Twilio Flex Pricing Calculator
Estimate your monthly and annual cost for Twilio Flex based on team size. Compare 4 plans side-by-side, then jump straight to cheaper alternatives if the total looks high.
- 5,000 free active user hours
- New Flex accounts only
- Hours forfeit when you pick a paid model
- From $35 per monthly active user
- Plus metered Twilio primitives
- Existing Twilio account only
- From $150 per named user per month
- Agents, supervisors, admins
- Contract / monthly pricing
- From $1 per active user hour
- Any activity except Logout
| Plan | 5 seats | 10 seats | 25 seats | 50 seats | 100 seats |
|---|---|---|---|---|---|
| Free trial | Custom | Custom | Custom | Custom | Custom |
| User + usage | $35 | $35 | $35 | $35 | $35 |
| Named user | $150 | $150 | $150 | $150 | $150 |
| Active user hour | $1 | $1 | $1 | $1 | $1 |
Twilio Flex pricing FAQ
How much does Twilio Flex cost?
Twilio Flex offers 4 plans. The lowest paid tier starts at $1/mo. Use the calculator above to estimate your total monthly and annual cost based on team size, or read our Twilio Flex pricing breakdown for hidden costs.
Is the Twilio Flex pricing calculator accurate?
The calculator uses Twilio Flex's published list prices. Final pricing may include taxes, regional adjustments, annual discounts, or volume negotiation not reflected here. Verify the final number with Twilio Flex before purchase.
Are there cheaper alternatives to Twilio Flex?
Toolradar ranks the tools that solve the same problem as Twilio Flex, with their prices. Browse our best communication ranking to compare costs.
Methodology. Plan data is parsed from Twilio Flex's public pricing page and refreshed by Toolradar editors. Figures are estimates: Twilio Flex pricing can change, may include taxes, regional adjustments, or volume discounts not reflected here. Toolradar receives no commission from Twilio Flex; our editorial policy explains how we stay independent. Always verify final pricing with Twilio Flex before purchase.