PatientNOW

Name: PatientNOW
Brand: PatientNOW
Rating: 3.5 (326 reviews)

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Intelligent automation and practice management for aesthetic and wellness businesses.

Paid plans only

Paid Practice Management EHR/EMR Marketing AI Agents

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3.5 (326 across the web)

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Reviews on G2 Capterra Trustpilot

326 reviews tracked

The Bottom Line

Updated Sep 28, 2026

Price: Paid plans only. Compare plans

Key facts

All-in-one EMR and practice management for aesthetic and wellness practices.
AI-powered automation for lead conversion, scheduling, and patient communication.
Industry-specific features for med spas, plastic surgery, weight loss, IV therapy, and dermatology.

Pros

Designed specifically for the aesthetics and wellness industry, offering tailored features.
AI Growth Engine automates lead capture, patient communication, and scheduling, reducing staff workload.
Comprehensive suite of tools covers EMR, practice management, marketing, and patient engagement.
High client retention rate and positive testimonials indicate strong user satisfaction.
Multilingual support and voice cloning for personalized patient interactions.

Cons

Specific pricing details are not publicly available, requiring a demo request.
The extensive feature set might have a learning curve for new users.
Reliance on AI for critical patient interactions might require careful oversight.

What is PatientNOW?

PatientNow is a comprehensive EMR and practice management software designed exclusively for aesthetic medicine providers and wellness practices. It integrates electronic medical records, practice management tools, patient engagement features, payment processing, and digital marketing solutions into a single platform. The software aims to streamline operations, enhance patient experience, and drive growth for med spas, plastic surgery clinics, weight loss centers, IV therapy clinics, dermatology practices, and general wellness providers. The platform includes an AI Growth Engine that leverages artificial intelligence to automate lead conversion, scheduling, and patient communication. This AI-powered system acts as a 24/7 receptionist and sales director, handling inquiries, booking appointments, and nurturing leads through personalized outreach. It also provides AI-powered marketing tools for creating email campaigns and a webchat coordinator to convert website visitors into bookings, ensuring practices never miss an opportunity to engage with potential and existing patients.

Available on: Web

Data compiled by Toolradar Pricing checked Sep 28, 2026 · How we evaluate

Source patientnow.com

Ratings Across the Web

3.5 (326 reviews)

PatientNOW holds an aggregate rating of 3.5 out of 5 from 326 reviews across G2, Capterra and Trustpilot, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

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Key Features

Electronic Medical Records (EMR)
Practice Management (appointments, workflows, financial efficiency)
Patient Engagement (online forms, automated reminders, personalized communication)
Digital Marketing (AI-powered SMS/email automation, reputation management)
Payment Processing
Integrated Photography (RxPhoto app for before/after, drawing, notation)
AI Receptionist (24/7 call/text answering, booking, rescheduling)
AI Sales Director (instant lead follow-up, qualification, nurturing)

Pricing Plans

Pricing checked Sep 28, 2026. Source: patientnow.com/prices, read Sep 28, 2026

PatientNOW plans and prices, checked September 2026
Plan	Price	Details
Patientnow essentials Med Spa & Wellness	Contact us	Web Based AI-powered Texts and Email Campaigns Online and In-store Deposits +6 more Show less Weight Loss Tracking Concierge Engagement Automation Team Task and Performance Management Business Analysis Reporting Lab integrations Exclusive Recura integration
PatientNow pro Plastics & Derm Solution	Contact us	Enhanced Integrated Reporting Complex Workflows Insurance Billing +4 more Show less Lab Integration Pathways for Complex Workflows & Communication Prescription Management Exclusive Recura integration

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Hidden Costs & Gotchas

Additional modules or integrations not included

Full PatientNOW pricing: every plan, hidden costs and alternatives

PatientNOW by the numbers

PatientNOW compared with 89 EHR/EMR tools on Toolradar, as of Nov 2026
Metric	PatientNOW	Peer median	Position (1 is best)
Free plan	No	24% have one	n/a
Listed as an alternative to	2 tools	4	#55 of 89 (joint)
User rating	3.5/5 (across the web, 326 ratings)	4.2/5	#51 of 57 (joint) tools with 20+ reviews

Listed as an alternative to: #55 on 2026-10-16 to #55 on 2026-11-02 (rank among 89 tools, 1 is best).

Each position is counted among the tools that have data for that row, as noted under it. All EHR/EMR data · How we compute this. Advertising and placement fees are not inputs to any position.

Cite this: Toolradar, “PatientNOW by the numbers”, Nov 2026.

Reviews

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3.5/5

Across 326 verified user reviews on Capterra, G2, Trustpilot

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Best PatientNOW Alternatives

Top alternatives based on features, pricing, and user needs.

athenahealth Paid

AI-native solutions that simplify healthcare for ambulatory care practices.

3.6

Kareo Paid

An all-in-one EHR+ platform for private practices, connecting care, billing, scheduling, and marketing.

4.2

Practice Fusion Paid

Humanizing technology with intuitive EHR and billing solutions for independent medical practices.

3.7

eClinicalWorks Paid

Reinventing healthcare with an AI-powered cloud EHR system for enhanced patient engagement and practice efficiency.

3.5

AdvancedMD Paid

Unified cloud-based medical office software for streamlined clinical, financial, and patient workflows.

3.6

See all practice management tools →

Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

PatientNOW vs athenahealth Head-to-head: features, pricing, who wins PatientNOW vs Kareo Head-to-head: features, pricing, who wins PatientNOW vs Practice Fusion Head-to-head: features, pricing, who wins

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PatientNOW FAQ

How does PatientNow's AI Growth Engine handle after-hours inquiries and bookings for a med spa?

The AI Growth Engine operates 24/7, acting as an AI Receptionist and AI Sales Director. It instantly answers inbound calls and texts, books appointments directly into your PatientNow calendar, and handles reschedules or cancellations, ensuring no lead is missed even outside of business hours. It also performs instant lead follow-ups from web forms and nurtures leads until they book.

What specific photography tools are integrated into PatientNow for aesthetic practices?

PatientNow integrates with the RxPhoto app, providing intuitive tools for precise image capture, side-by-side before and after comparisons, background removal, drawing and notation capabilities, and procedure sequence templates. This allows for detailed visual documentation of patient progress.

Can PatientNow's AI marketing tools generate email copy and design for specific aesthetic treatments?

Yes, PatientNow's AI Powered Marketing includes smart templates that match your brand, AI recommendations for optimal headers, buttons, images, and layout, and a copy generation feature that drafts email content tailored to specific campaign goals and aesthetic treatments, ready for editing and sending.

How does PatientNow ensure HIPAA compliance when using AI for patient communication and data handling?

PatientNow's AI-enhanced patient interactions are designed to securely deliver consistent, personalized communication while remaining fully HIPAA-compliant. This ensures that patient data and communication are handled with the necessary privacy and security protocols.

Beyond general EMR, what industry-specific features does PatientNow offer for an IV therapy clinic?

For IV therapy and infusion clinics, PatientNow includes tailored features such as treatment tracking, safety checks, and inventory management. These tools streamline daily operations, simplify patient care, and ensure efficient clinic management specific to the needs of IV therapy.

Source: patientnow.com

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