Onward
UnclaimedOnward is a complete AI-driven post-purchase platform that rewards your best customers, protects your margins, and turns CX teams into profit centers.
1
Products
2023
Founded
30
Employees
$5.6M
Total Raised
Tracking since2023
1product trackedAbout Onward
Onward is a complete AI-driven post-purchase platform that rewards your best customers, protects your margins, and turns CX teams into profit centers. Our Checkout+ service offers customers a true order upgrade by combining benefits like Cashback, shipping protection, satisfaction guarantees and free returns into a Prime-like experience. The SaaS-free platform includes Order Editing, Order Tracking, Claims Management and Returns Management. Connecting the entire platform is the Onward Intelligence layer that treats every customer as an individual: guiding them to the optimal post-purchase journey based on their behavior, history, and value.
Products by Onward
Funding History
Total raised: $5.6M across 1 round
Onward: Frequently Asked Questions
What does Onward do?
Onward is a complete AI-driven post-purchase platform that rewards your best customers, protects your margins, and turns CX teams into profit centers. Our Checkout+ service offers customers a true order upgrade by combining benefits like Cashback, shipping protection, satisfaction guarantees and free returns into a Prime-like experience. The SaaS-free platform includes Order Editing, Order Tracking, Claims Management and Returns Management. Connecting the entire platform is the Onward Intelligence layer that treats every customer as an individual: guiding them to the optimal post-purchase journey based on their behavior, history, and value.
When was Onward founded?
Onward was founded in 2023.
How much funding has Onward raised?
Onward has raised $5.6M in total disclosed funding across 1 round. Its most recent round was a Grant round in Feb 2026.
How many employees does Onward have?
Onward has approximately 30 employees.
Where is Onward based?
Onward is based in Canada.