athenahealth vs PatientNOW: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for athenahealth and PatientNOW side by side. This page compares data; it is not a hands-on review.
On the data: On the data below the two are close or not directly comparable, so we do not name a winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
athenahealth
AI-native solutions that simplify healthcare for ambulatory care practices.
Best for you if:
- • You want integrated all-in-one solution reduces need for multiple vendors
PatientNOW
Intelligent automation and practice management for aesthetic and wellness businesses.
Best for you if:
- • You want designed specifically for the aesthetics and wellness industry, offering tailored features
| At a Glance | athenahealth | PatientNOW |
|---|---|---|
Starts at | Not published | Not published |
Category | Practice Management EHR/EMR | Practice Management EHR/EMR |
Rating | 3.6/5 Capterra 3.8 · G2 3.4 1,026 reviews | 3.5/5 Capterra 3.9 · G2 3.0 · Trustpilot 3.0 326 reviews |
Free plan | No | No |
Watch out for | n/a | Additional modules or integrations not included |
Choose athenahealth or PatientNOW?
Choose athenahealth if
- You want integrated all-in-one solution reduces need for multiple vendors
- You want AI-native features automate tasks and reduce administrative workload
Choose PatientNOW if
- You want designed specifically for the aesthetics and wellness industry, offering tailored features
- You want AI Growth Engine automates lead capture, patient communication, and scheduling, reducing staff workload
In-Depth Analysis
athenahealth
AI-native solutions that simplify healthcare for ambulatory care practices.
Strengths
- Pro: Integrated all-in-one solution reduces need for multiple vendors.
- Pro: AI-native features automate tasks and reduce administrative workload.
- Pro: Percentage of collections pricing model aligns with practice success.
- Pro: High clean claim submission rate and potential for increased collections.
- Pro: Comprehensive customer support, including onboarding, training, and 24/7 technical assistance.
Weaknesses
- Con: Pricing model based on a percentage of collections might be less predictable for some practices.
- Con: Requires integration into existing practice workflows, which can involve a learning curve.
- Con: Specific cost details are not publicly listed, requiring a demo request.
Key features
PatientNOW
Intelligent automation and practice management for aesthetic and wellness businesses.
Watch out
Additional modules or integrations not included
Strengths
- Pro: Designed specifically for the aesthetics and wellness industry, offering tailored features.
- Pro: AI Growth Engine automates lead capture, patient communication, and scheduling, reducing staff workload.
- Pro: Comprehensive suite of tools covers EMR, practice management, marketing, and patient engagement.
- Pro: High client retention rate and positive testimonials indicate strong user satisfaction.
- Pro: Multilingual support and voice cloning for personalized patient interactions.
Weaknesses
- Con: Specific pricing details are not publicly available, requiring a demo request.
- Con: The extensive feature set might have a learning curve for new users.
- Con: Reliance on AI for critical patient interactions might require careful oversight.
Key features
Plans and prices: athenahealth vs PatientNOW
| Tool | Plans and prices | Source |
|---|---|---|
| athenahealth | No plan prices on file | athenahealth.com |
| PatientNOW |
| patientnow.com/prices read Sep 28, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on athenahealth pricing and PatientNOW pricing.
Key Takeaways
athenahealth
- Choose if you want AI-native solutions that simplify healthcare for ambulatory care practices
PatientNOW
- Choose if you want intelligent automation and practice management for aesthetic and wellness businesses
What the data shows
On the data below the two are close or not directly comparable, so we do not name a winner for this pair.
- User ratings are within 0.2 points (3.6/5 from 1,026 reviews for athenahealth, 3.5/5 from 326 reviews for PatientNOW).
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do athenahealth and PatientNOW compare in 2026?
On the data below the two are close or not directly comparable, so we do not name a winner for this pair. User ratings are within 0.2 points (3.6/5 from 1,026 reviews for athenahealth, 3.5/5 from 326 reviews for PatientNOW).
What are athenahealth and PatientNOW used for?
athenahealth: AI-native solutions that simplify healthcare for ambulatory care practices. PatientNOW: Intelligent automation and practice management for aesthetic and wellness businesses.
What does athenahealth cost vs PatientNOW?
athenahealth has no public paid-plan price on file. PatientNOW has no public paid-plan price on file. Prices read on the vendors' pricing pages, latest check Sep 28, 2026.
What's the main difference between athenahealth and PatientNOW?
athenahealth's main strength: integrated all-in-one solution reduces need for multiple vendors. PatientNOW's main strength: designed specifically for the aesthetics and wellness industry, offering tailored features.