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Reviews onG2Capterra
583 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

Good social listening

Biggest con

Data limits

TL;DR - Brand24

  • AI social listening tool monitoring 25 million sources in real-time for brand mentions
  • Sentiment analysis, influencer scoring, and competitor tracking across social media, news, and podcasts
  • Instant alerts with AI Insights that automatically summarize and interpret mention data
Pricing: Paid only
Best for: Enterprises & pros
4.6/5 across review platforms

What is Brand24?

Editorial review
Brand24 is an AI-powered social listening and media monitoring tool that tracks brand mentions across social media, news, blogs, forums, podcasts, and reviews. The platform helps businesses understand what people are saying about their brand online in real-time. The platform monitors Facebook, Instagram, Twitter/X, Reddit, YouTube, TikTok (on higher plans), news sites, and blogs. AI-powered sentiment analysis categorizes mentions as positive, negative, or neutral. Advanced features include topic analysis, influencer identification, and competitive benchmarking. Brand24 provides analytics dashboards, customizable reports, and alerts for mention spikes or sentiment changes. Note that Brand24 focuses exclusively on social listening-it does not include publishing, scheduling, or community management features.

Available on: Web

Pros & Cons

Pros

  • Good social listening
  • Sentiment analysis
  • Influencer tracking
  • Fair pricing
  • Good reporting

Cons

  • Data limits
  • Accuracy varies
  • Learning curve
  • Limited historical data
  • Some features basic

Ratings Across the Web

4.6(583 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

Social monitoringBrand mentionsSentiment analysisInfluencer identificationCompetitive analysisReport generation

Pricing Plans

Free Trial

Pricing checked Jul 9, 2026

Individual

$149/month

  • 3 keywords
  • 2K mentions/month
  • 1 user
  • 12-hour updates
  • AI Sentiment Analysis

Team

$249/month

  • 7 keywords
  • 10K mentions/month
  • Unlimited users
  • Hourly updates
  • Priority support

Pro

$299/month

  • 12 keywords
  • 40K mentions/month
  • Real-time updates
  • AI Events Detection
  • AI Brand Assistant
  • Lightning Search

Business

$499/month

  • 25 keywords
  • 100K mentions/month
  • Client success lead
  • AI Insights (5 projects)
  • Unlimited AI Topics
  • Advanced reports

Enterprise

$1,499/month

  • Custom keywords
  • Custom mentions
  • Dedicated consulting
  • All AI features unlimited

How Brand24's pricing compares

At $149/mo, Brand24 is mid-range of its 2 direct competitors ($49 to $199/mo across the set).

Brand24
$149

Entry paid plan, monthly. Pricing checked Jul 9, 2026.

Reviews

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4.6/5

Across 583 verified user reviews on G2, Capterra

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Brand24 FAQ

How does Brand24 help businesses understand online conversations?

Brand24 is an AI-powered social listening and media monitoring tool that tracks brand mentions across various online sources. It helps businesses understand what people are saying about their brand in real-time by monitoring social media, news, blogs, forums, podcasts, and reviews.

Which social media platforms does Brand24 monitor?

Brand24 monitors several key social media platforms including Facebook, Instagram, Twitter/X, Reddit, and YouTube. TikTok monitoring is also available on higher-tier plans, alongside news sites and blogs.

What kind of user or team benefits most from Brand24?

Marketing teams, analytics professionals, and those focused on brand monitoring or competitive intelligence can benefit significantly from Brand24. Its features are designed to support strategies related to understanding public perception and market trends.

How does Brand24 compare to a tool like Mention?

Brand24, similar to Mention, offers strong social listening capabilities and sentiment analysis. However, Brand24 focuses exclusively on monitoring and analytics, whereas some competitors might offer broader features like publishing or community management.

What are the main limitations of using Brand24?

Brand24 has some limitations, including data limits and varying accuracy in its analyses. Users may also experience a learning curve, and the platform provides limited historical data, with some features being basic.

Does Brand24 include a free tier?

Brand24 is a paid product and does not include a permanently free tier. Its pricing model is structured for paid subscriptions to access its social listening and media monitoring features.

Can Brand24 identify key influencers related to a brand?

Yes, Brand24 includes advanced features for influencer identification. This allows users to pinpoint influential voices discussing their brand or industry online.

Source: brand24.com

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