ICANotes

Name: ICANotes
Brand: ICANotes
Price: 10 USD
Rating: 3.9 (142 reviews)

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The best mental health EMR & EHR software for clinical excellence and streamlined practice management.

From $10/mo, free trial

PaidEHR/EMR Practice Management Telehealth Mental Health Apps

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3.9(142 across the web)

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Reviews onG2Capterra

142 reviews tracked

The Bottom Line

Updated May 26, 2026

Price: From $10/mo, free trial. Compare plans

Key facts

All-in-one mental health EMR and EHR platform with integrated practice management.
Features AI-powered, menu-driven templates for rapid and compliant clinical documentation.
Includes telehealth, e-prescribing, scheduling, billing, and a patient portal for comprehensive care coordination.

Pros

Significantly reduces note completion time to an average of 3 minutes.
Comprehensive all-in-one platform eliminates the need for multiple separate systems.
Designed by clinicians for behavioral health, ensuring relevant and intuitive workflows.
Enhances compliance with audit-ready documentation and ONC Cures Certification.
Strengthens client relationships through integrated communication and engagement tools.

Cons

Specific pricing details are not publicly available without a demo or trial.
While AI-assisted, it still relies on menu-driven input, which might not suit all documentation styles.

What is ICANotes?

ICANotes is a purpose-built mental health EMR and EHR platform designed exclusively for behavioral health clinicians. It streamlines clinical documentation, strengthens compliance, and simplifies practice management, enabling users to chart smarter, get paid faster, and manage their entire practice in one secure system. The platform was founded in 1999 by a practicing psychiatrist and is ONC Cures Certified. This all-in-one solution integrates various tools including telehealth, labs, e-prescribing, scheduling, and billing, eliminating the need to juggle multiple systems. It offers customizable menu-driven note templates and AI-powered assistance to complete behavioral health electronic medical records quickly and accurately, with an average note completion time of just three minutes. ICANotes also supports client relationships through secure messaging, a patient portal, and automated reminders.

Available on: Web

LCLouis CorneloupUpdated May 26, 2026 · how we evaluateSourceicanotes.com ↗

Ratings Across the Web

3.9(142 reviews)

ICANotes holds an aggregate rating of 3.9 out of 5 from 142 reviews across G2 and Capterra, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

Key Features

Menu-driven note templates (SOAP, BIRP, DAP, Group Therapy, Case Management)
AI-assisted scribe for documentation
Integrated e-prescribing (eRx) including EPCS and PDMP
Built-in clinical rating scales and measurement-based care tools
Patient portal with secure messaging, digital intake forms, and document sharing
Automated scheduling, self-service appointments, and reminders
Integrated claims management (CMS-1500, 837P/837I, UB-04) and eligibility verification
Multi-provider and multi-location scheduling views

