Aqueduct vs Grafana OnCall: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Aqueduct and Grafana OnCall side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, Grafana OnCall leads on a free plan. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Aqueduct
The AI SRE that integrates with your stack, investigates alerts, and accelerates incident resolution.
Best for you if:
- • You want significantly reduces Mean Time To Resolution (MTTR)
Grafana OnCall
On-call management for Grafana
Best for you if:
- • You want a free tier before you commit
| At a Glance | Aqueduct | Grafana OnCall |
|---|---|---|
Starts at | Not published | Free plan, paid from $20/user/mo, billed monthly Pro plan |
Category | DevOps Incident Management | DevOps Incident Management |
Rating | n/a | 4.5/5 G2 4.5 150 reviews |
Free plan | No | Yes |
Watch out for | n/a | Pro tier requires $19/month Grafana Cloud base |
Choose Aqueduct or Grafana OnCall?
Choose Aqueduct if
- You want significantly reduces Mean Time To Resolution (MTTR)
- You want decreases alert fatigue and burnout for on-call teams
Choose Grafana OnCall if
- You want a free tier before you commit
- You want open source on-call
- You want grafana integration
In-Depth Analysis
Aqueduct
The AI SRE that integrates with your stack, investigates alerts, and accelerates incident resolution.
Strengths
- Pro: Significantly reduces Mean Time To Resolution (MTTR)
- Pro: Decreases alert fatigue and burnout for on-call teams
- Pro: Prevents repeat incidents by identifying risks and learning from past events
- Pro: Rapid deployment and day-one value with existing tool integrations
- Pro: Provides transparent, evidence-backed reasoning, not a black box
Weaknesses
- Con: Requires integration with existing observability and operational tools
- Con: Initial trust-building phase may be needed for read-write actions
- Con: Effectiveness improves over time with continuous learning and feedback
Key features
Grafana OnCall
On-call management for Grafana
Grafana OnCall's pricing is quite competitive, especially with its generous Free tier offering 3 users.
Watch out
Pro tier requires $19/month Grafana Cloud base
Strengths
- Pro: Open source on-call
- Pro: Grafana integration
- Pro: Good alerting
- Pro: Self-hostable
- Pro: PagerDuty alternative
Weaknesses
- Con: Newer product
- Con: Less features than PagerDuty
- Con: Documentation improving
- Con: Setup complexity
- Con: Enterprise features limited
Key features
Plans and prices: Aqueduct vs Grafana OnCall
| Tool | Plans and prices | Source |
|---|---|---|
| Aqueduct | No plan prices on file | aqueducthq.com |
| Grafana OnCall |
| grafana.com/products/oncall read Sep 30, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Aqueduct pricing and Grafana OnCall pricing.
Key Takeaways
Aqueduct
- Choose if you want the AI SRE that integrates with your stack, investigates alerts, and accelerates incident resolution
Grafana OnCall
- Has a free plan
What the data shows
On the data below, Grafana OnCall leads on a free plan. We do not name an overall winner for this pair.
- Only Grafana OnCall has a published user rating (4.5/5 from 150 reviews); Aqueduct has none we can show.
- Grafana OnCall starts at $20/user/mo, billed monthly; Aqueduct has no public paid plan price on file.
- Only Grafana OnCall has a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Aqueduct and Grafana OnCall compare in 2026?
On the data below, Grafana OnCall leads on a free plan. We do not name an overall winner for this pair. Only Grafana OnCall has a published user rating (4.5/5 from 150 reviews); Aqueduct has none we can show. Grafana OnCall starts at $20/user/mo, billed monthly; Aqueduct has no public paid plan price on file. Only Grafana OnCall has a free plan.
What are Aqueduct and Grafana OnCall used for?
Aqueduct: The AI SRE that integrates with your stack, investigates alerts, and accelerates incident resolution. Grafana OnCall: On-call management for Grafana.
What does Aqueduct cost vs Grafana OnCall?
Aqueduct has no public paid-plan price on file. Grafana OnCall's cheapest paid plan is Pro at $20/user/mo, billed monthly; it also has a free plan. Prices read on the vendors' pricing pages, latest check Sep 30, 2026.
What's the main difference between Aqueduct and Grafana OnCall?
Aqueduct's main strength: significantly reduces Mean Time To Resolution (MTTR). Grafana OnCall's main strength: open source on-call.