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Birdeye vs Yext: Pricing and Ratings Compared (2026)

Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Birdeye and Yext side by side. This page compares data; it is not a hands-on review.

On the data: On the data below, Birdeye leads on higher user rating. We do not name an overall winner for this pair.

Data comparison compiled by Toolradar, not hand-reviewed Methodology
Data comparison 6,508 user reviews compared Pricing checked Oct 8, 2026

Short on time? Here's the quick answer

Based on published vendor pricing and features and on public review data, here's who should pick what:

Birdeye

Manage reviews, surveys, and customer interactions

Best for you if:

  • • You want to manage reviews, surveys, and customer interactions

Yext

Optimize your brand's online presence and deliver content to any channel for maximum visibility.

Best for you if:

  • • You want a tool that ensures consistent and accurate business information across many platforms
At a glance: Birdeye vs Yext
At a Glance
Birdeye Birdeye
Yext Yext
Starts at
From $299/mo, billed monthly Starter plan
From $16.58/mo, billed yearly Emerging Starter Package plan
Category
Social Media Management SEO Tools
SEO Tools Marketing
Rating
4.7/5 G2 4.7 · Capterra 4.7 4,941 reviews 3.5/5 G2 4.4 · SourceForge 1.8 · Capterra 4.2 1,567 reviews
Free plan
No No
Watch out for
Potential overage fees for messaging limits n/a

Choose Birdeye or Yext?

Birdeye

Choose Birdeye if

  • You want to manage reviews, surveys, and customer interactions
Yext

Choose Yext if

  • You want a tool that ensures consistent and accurate business information across many platforms
  • You want a tool that improves visibility in both traditional and AI-powered search results

In-Depth Analysis

Birdeye Birdeye

Manage reviews, surveys, and customer interactions

Fair value

Birdeye's pricing, starting at $299/month for Starter and escalating to $499/month for Dominate, is on the higher end for small to medium businesses.

Watch out

Potential overage fees for messaging limits

Strengths

  • Pro: Multi-location support
  • Pro: AI automation
  • Pro: 200k+ businesses use it

Weaknesses

  • Con: Enterprise focused

Key features

Review management Surveys Listings Messaging Payments AI marketing

Yext Yext

Optimize your brand's online presence and deliver content to any channel for maximum visibility.

Good value

Yext's pricing, particularly the "Complete Standard Package" at $499 annually ($41.58/month), offers decent value for comprehensive local listing management, especially given its popularity.

Strengths

  • Pro: Ensures consistent and accurate business information across many platforms.
  • Pro: Improves visibility in both traditional and AI-powered search results.
  • Pro: Provides tools for managing customer reviews and social interactions.
  • Pro: Offers detailed analytics to track performance and identify areas for improvement.
  • Pro: Integrates with a wide network of publishers and existing marketing solutions.

Weaknesses

  • Con: No free tier or trial mentioned, suggesting it's a paid enterprise solution.
  • Con: Complexity might require a learning curve for new users.
  • Con: Reliance on third-party publishers means some data control is external.

Key features

Knowledge Graph (CMS for AI-ready data) Listings management across 200+ direct integration partners AI-optimized local pages (JAMstack architecture) Reviews management and response Local social content management and posting Hyper-local competitive insights

Plans and prices: Birdeye vs Yext

Plans and prices of Birdeye and Yext, as read on each vendor's pricing page. Each plan keeps its own billing unit.
Tool Plans and prices Source
Birdeye
  • Starter: $299/mo, billed monthly
  • Growth: $399/mo, billed monthly
  • Dominate: $499/mo, billed monthly
birdeye.com/pricing read Oct 7, 2026
Yext
  • Emerging Starter Package: $16.58/mo, billed yearly
  • Essential Plus Package: $37.42/mo, billed yearly
  • Complete Standard Package: $41.58/mo, billed yearly
  • Premium Advanced Package: $83.25/mo, billed yearly
yext.com/plans read Oct 8, 2026

Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Birdeye pricing and Yext pricing.

Key Takeaways

Birdeye

  • Higher user rating: 4.7/5 vs 3.5/5

Yext

  • Choose Yext if you want to optimize your brand's online presence and deliver content to any channel for maximum visibility

What the data shows

On the data below, Birdeye leads on higher user rating. We do not name an overall winner for this pair.

  • Birdeye has the higher user rating (4.7/5 from 4,941 reviews for Birdeye, 3.5/5 from 1,567 reviews for Yext).
  • Entry prices are not ranked, they are charged on different bases: Birdeye $299/mo, billed monthly; Yext $16.58/mo, billed yearly.

Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate

Frequently Asked Questions

How do Birdeye and Yext compare in 2026?

On the data below, Birdeye leads on higher user rating. We do not name an overall winner for this pair. Birdeye has the higher user rating (4.7/5 from 4,941 reviews for Birdeye, 3.5/5 from 1,567 reviews for Yext). Entry prices are not ranked, they are charged on different bases: Birdeye $299/mo, billed monthly; Yext $16.58/mo, billed yearly.

What are Birdeye and Yext used for?

Birdeye: Manage reviews, surveys, and customer interactions. Yext: Optimize your brand's online presence and deliver content to any channel for maximum visibility.

What does Birdeye cost vs Yext?

Birdeye's cheapest paid plan is Starter at $299/mo, billed monthly. Yext's cheapest paid plan is Emerging Starter Package at $16.58/mo, billed yearly. Prices read on the vendors' pricing pages, latest check Oct 8, 2026.

What's the main difference between Birdeye and Yext?

Birdeye's main strength: multi-location support. Yext's main strength: ensures consistent and accurate business information across many platforms.

Spotted an outdated price or a wrong fact? Suggest a correction: we check it against the vendor's own page. Work for one of these vendors? Claim your listing to update it yourself.

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