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eClinicalWorks

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Reinventing healthcare with an AI-powered cloud EHR system for enhanced patient engagement and practice efficiency.

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TL;DR - eClinicalWorks

  • AI-powered EHR system for comprehensive practice management.
  • Enhances patient engagement through self-scheduling, telehealth, and secure messaging.
  • Optimizes revenue cycle management with high first-pass acceptance rates.
Pricing: Paid only
Best for: Enterprises & pros
3.4/5 across review platforms

Pros & Cons

Pros

  • Integrates advanced AI for improved efficiency and documentation.
  • Offers comprehensive solutions tailored to various medical specialties.
  • Enhances patient experience with self-service options and 24/7 support.
  • Demonstrates high first-pass acceptance rates for RCM, indicating strong billing efficiency.

Cons

  • Specific pricing details are not publicly available, requiring direct contact for quotes.
  • The extensive feature set might have a learning curve for new users.

Ratings Across the Web

3.4(556 reviews)

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

AI-powered EHR (eClinicalWorks V12 + AI)Patient self-scheduling and check-inTelehealth solutionsSecure patient messagingRevenue Cycle Management (RCM) servicesAI medical scribe (Sunoh.ai)AI contact center (healow Genie)Specialty-specific solutions (Dental, Vision, Behavioral Health, etc.)

Pricing Plans

EHR Only

$449/mo per provider

  • Electronic Medical Record (EMR)
  • eClinicalMobile®
  • eClinicalWorks P2P™
  • Patient Portal
  • eClinicalMessenger®
  • Document Management
  • Referral Management
  • Meaningful use Dashboards
  • eBO View (reporting)
  • Registry Reporting
  • ePrescribing and Formulary Checking
  • 24x7 Support
  • Maintenance
  • Cloud Hosting
  • Disaster Recovery
  • Unlimited Free Webinars/Videos

EHR with Practice Management

$599/mo per provider

  • Electronic Medical Record (EMR)
  • Practice Management (PM)
  • eClinicalMobile®
  • eClinicalWorks P2P™
  • Patient Portal
  • eClinicalMessenger®
  • Document Management
  • Referral Management
  • Meaningful use Dashboards
  • eBO View (reporting)
  • Registry Reporting
  • ePrescribing and Formulary Checking
  • 24x7 Support
  • Maintenance
  • Cloud Hosting
  • Disaster Recovery
  • Billing Implementation Services
  • Unlimited Free Webinars/Videos

RCM as a Service

$2.9

  • Claim creation and processing
  • Denial and rejection management
  • Appeals at all levels
  • Preventative claim edits
  • Clear visibility into your A/R
  • Billing rules
  • eClinicalMessenger®
  • Document Management
  • Referral Management
  • eBO View (reporting)
  • Registry Reporting
  • 24x7 Support
  • Maintenance
  • Private Cloud (Hosting)
  • Disaster Recovery
  • Billing Implementation Services
  • Unlimited Free Webinars/Videos

What is eClinicalWorks?

Editorial review
eClinicalWorks is a comprehensive cloud-based Electronic Health Record (EHR) system designed to streamline healthcare operations for a wide range of specialties. It integrates AI-powered tools, such as Sunoh.ai for medical scribing and healow Genie for AI-powered contact center solutions, to improve efficiency, reduce documentation time, and enhance patient communication. The platform supports patient self-scheduling, check-in, telehealth, and secure messaging, fostering better patient engagement and outcomes. Beyond core EHR functionalities, eClinicalWorks offers robust Revenue Cycle Management (RCM) services, aiming for high first-pass acceptance rates and cost savings for providers. It also focuses on value-based care initiatives, helping practices understand disease patterns, assess risks, and promote better outcomes. The system is tailored to meet the unique needs of various healthcare specialties, including Dental, Vision, Behavioral Health, Ambulatory Surgery Centers, and Urgent Care, serving over 180,000 physicians and NPs globally.

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eClinicalWorks FAQ

What specific AI capabilities are integrated into eClinicalWorks V12?

eClinicalWorks V12 integrates AI features such as Sunoh.ai for medical scribing, Image AI for visual analysis, an AI Assistant for various tasks, and AI Automation to streamline workflows. It also includes healow Genie, an AI-powered contact center solution.

How does eClinicalWorks support patient engagement?

Patient engagement is supported through features like patient self-scheduling, online check-in, telehealth solutions, and secure messaging. The healow Genie AI contact center also provides round-the-clock patient call answering.

Which healthcare specialties can utilize eClinicalWorks?

eClinicalWorks offers tailored solutions for a wide range of healthcare specialties, including Dental, Vision, Behavioral Health, Ambulatory Surgery Centers, and Urgent Care, among others.

What is the benefit of using eClinicalWorks for Revenue Cycle Management?

eClinicalWorks' RCM service aims to provide a better service at a potentially lower price, boasting a 98% or higher first-pass acceptance rate, which significantly improves billing efficiency and reduces claim denials.

Can eClinicalWorks help new medical practices get started?

Yes, eClinicalWorks offers resources and solutions specifically designed to help new practices kickstart their operations with its comprehensive EHR system.