athenahealth
UnclaimedAI-native solutions that simplify healthcare for ambulatory care practices.
Visit WebsiteReviews onG2Capterra
964 reviews trackedThe Bottom Line
Entry price
Paid plans only
Biggest pro
Integrated all-in-one solution reduces need for multiple vendors.
Biggest con
Pricing model based on a percentage of collections might be less predictable for some practices.
TL;DR - athenahealth
- AI-powered, all-in-one EHR, practice management, and patient engagement solution.
- Reduces administrative burden and improves revenue cycle management for ambulatory practices.
- Enhances patient care and engagement through integrated tools and AI-driven insights.
Pricing: Paid only
Best for: Enterprises & pros
3.7/5 across review platforms
What is athenahealth?
athenahealth offers athenaOne, an AI-powered, all-in-one solution designed to simplify the complexities of healthcare for ambulatory practices. It integrates Electronic Health Records (EHR), medical billing and practice management, and patient engagement capabilities and services. The platform leverages AI to automate administrative tasks, streamline workflows, and enhance data exchange, aiming to reduce clinician burnout and improve patient care.
athenaOne is built to transform practice performance by providing tools for tailorable documentation, more complete patient records through network integration, and actionable insights at the point of care. It also focuses on optimizing revenue cycles with advanced billing and practice management features, including claim denial reduction and authorization support. For patient engagement, it offers a fully integrated patient portal, mobile app, telehealth options, and automated wellness outreach to support patients beyond the clinical encounter.
The product is designed for independent physician practices and various specialties, offering tailored workflows. It aims to increase collections, decrease overhead costs, and improve overall operational efficiency and patient satisfaction. The pricing model is based on a percentage of collections, aligning the company's success with that of its clients.
Available on: Web
Pros & Cons
Pros
- Integrated all-in-one solution reduces need for multiple vendors.
- AI-native features automate tasks and reduce administrative workload.
- Percentage of collections pricing model aligns with practice success.
- High clean claim submission rate and potential for increased collections.
- Comprehensive customer support, including onboarding, training, and 24/7 technical assistance.
Cons
- Pricing model based on a percentage of collections might be less predictable for some practices.
- Requires integration into existing practice workflows, which can involve a learning curve.
- Specific cost details are not publicly listed, requiring a demo request.
Ratings Across the Web
3.7(964 reviews)
Ratings aggregated from independent review platforms. Learn more
Key Features
AI-native Electronic Health Records (EHR)Medical Billing and Practice ManagementPatient Engagement Portal and Mobile AppAI-powered Clinical Documentation (Ambient Notes)Specialty-specific WorkflowsTelehealth CapabilitiesAutomated Wellness OutreachClaim Denial Reduction and Authorization Support
Pricing
Paid
athenahealth offers paid plans. Visit their website for current pricing details.
Reviews
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3.7/5
Across 964 verified user reviews on Capterra, G2
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athenahealth FAQ
How does athenahealth support patient engagement beyond clinical visits?
athenahealth offers a fully integrated patient portal, a mobile app, and telehealth options to extend care beyond the clinic. It also provides automated wellness outreach to keep patients engaged with their health journey.
Which teams or practices benefit most from athenahealth?
athenahealth is designed for independent physician practices and various specialties within ambulatory care. It provides tailored workflows and aims to improve operational efficiency and patient satisfaction for these organizations.
How does athenahealth compare to PromptWrx for practice management?
athenahealth offers an all-in-one solution that integrates EHR, medical billing, practice management, and patient engagement, leveraging AI to automate tasks. PromptWrx, as a competitor, would offer its own distinct set of features and integrations for practice management.
What kind of trade-offs should practices consider with athenahealth?
Practices should consider that the pricing model, based on a percentage of collections, might be less predictable than a fixed fee. Additionally, integrating athenahealth into existing workflows may involve a learning curve for staff.
How is athenahealth priced for ambulatory care practices?
athenahealth uses a pricing model based on a percentage of collections, which means the cost scales with the practice's revenue. This model aligns the company's financial success with that of its clients.
Can athenahealth help reduce claim denials and optimize revenue cycles?
Yes, athenahealth includes advanced billing and practice management features specifically designed to optimize revenue cycles. These features aim to reduce claim denials and provide authorization support, contributing to increased collections.
Source: athenahealth.com