Pricing Plans

Free Trial

Pricing checked Oct 2, 2026

ICANotes plans and prices, checked October 2026
Plan	Price	Details
Notes Only (Unlimited Notes)	$55 / mo	Unlimited Notes Available only to non-prescribers Fully compliant, pre-configured clinical templates +3 moreShow less Simplifies progress notes, treatment plans, and assessments Customize notes to suit your practice style Access your notes anytime with secure, cloud-based storage
Non-Prescribing (Unlimited Notes)	$75 / mo	All features of Notes Only included Appointment scheduling with automated reminders Secure messaging and HIPAA-compliant client portal +2 moreShow less Streamlined billing tools for non-prescribing services Efficient reporting for client progress and outcomes
Prescribing (Unlimited Notes)	$213 / mo	All features of Non-Prescribing included e-Prescribing with integrated medication management Track and document prescriptions seamlessly +2 moreShow less Lab ordering and results integration Customizable workflows for prescribers’ needs
Notes Only (60 Notes/month)	$35 / mo	60 Notes/month Available only to non-prescribers Fully compliant, pre-configured clinical templates +3 moreShow less Simplifies progress notes, treatment plans, and assessments Customize notes to suit your practice style Access your notes anytime with secure, cloud-based storage
Non-Prescribing (60 Notes/month)	$45 / mo	All features of Notes Only included 60 Notes/month Appointment scheduling with automated reminders +3 moreShow less Secure messaging and HIPAA-compliant client portal Streamlined billing tools for non-prescribing services Efficient reporting for client progress and outcomes
Prescribing (100 Notes/month)	$138 / mo	All features of Non-Prescribing included 100 Notes/month e-Prescribing with integrated medication management +3 moreShow less Track and document prescriptions seamlessly Lab ordering and results integration Customizable workflows for prescribers’ needs
Telehealth	$10 / mo per user
AI Scribe	$49 / mo per user
Additional User	$25 / mo
Claims (Up to 100)	$34 / month	Up to 100 claims/ERAs/eligibility checks
Claims (Up to 150)	$51 / month	Up to 150 claims/ERAs/eligibility checks
Claims (Up to 185)	$63 / month	Up to 185 claims/ERAs/eligibility checks
Claims (Up to 350)	$119 / month	Up to 350 claims/ERAs/eligibility checks

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Is ICANotes worth the price?

Fair value

ICANotes offers a tiered pricing structure that can become quite expensive, especially for prescribers.

The 'Prescribing (Unlimited Notes)' at $213/month is on the higher end compared to some competitors, and the additional costs for Telehealth, AI Scribe, and Claims can quickly add up. It's best for established mental health practices that require comprehensive features and are willing to pay a premium for a specialized EMR.

Hidden Costs & Gotchas

Telehealth is an extra $10/month per user

AI Scribe adds $49/month per user

Additional users cost $25/month each

How ICANotes's pricing compares

At $10/user/mo, ICANotes is the most affordable of its 2 comparable direct competitors.

ICANotes

$10

Practice Fusion

$199

RevolutionEHR

$455

Entry paid plan, monthly, per user. Pricing checked Oct 2, 2026.

Reviews

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3.9/5

Across 142 verified user reviews on Capterra, G2

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ICANotes FAQ

How does ICANotes ensure compliance with specific behavioral health regulations and auditing standards?

ICANotes is an ONC Cures Certified platform. It generates detailed, audit-ready narrative notes aligned with DSM-5 and ICD-10 codes, and offers flexible note formats like SOAP, BIRP, and DAP. For addiction treatment, it includes specialized intake and assessment documentation built for ASAM criteria and notes structured to meet Medicaid, state licensing, and insurance requirements.

Can ICANotes support documentation for various types of group therapy sessions, and how does it handle individual notes within a group setting?

Yes, ICANotes provides specific templates for group therapy notes. It streamlines documentation for group sessions with the ability to auto-generate individualized group notes for each participant, linking session notes to each client’s treatment plan goals for measurable progress and audit readiness.

What specific tools are available for psychiatrists to manage medications, including controlled substances, within the platform?

Psychiatrists using ICANotes have access to integrated eRx software, including Electronic Prescribing for Controlled Substances (EPCS) and Prescription Drug Monitoring Program (PDMP) integration. The platform also offers medication management tools, electronic lab orders and results, and automatic E&M coding.

How does ICANotes facilitate care coordination and communication between different providers or staff members within a multi-disciplinary practice?

ICANotes offers secure messaging for staff and other providers, along with care coordination features such as tasks, referrals, authorizations, and team messaging. It also supports multi-provider and multi-location scheduling views to manage clinician schedules effectively.

Beyond standard progress notes, what specialized documentation formats does ICANotes offer for unique behavioral health scenarios like PRP or case management?

ICANotes provides specialized templates for Case Management and Psychiatric Rehabilitation Program (PRP) notes. These templates help coordinate services seamlessly, documenting outreach, follow-ups, and care coordination, and aligning case notes with life skills, housing, vocational services, and social functioning goals.

Source: icanotes.com