BigTime vs Certinia: Which is Better in 2026?
Choosing between BigTime and Certinia comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
BigTime
AI-powered professional services automation to drive revenue, maximize utilization, and accelerate payments.
Best for you if:
- • You need workflow automation features specifically
- • Automates professional services operations from sales to accounting.
- • Utilizes AI for resource management, forecasting, and efficiency gains.
Certinia
AI-powered cloud platform for professional services automation, financial management, and customer success.
Best for you if:
- • You need finance features specifically
- • Unifies sales, services delivery, finance, and customer success on a single Salesforce-native platform.
- • Leverages AI for advanced staffing, forecasting, and personalized customer communications.
| At a Glance |  BigTime |  Certinia |
|---|---|---|
Starts at | $20/moEssentials | Custom |
Best For | Workflow Automation | Finance |
Rating | 4.5/5 | 4.1/5 |
Free plan | No | No |
Choose BigTime or Certinia?
Choose BigTime if
AI-powered professional services automation to drive revenue, maximize utilization, and accelerate payments.
- Boosts productivity by 52% through automated time tracking and resource planning.
- Shortens sales cycles by 88% with automated scoping and pricing.
- Reduces days sales outstanding by accelerating invoice generation and payments.
- Your work is workflow automation-shaped, not finance-shaped
Choose Certinia if
AI-powered cloud platform for professional services automation, financial management, and customer success.
- Built natively on Salesforce, leveraging existing investments and integrations.
- Eliminates data silos by unifying sales, services, finance, and customer success.
- Provides real-time visibility and insights for better decision-making.
- Your work is finance-shaped, not workflow automation-shaped
| Feature | BigTime | Certinia |
|---|---|---|
| Pricing Model | Paid | Paid |
| User Rating | ★4.5/5 1,654 reviews | ★4.1/5 1,250 reviews |
| Categories | Workflow AutomationResource Planning | FinanceWorkflow Automation |
In-Depth Analysis
BigTime
AI-powered professional services automation to drive revenue, maximize utilization, and accelerate payments.
Strengths
- +Boosts productivity by 52% through automated time tracking and resource planning.
- +Shortens sales cycles by 88% with automated scoping and pricing.
- +Reduces days sales outstanding by accelerating invoice generation and payments.
- +Provides real-time visibility into project financials and future revenue.
Weaknesses
- -Specific pricing details are not publicly available, requiring a demo request.
- -Requires integration with existing financial systems for full functionality, which may involve setup time.
- -The extensive feature set might have a learning curve for new users.
Key features
Value 70/100. BigTime's Essentials tier at $20 per user/month offers a fair starting point for core PSA functionalities, especially with the inclusion of an AI Assistant.
Watch out: Higher tiers require custom quotes
Certinia
AI-powered cloud platform for professional services automation, financial management, and customer success.
Strengths
- +Built natively on Salesforce, leveraging existing investments and integrations.
- +Eliminates data silos by unifying sales, services, finance, and customer success.
- +Provides real-time visibility and insights for better decision-making.
- +AI-powered features enhance efficiency in resource management and customer engagement.
- +Supports global growth and scalability while maintaining control.
Weaknesses
- -Requires a Salesforce ecosystem, which might not be suitable for all businesses.
- -No explicit mention of a free trial or transparent pricing on the website.
Key features
Pricing: BigTime vs Certinia
| Plan | BigTime | Certinia |
|---|---|---|
| Tier 1 | $20 per user/month Essentials | N/A |
| Tier 2 | Request Demo Advanced | N/A |
| Tier 3 | Request Demo Premier | N/A |
| Tier 4 | Speak with an Expert Enterprise | N/A |
Pricing verified from each vendor's public pricing page. Compare in detail on BigTime pricing and Certinia pricing.
Who Should Use What?
On a budget?
Both are paid. Compare plans on their websites.
Go with: BigTime
Want the highest-rated option?
BigTime: 4.5/5 (1,654 reviews). Certinia: 4.1/5 (1,250 reviews).
Go with: BigTime
Value user reviews?
BigTime: 1,654 reviews (4.5/5). Certinia: 1,250 reviews (4.1/5).
Go with: BigTime
3 Questions to Help You Decide
What's your budget?
Both are paid. Pricing won't help you decide here.
What's your use case?
BigTime is a workflow automation tool. Certinia is in finance. Pick the category that matches your needs.
How important are ratings?
BigTime is rated higher: 4.5/5 vs 4.1/5.
Key Takeaways
BigTime
- Higher user rating: 4.5/5 vs 4.1/5
- Larger review base (1,654 reviews)
- Our pick for this comparison
Certinia
- Better fit for finance
The Bottom Line
BigTime is our pick.
Frequently Asked Questions
Is BigTime or Certinia better?
BigTime is rated in our evaluation. Both are paid.
What are BigTime and Certinia used for?
BigTime: AI-powered professional services automation to drive revenue, maximize utilization, and accelerate payments.. Certinia: AI-powered cloud platform for professional services automation, financial management, and customer success..
What does BigTime cost vs Certinia?
BigTime is a paid tool. Certinia is a paid tool. Visit their websites for detailed pricing.