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Shipwell

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Unify your supply chain with AI-integrated transportation management for smarter planning and faster execution.

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Reviews onG2Capterra
29 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

Significantly reduces manual tracking overhead by 70% with AI workers.

Biggest con

Specific pricing details are not publicly available and require a demo request.

TL;DR - Shipwell

  • AI-integrated TMS unifying supply chain operations from planning to settlement.
  • Automates tasks like tracking, order creation, and settlements with AI workers and assistants.
  • Provides multimodal visibility, advanced analytics, and intelligent dock scheduling for efficiency and cost savings.
Pricing: Paid only
Best for: Enterprises & pros
4.5/5 across review platforms

What is Shipwell?

Editorial review
Shipwell is an AI-integrated Transportation Management System (TMS) designed to streamline and optimize supply chain operations. It unifies various functions including visibility, optimization, procurement, settlement, analytics, and machine learning on a single platform. The system leverages AI workers and assistants to automate tasks, reduce manual overhead, and provide real-time insights, enabling businesses to plan smarter, execute faster, and gain total visibility from planning to settlement. This platform is suitable for businesses of all sizes looking to enhance their logistics processes, reduce costs, improve customer experience, and ensure compliance. It offers solutions for multimodal transportation, advanced data reporting, and intelligent dock scheduling, all aimed at improving efficiency, resilience, and decision-making within complex supply chains. Key benefits include significant reductions in manual tracking overhead, optimized costs through automated workflows and rate negotiation, improved customer satisfaction with proactive issue resolution and accurate ETAs, and enhanced compliance through robust reporting. Shipwell's cloud-native architecture ensures scalability, high availability, and seamless integration with existing enterprise systems.

Available on: Web

Pros & Cons

Pros

  • Significantly reduces manual tracking overhead by 70% with AI workers.
  • Provides comprehensive, real-time visibility across multiple transportation modes.
  • Automates complex financial processes like settlements and freight audits.
  • Offers advanced analytics and customizable reporting for data-driven decision-making.
  • Improves warehouse efficiency and reduces detention charges through intelligent dock scheduling.

Cons

  • Specific pricing details are not publicly available and require a demo request.
  • Requires integration with existing ERP, WMS, and CRM systems, which may involve implementation effort.

Ratings Across the Web

4.5(29 reviews)

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

Track & Trace AI Worker for automated shipment monitoring and exception flaggingIn-App AI Assistant for order creation, recurring shipments, and communication streamliningMultimodal visibility (TL, LTL, IM, Drayage, Parcel, Ocean Container/Rail)Automated freight audits and real-time analyticsLoad Optimization for optimal consolidation and efficiencyAutomated Settlements from invoice identification to reconciliationPricing Intelligence with real-time spot rates and contract rate benchmarkingAdvanced Data Reporting with customizable dashboards and scheduled reports

Pricing

Paid

Shipwell offers paid plans. Visit their website for current pricing details.

View pricing

Reviews

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4.5/5

Across 29 verified user reviews on Capterra, G2

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Shipwell FAQ

How does Shipwell's AI differentiate its TMS from other transportation management systems?

Shipwell's TMS integrates dedicated AI workers like the 'Track & Trace AI Worker' and 'Swifty AI Assistant' that actively monitor shipments, flag exceptions, coordinate with carriers, and automate tasks such as order creation and status updates. This proactive, always-on AI workforce goes beyond basic automation to provide intelligent insights and reduce manual intervention by up to 70%.

Can Shipwell's dock scheduling solution integrate with my existing warehouse management system (WMS) or facility hardware?

Shipwell's dock scheduling is designed for seamless integration. It provides an online carrier & dock worker portal and offers robust rule configuration options to align with specific facility constraints and workflows. While direct WMS integration specifics are not detailed, the platform is built to connect with ERP, WMS, CRM, and other BI platforms via EDI and real-time APIs, suggesting a high degree of compatibility.

What types of data can I analyze using Shipwell's Advanced Data Reporting, and how customizable are the reports?

Advanced Data Reporting allows you to analyze a wide range of supply chain data, including shipment execution, financial management, performance metrics, and sustainability analysis. It offers customizable dashboards, scheduled reporting, ad-hoc analysis capabilities, and data visualization tools, enabling users to create personalized reports tailored to specific KPIs and business needs.

How does Shipwell ensure compliance and resilience within the supply chain, especially with dynamic market changes?

Shipwell enhances compliance through robust reporting and tracking features that provide comprehensive oversight for adherence to regulations. For resilience, the platform helps establish a sustainable business foundation by optimizing operations, resisting physical disruptions, and enabling swift adaptation to dynamic market changes through real-time visibility and proactive issue resolution.

Beyond standard freight, does Shipwell support specialized or international shipping needs, such as ocean or air freight scheduling?

Shipwell currently offers Omni and Multi-Modal visibility for TL, LTL, IM, Drayage, Parcel, and Ocean Container/Rail. The roadmap specifically includes support for Ocean/Air schedules and booking, indicating a continuous expansion of its multimodal capabilities to cover more complex international shipping requirements.

Source: shipwell.com

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