MassageBook
UnclaimedAll-in-one practice management software designed specifically for massage therapists.
Visit WebsiteReviews onG2Capterra
451 reviews trackedThe Bottom Line
Entry price
Paid plans only
Biggest pro
Saves significant administrative time (5+ hours/week)
Biggest con
Specific pricing tiers and their feature breakdowns are not detailed
TL;DR - MassageBook
- All-in-one practice management for massage therapists.
- Automates online booking, client records, and marketing.
- Includes a mobile app for on-the-go management and HIPAA-compliant SOAP notes.
Pricing: Paid only
Best for: Enterprises & pros
4.4/5 across review platforms
What is MassageBook?
MassageBook is a comprehensive practice management software tailored for massage therapists, enabling them to streamline operations, attract new clients, and manage their business efficiently. It serves independent massage therapists and practices of all sizes, aiming to reduce administrative burden so practitioners can focus on client care.
The platform offers essential tools such as online booking with automated reminders and advance payments, secure and HIPAA-compliant digital SOAP notes, custom intake forms with red flag scanning, and integrated marketing features. These include promotional tools for deals, email campaigns, and rebooking past clients. MassageBook also provides a dedicated mobile app, MassageBook Manager, allowing therapists to manage scheduling, client records, and payments on the go, ensuring their practice is always accessible.
Available on: Web, iOS, Android
Pros & Cons
Pros
- Saves significant administrative time (5+ hours/week)
- Attracts new clients through built-in marketing and directory listing
- Ensures HIPAA compliance for client records
- Provides a mobile app for managing the practice from anywhere
- Offers dedicated onboarding and support for smooth transition
Cons
- Specific pricing tiers and their feature breakdowns are not detailed
- Limited information on integrations beyond Google Calendar, Square, and Stripe
- No explicit mention of multi-therapist or multi-location management features
Ratings Across the Web
4.4(451 reviews)
Ratings aggregated from independent review platforms. Learn more
Key Features
Online Booking with advance paymentsDigital SOAP Notes (HIPAA-compliant)Customizable Client Intake Forms with red flag alertsIntegrated Marketing Promotions (email, social media, directory)Google Calendar SyncClient DatabaseCredit Card Payments (via Square or Stripe)Membership Management
Pricing Plans
Free TrialTransition (Standard Pricing)
$20.00 / month
- Mobile app
- Website with online booking
- Basic SOAP Notes
- Payment Processing
- Reviews collection (incl. Google)
- New clients from MassageBook
Simplify (Standard Pricing)
$40.00 / month
- Everything in 'Transition' plus:
- Text & email appointment reminders
- Website integration
- SEO rank booster
- Premium SOAP notes
- Client intake forms
- Insurance billing receipts
Amplify (Standard Pricing)
$50.00 / month
- Everything in 'Simplify' plus:
- Email marketing campaigns
- Autopilot emails
- Gift certificates
- Promotions engine
- Online schedule appearance
- Real-time in-app chat support
Transition (AMTA Pricing)
$15.00 / month
- Mobile app
- Website with online booking
- Basic SOAP Notes
- Payment Processing
- Reviews collection (incl. Google)
- New clients from MassageBook
Simplify (AMTA Pricing)
$30.00 / month
- Everything in 'Transition' plus:
- Text & email appointment reminders
- Website integration
- SEO rank booster
- Premium SOAP notes
- Client intake forms
- Insurance billing receipts
Amplify (AMTA Pricing)
$37.50 / month
- Everything in 'Simplify' plus:
- Email marketing campaigns
- Autopilot emails
- Gift certificates
- Promotions engine
- Online schedule appearance
- Real-time in-app chat support
Transition (ABMP Pricing)
$18.00 / month
- Mobile app
- Website with online booking
- Basic SOAP Notes
- Payment Processing
- Reviews collection (incl. Google)
- New clients from MassageBook
Simplify (ABMP Pricing)
$36.00 / month
- Everything in 'Transition' plus:
- Text & email appointment reminders
- Website integration
- SEO rank booster
- Premium SOAP notes
- Client intake forms
- Insurance billing receipts
Amplify (ABMP Pricing)
$45.00 / month
- Everything in 'Simplify' plus:
- Email marketing campaigns
- Autopilot emails
- Gift certificates
- Promotions engine
- Online schedule appearance
- Real-time in-app chat support
How MassageBook's pricing compares
At $15/mo, MassageBook is the most affordable of its 4 direct competitors.
Entry paid plan, monthly.
Reviews
4.4/5
Across 451 verified user reviews on Capterra, G2
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MassageBook FAQ
How does MassageBook ensure client safety and compliance with its intake forms?
MassageBook's custom intake forms are designed to scan for potential red flags, such as contraindications or medications, as clients complete them. This proactive alert system ensures therapists are informed and prepared to offer the safest and most effective massage experience, while also maintaining HIPAA compliance for all client records.
Can I manage my availability and appointments directly from my phone?
Yes, the MassageBook Manager mobile app allows you to manage your availability, book, rebook, and modify appointments directly from your phone. It features an easy-to-navigate calendar with predictive scheduling actions for quick updates.
What kind of marketing support does MassageBook provide to help attract new clients?
MassageBook offers built-in marketing tools including Promotions, which allow you to create deals for services, time, staff, or gift certificates. These can be promoted across email, social media, the MassageBook Directory, and other websites. It also supports rebooking past clients and managing memberships to foster client loyalty.
How does MassageBook assist therapists in transitioning from other systems or paper-based methods?
MassageBook provides seamless onboarding with a dedicated Personal Onboarding Specialist. They also offer integration guides for switching from other platforms or pen-and-paper systems, monthly masterclasses, step-by-step video tutorials, and a responsive support team to assist at every step.
Is it possible to process client payments directly through the MassageBook app?
Yes, the MassageBook Manager mobile app allows you to check out appointments directly from your dashboard and seamlessly take payments. It integrates with Square and Stripe, and you can link client cards to have them on file for easier future transactions.
Does MassageBook offer any features to help improve my practice's online visibility?
Yes, MassageBook includes a free listing in the MassageBook Directory, which helps attract new clients. It also provides SEO optimization features and tools to promote your services across social media and other websites, enhancing your practice's online presence and local search rankings.
Source: pro.massagebook.com