes: Which is Better in 2026?

Choosing between Shepherd and TherapyNotes comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.

Bottom line: TherapyNotes wins this matchup. Fresha is our overall Practice Management pick. Carepatron is our free Practice Management pick. Pick Shepherd if you need practice management.

Methodology
Editor reviewed 1,127 user reviews compared

Short on time? Here's the quick answer

Based on published vendor pricing and features and on public review data, here's who should pick what:

Shepherd

Cloud-based practice management software built by vets, for vets, to streamline operations and enhance patient care.

Best for you if:

  • • You want built by veterinarians, ensuring a deep understanding of practice workflows

TherapyNotes

The leading EHR/EMR for behavioral health practices.

Best for you if:

  • • You want a free tier before you commit
At a Glance
ShepherdShepherd
TherapyNotesTherapyNotes
Starts at
Custom
Free Free plan
Category
Practice Management EHR/EMR
EHR/EMR Practice Management
Rating
4.7/5 Capterra 4.6 · G2 5.0 58 reviews4.6/5 Capterra 4.7 · G2 4.4 1,069 reviews
Free plan
No Yes

Choose Shepherd or TherapyNotes?

Shepherd

Choose Shepherd if

  • You want built by veterinarians, ensuring a deep understanding of practice workflows
  • You want significantly reduces missed charges, improving practice revenue
  • You work in practice management, not EHR/EMR
TherapyNotes

Choose TherapyNotes if

  • You want a free tier before you commit
  • You want comprehensive suite of tools for behavioral health
  • You want streamlines administrative tasks
  • You work in EHR/EMR, not practice management

In-Depth Analysis

ShepherdShepherd

Cloud-based practice management software built by vets, for vets, to streamline operations and enhance patient care.

Strengths

  • Pro: Built by veterinarians, ensuring a deep understanding of practice workflows
  • Pro: Significantly reduces missed charges, improving practice revenue
  • Pro: AI tools (TranscribeAI, DiagnoseAI) streamline documentation and clinical decision-making
  • Pro: Cloud-based accessibility allows for remote work and flexibility
  • Pro: Automates many administrative tasks, freeing up staff time for patient care

Weaknesses

  • Con: Specific pricing details are not publicly available, requiring a demo request
  • Con: Requires an internet connection for cloud-based access
  • Con: Transitioning from existing software or paper records may require initial effort

Key features

Cloud-based access from any device Intuitive SOAP-based medical records TranscribeAI for auto-generating SOAP notes DiagnoseAI for peer-reviewed treatment suggestions Automated charge capture and invoicing Effortless inventory tracking and re-ordering

TherapyNotesTherapyNotes

The leading EHR/EMR for behavioral health practices.

Strengths

  • Pro: Comprehensive suite of tools for behavioral health
  • Pro: Streamlines administrative tasks
  • Pro: User-friendly interface

Weaknesses

  • Con: The platform does not offer a free trial, requiring a subscription commitment to evaluate the full feature set.
  • Con: The lowest-tier subscription plan is limited to a single user, which may not be cost-effective for small group practices.
  • Con: While offering a client portal, the extent of customization options for branding or specific practice needs within the portal is not explicitly detailed, potentially limiting personalization.

Key features

Scheduling Notes & Documentation Billing & Claims Patient Portal Telehealth Practice Management

Key Takeaways

TherapyNotes

  • Larger review base (1,069 reviews)
  • Free tier available
  • Our pick for this comparison

Shepherd

  • Higher user rating: 4.7/5 vs 4.6/5
  • Better fit for practice management

The Bottom Line

TherapyNotes wins this matchup. Fresha is our overall Practice Management pick. Carepatron is our free Practice Management pick.

Frequently Asked Questions

Is Shepherd or TherapyNotes better in 2026?

TherapyNotes wins this matchup. Fresha is our overall Practice Management pick. Carepatron is our free Practice Management pick. Pick Shepherd for practice management workflows (main strength: built by veterinarians, ensuring a deep understanding of practice workflows). Pick TherapyNotes for EHR/EMR workflows (main strength: comprehensive suite of tools for behavioral health).

What are Shepherd and TherapyNotes used for?

Shepherd: Cloud-based practice management software built by vets, for vets, to streamline operations and enhance patient care. TherapyNotes: The leading EHR/EMR for behavioral health practices.

What does Shepherd cost vs TherapyNotes?

Shepherd pricing is on their site. TherapyNotes pricing is on their site.

What's the main difference between Shepherd and TherapyNotes?

Shepherd's main strength: built by veterinarians, ensuring a deep understanding of practice workflows. TherapyNotes's main strength: comprehensive suite of tools for behavioral health.

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