Is Textline worth the price?
Textline's pricing, while not transparent, appears to target mid-market to enterprise clients given the 'Contact Us' and 'Message Us' calls to action.
The inclusion of minimum message credits and agents suggests a structured, value-based approach rather than a per-message or per-user model. This structure is likely fair for businesses with consistent messaging needs and a team of agents.
Pricing Plans
Free TrialEssentials
Contact us
- Basic features
- 600 minimum Included Message Credits per month
- Three Agents included (Plus bonus credits per additional Agent)
- Three-year conversation history
- NPS and CSAT surveys
- Standard integrations
- API and webhooks
- Admin and Agent roles
Pro
Contact us
- Every feature in Essentials
- Unlimited conversation history
- 2,000 minimum Included Message Credits per month
- Five Agents included (Plus bonus credits per additional Agent)
- Custom user roles
- Custom surveys
- Salesforce integration
- Time-based automations and routes
Enterprise
Message us
- Every feature in Pro
- Flexible implementation
- Advanced security features
- Personalized account plans
- HIPAA compatible (compliant plans available for an additional fee)
- Webchat available
Hidden Costs & Gotchas
HIPAA compliant plans are an additional fee
Additional agents likely incur extra costs
Overage fees for message credits are probable
Specific integrations might require higher tiers
Which Plan Do You Need?
Businesses needing secure, team-based texting
Companies with HIPAA compliance needs
Organizations requiring CRM integrations
How Textline Compares to Competitors
Compared to Avochato, which offers plans starting around $99/month for basic features, Textline's 'Contact Us' approach suggests a higher entry point. Similarly, while Podium offers various tiers, their base plans often start in the low hundreds, making Textline likely more expensive for smaller businesses but potentially more feature-rich for larger operations.
Textline Pricing FAQ
How much does Textline cost?
Textline uses custom pricing. Contact Textline directly for a quote based on your team size and requirements.
Does Textline have a free plan?
Textline does not offer a permanent free plan. However, a free trial is available.
Does Textline offer a free trial?
Yes, Textline offers a free trial. No credit card is typically required to start the trial, though this may vary.
Is there a cheaper alternative to Textline?
Yes. Popular alternatives to Textline include Twilio, MessageBird, Sinch, Bandwidth. Compare them side-by-side on Toolradar.
Cheaper alternatives to Textline
Direct competitors with similar features. Many offer lower per-seat pricing or simpler tier structure.
