Bookboost CRM vs Infor HMS: Which is Better in 2026?
Choosing between Bookboost CRM and Infor HMS comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
Bottom line: Bookboost CRM is our overall pick for CRM workflows. Pick Infor HMS if you need travel & hospitality.
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Bookboost CRM
Elevate guest experiences and streamline operations with a hospitality-focused CRM.
Best for you if:
- • You need CRM features specifically
- • Hospitality-specific CRM for enhanced guest communication.
- • Unifies guest data and communications across multiple channels.
Infor HMS
Cloud-based hospitality software to unify operations, personalize guest experiences, and optimize revenue.
Best for you if:
- • You need travel & hospitality features specifically
- • Unifies hospitality operations across multiple properties in the cloud.
- • Leverages AI and data analytics for personalized guest experiences and revenue optimization.
| At a Glance |  Bookboost CRM |  Infor HMS |
|---|---|---|
Starts at | $1/moAdd-ons | Custom |
Best For | CRM | Travel & Hospitality |
Rating | - | 4.4/5 |
Choose Bookboost CRM or Infor HMS?
Choose Bookboost CRM if
Elevate guest experiences and streamline operations with a hospitality-focused CRM.
- Specifically tailored for the unique needs of the hospitality industry.
- Consolidates all guest communication into a single platform, reducing manual effort.
- Automates guest interactions and marketing, saving staff time.
- Your work is CRM-shaped, not travel & hospitality-shaped
Choose Infor HMS if
Cloud-based hospitality software to unify operations, personalize guest experiences, and optimize revenue.
- Unifies operations across diverse hospitality segments, eliminating data silos.
- Utilizes AI and automation to optimize pricing and maximize revenue.
- Enhances guest experience through hyper-personalization and mobile-first features.
- Your work is travel & hospitality-shaped, not CRM-shaped
| Feature | Bookboost CRM | Infor HMS |
|---|---|---|
| Pricing Model | Paid | Paid |
| User Rating | No ratings yet | ★4.4/5 8 reviews |
| Categories | CRMHotel Management | Travel & HospitalityHotel Management |
In-Depth Analysis
Bookboost CRM
Elevate guest experiences and streamline operations with a hospitality-focused CRM.
Strengths
- +Specifically tailored for the unique needs of the hospitality industry.
- +Consolidates all guest communication into a single platform, reducing manual effort.
- +Automates guest interactions and marketing, saving staff time.
- +Provides a unified view of guest data for better personalization and decision-making.
- +Enhances guest experience through a dedicated web app for self-service.
Weaknesses
- -No free tier is mentioned, indicating it's a paid solution.
- -Specific integration details with existing Property Management Systems (PMS) are not explicitly detailed.
- -The learning curve for designing complex guest journeys and automation might require initial training.
Key features
Infor HMS
Cloud-based hospitality software to unify operations, personalize guest experiences, and optimize revenue.
Strengths
- +Unifies operations across diverse hospitality segments, eliminating data silos.
- +Utilizes AI and automation to optimize pricing and maximize revenue.
- +Enhances guest experience through hyper-personalization and mobile-first features.
- +Provides scalability and access to the latest technology via a cloud-based platform.
- +Empowers staff with intuitive mobile tools for improved efficiency.
Weaknesses
- -Specific pricing details are not publicly available.
- -Requires integration with existing systems, which may have implementation complexities.
- -The breadth of features might be overwhelming for smaller, simpler hospitality operations.
Key features
Pricing: Bookboost CRM vs Infor HMS
| Plan | Bookboost CRM | Infor HMS |
|---|---|---|
| Tier 1 | €4/Unit/mth Unified Inbox | N/A |
| Tier 2 | €3/Unit/mth CRM Starter | N/A |
| Tier 3 | €6/Unit/mth CRM Expert | N/A |
| Tier 4 | €3,6/Unit/mth Unified Inbox (Yearly) | N/A |
| Tier 5 | €2,7/Unit/mth CRM Starter (Yearly) | N/A |
| Tier 6 | €5,4/Unit/mth CRM Expert (Yearly) | N/A |
| Tier 7 | €1 per unit/month Add-ons | N/A |
Pricing verified from each vendor's public pricing page. Compare in detail on Bookboost CRM pricing and Infor HMS pricing.
Who Should Use What?
On a budget?
Both are paid. Compare plans on their websites.
Go with: Bookboost CRM
Want the highest-rated option?
Infor HMS is rated 4.4/5. Bookboost CRM has no ratings yet.
Go with: Infor HMS
Value user reviews?
Bookboost CRM: no ratings yet. Infor HMS: 8 reviews (4.4/5).
Go with: Infor HMS
3 Questions to Help You Decide
What's your budget?
Both are paid. Pricing won't help you decide here.
What's your use case?
Bookboost CRM is a CRM tool. Infor HMS is in travel & hospitality. Pick the category that matches your needs.
How important are ratings?
Infor HMS is rated 4.4/5; Bookboost CRM has no ratings yet.
Key Takeaways
Bookboost CRM
- Our pick for this comparison
Infor HMS
- Better fit for travel & hospitality
The Bottom Line
Bookboost CRM is our pick.
Frequently Asked Questions
Is Bookboost CRM or Infor HMS better?
Bookboost CRM is rated in our evaluation. Both are paid.
What are Bookboost CRM and Infor HMS used for?
Bookboost CRM: Elevate guest experiences and streamline operations with a hospitality-focused CRM.. Infor HMS: Cloud-based hospitality software to unify operations, personalize guest experiences, and optimize revenue..
What does Bookboost CRM cost vs Infor HMS?
Bookboost CRM is a paid tool. Infor HMS is a paid tool. Visit their websites for detailed pricing.