Brand24 vs Reputation.com: Which Should You Choose in 2026?
Choosing between Brand24 and Reputation.com comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Brand24
Social media monitoring
Best for you if:
- • You want the higher-rated option (8.9/10 vs 0.0/10)
- • AI social listening tool monitoring 25 million sources in real-time for brand mentions
- • Sentiment analysis, influencer scoring, and competitor tracking across social media, news, and podcasts
Reputation.com
AI-powered platform to manage, monitor, and improve your brand's online reputation and customer experience.
Best for you if:
- • AI-native platform for comprehensive online reputation management.
- • Unifies reviews, local SEO, social media, and customer feedback.
| At a Glance |  Brand24 | |
|---|---|---|
Price | Paid | Paid |
Best For | Brand Monitoring | Brand Monitoring |
Rating | 89/100 | —/100 |
| Feature | Brand24 | Reputation.com |
|---|---|---|
| Pricing Model | Paid | Paid |
| Editorial Score | 89 | — |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 0 |
| Categories | Brand MonitoringSocial Media Management | Brand MonitoringReviews & UGC |
Understanding the Differences
Both Brand24 and Reputation.com solve similar problems, but they approach them differently.Brand24 positions itself as "social media monitoring" while Reputation.comfocuses on "ai-powered platform to manage, monitor, and improve your brand's online reputation and customer experience.". These differences matter depending on what you're trying to accomplish.
When to Choose Brand24
Brand24 makes sense if you're looking for a comprehensive paid solution. With a score of 89/100, it's our top pick in this comparison.
When to Choose Reputation.com
Reputation.com is worth considering if you need a professional-grade tool.
Who Should Use What?
Bootstrapped or small team?
Neither is free, but both have their value. Test them both and see which clicks.
We'd pick: Reputation.com
Growing fast?
Your team doubled last quarter and you need tools that won't break when you add 50 more people. Brand24 handles scale better in our testing.
We'd pick: Brand24
Enterprise with complex needs?
You need SSO, compliance certifications, and a support team that picks up the phone. Brand24 is built for organizations like yours.
We'd pick: Brand24
Still not sure? Answer these 3 questions
How much can you spend?
Both are paid tools. If money isn't the issue, go with Brand24—it scored higher.
Do you care what other users think?
Both have similar review counts. Read a few before you commit.
Expert opinion or crowd wisdom?
Our team rated Brand24 higher (89/100). But the community has upvoted Reputation.com more (0 votes). Pick your source of truth.
Key Takeaways
What Brand24 Does Better
- Higher overall score (89/100)
- Our recommendation for most use cases
Consider Reputation.com If
- Its specific features better match your workflow
- You prefer its interface or design approach
The Bottom Line
If we had to pick one, we'd go with Brand24 (89/100). But the honest answer is that "better" depends on your situation. Brand24 scores higher in our analysis, but Reputation.com might be the right choice if its specific strengths align with what you need most. Take advantage of free trials to test both before committing.
Frequently Asked Questions
Is Brand24 or Reputation.com better?
Based on our analysis, Brand24 scores higher with 89/100. Brand24 ispaid while Reputation.com is paid. The best choice depends on your specific needs and budget. We recommend testing both with free trials if available.
Can I switch from Brand24 to Reputation.com easily?
Migration difficulty varies. Check if both tools support data export/import in compatible formats. Some tools offer migration assistance or have integration partners who can help with the transition.
Do Brand24 and Reputation.com offer free trials?
Most software in this category offers free trials or free tiers. Brand24 is paid with potential trial.Reputation.com is paid with potential trial. Visit their websites for current trial offers.