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Shippeo

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Real-time, multimodal transportation visibility for confident supply chain decisions.

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TL;DR - Shippeo

  • Provides real-time, multimodal transportation visibility with predictive ETAs.
  • Utilizes AI and multi-factor algorithms for highly accurate data and disruption management.
  • Offers automated alerts, customer portals, and guaranteed data completeness for confident supply chain operations.
Pricing: Paid only
Best for: Enterprises & pros
4.7/5 across review platforms

Pros & Cons

Pros

  • High accuracy in predictive ETAs and delay predictions
  • Comprehensive multimodal tracking coverage
  • Automated communication tools enhance customer satisfaction
  • Guaranteed data completeness and reliability with SLAs
  • Integration-friendly and neutral platform works with existing systems and carrier networks

Cons

  • Specific pricing details are not publicly available, requiring a demo request
  • Requires integration with existing systems, which may involve initial setup effort

Ratings Across the Web

4.7(149 reviews)

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

Real-time, multimodal shipment tracking (road, ocean, air, rail, ports)Predictive ETAs for 100% of shipmentsAI agents for data cleaning, issue resolution, and insight surfacingAutomated alerts and notifications (email, SMS, WhatsApp)Shareable tracking links and white-labelled customer portalsSKU-level granularity and milestone trackingCarrier onboarding and performance analysisDetention & demurrage monitoring for ports & terminals

Pricing

Paid

Shippeo offers paid plans. Visit their website for current pricing details.

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What is Shippeo?

Editorial review
Shippeo provides a comprehensive real-time transportation visibility platform that tracks shipments across all modes of transport, including road (FTL, LTL, Parcel, Last Mile), ocean, air, intermodal rail, and ports & terminals. It offers predictive ETAs, instant alerts, and AI-powered insights to help businesses manage their supply chains proactively. The platform is designed for shippers, carriers, and logistics professionals who need accurate, contextualized data to optimize operations, reduce costs, and improve delivery reliability. The platform integrates seamlessly with existing systems and carrier networks, ensuring high tracking compliance and data completeness. It goes beyond just software by offering guidance on integrations, change management, and rollout, backed by a guarantee for success. Shippeo aims to transform supply chain visibility into an operational engine, providing clear answers and automated communication to keep all stakeholders informed and enable timely decision-making.

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Shippeo FAQ

How does Shippeo ensure high ETA accuracy across diverse transport modes and global regions?

Shippeo leverages AI and multi-factor algorithms to provide highly accurate predictive ETAs. This includes blending various data sources like EDI, API, AIS, schedules, and purchase order data for ocean freight, and utilizing advanced prediction algorithms for discharge port ETAs. For road transport, it incorporates real-time tracking and driver app data to refine predictions.

Can Shippeo track shipments down to the individual unit or SKU level, and how is this achieved?

Yes, Shippeo provides SKU-level granularity for tracking. This is achieved through deep integrations with carrier TMS systems and by utilizing the Shippeo mobile app for drivers, which supports features like SSCC/barcode scanning for detailed, granular parcel tracking visibility and real-time status updates.

What specific guarantees does Shippeo offer regarding data quality and successful implementation?

Shippeo offers a unique 'Shippeo Guarantee' which includes guaranteed high tracking compliance and completeness, guaranteed high delay prediction accuracy, and guaranteed fast carrier onboarding. This commitment extends to providing guidance on integrations, change management, and rollout to ensure real results and project success.

How does Shippeo facilitate communication with external stakeholders like customers or partners who don't have direct access to the platform?

Shippeo enables seamless communication with external stakeholders through shareable tracking links and white-labelled customer portals. These allow collaborators or customers to access live shipment information and receive automated, customized notifications via email, SMS, or WhatsApp, even if they are not direct users of the Shippeo platform.

Source: shippeo.com