CallMiner vs Speechmatics: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for CallMiner and Speechmatics side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, Speechmatics leads on a free plan. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
CallMiner
Analyze 100% of customer conversations for CX, compliance, and performance
Best for you if:
- • You want conversation analytics
Speechmatics
AI speech technology powering voice AI agents, real-time transcription, and text-to-speech across 55+ languages.
Best for you if:
- • You want a free tier before you commit
| At a Glance | CallMiner | Speechmatics |
|---|---|---|
Starts at | From $89/user/mo, billed monthly Quality Teams plan | Free plan |
Category | Analytics Customer Support | Transcription AI Voice |
Rating | 4.5/5 G2 4.5 230 reviews | 4.6/5 G2 4.7 · Trustpilot 3.7 71 reviews |
Free plan | No | Yes |
Watch out for | Potential minimums for Enterprise seats/hours | Specific language support for TTS is limited to English in Free/Pro. |
Choose CallMiner or Speechmatics?
Choose CallMiner if
- You want conversation analytics
- You want good for contact centers
- You work in analytics, not transcription
Choose Speechmatics if
- You want a free tier before you commit
- You want high accuracy and low latency for real-time applications
- You want extensive language coverage (55+ languages) for global reach
- You work in transcription, not analytics
In-Depth Analysis
CallMiner
Analyze 100% of customer conversations for CX, compliance, and performance
CallMiner's pricing for the 'Quality Teams' tier at $89/user/month is fair for basic speech analytics, though it lacks call recording.
Watch out
Potential minimums for Enterprise seats/hours
Strengths
- Pro: Conversation analytics
- Pro: Good for contact centers
- Pro: AI features
- Pro: Active development
- Pro: Enterprise ready
Weaknesses
- Con: Very expensive
- Con: Enterprise focus
- Con: Complex implementation
- Con: Learning curve
- Con: Support varies
Key features
Speechmatics
AI speech technology powering voice AI agents, real-time transcription, and text-to-speech across 55+ languages.
Speechmatics offers a generous Free tier with 480 minutes of Speech-to-Text and 1 million characters of Text-to-Speech, making it very accessible for developers and small projects.
Watch out
Specific language support for TTS is limited to English in Free/Pro.
Strengths
- Pro: High accuracy and low latency for real-time applications.
- Pro: Extensive language coverage (55+ languages) for global reach.
- Pro: Robust enterprise-level security and compliance (ISO 27001, GDPR, HIPAA, SOC 2 Type II).
- Pro: Flexible deployment options (on-device, on-prem, cloud) for data privacy.
- Pro: Specialized models like the Medical Model for specific industries.
Weaknesses
- Con: Advanced customization and dedicated support are primarily available at the Enterprise tier.
- Con: Text-to-Speech currently supports English, with more languages coming soon.
Key features
Plans and prices: CallMiner vs Speechmatics
| Tool | Plans and prices | Source |
|---|---|---|
| CallMiner |
| callminer.com/pricing read Oct 7, 2026 |
| Speechmatics |
| speechmatics.com/pricing read Nov 1, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on CallMiner pricing and Speechmatics pricing.
Key Takeaways
CallMiner
- Choose if you want analyze 100% of customer conversations for CX, compliance, and performance
Speechmatics
- Has a free plan
What the data shows
On the data below, Speechmatics leads on a free plan. We do not name an overall winner for this pair.
- User ratings are within 0.2 points (4.5/5 from 230 reviews for CallMiner, 4.6/5 from 71 reviews for Speechmatics).
- CallMiner starts at $89/user/mo, billed monthly; Speechmatics has no public paid plan price on file.
- Only Speechmatics has a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do CallMiner and Speechmatics compare in 2026?
On the data below, Speechmatics leads on a free plan. We do not name an overall winner for this pair. User ratings are within 0.2 points (4.5/5 from 230 reviews for CallMiner, 4.6/5 from 71 reviews for Speechmatics). CallMiner starts at $89/user/mo, billed monthly; Speechmatics has no public paid plan price on file. Only Speechmatics has a free plan.
What are CallMiner and Speechmatics used for?
CallMiner: Analyze 100% of customer conversations for CX, compliance, and performance. Speechmatics: AI speech technology powering voice AI agents, real-time transcription, and text-to-speech across 55+ languages.
What does CallMiner cost vs Speechmatics?
CallMiner's cheapest paid plan is Quality Teams at $89/user/mo, billed monthly. Speechmatics has no public paid-plan price on file. Prices read on the vendors' pricing pages, latest check Nov 1, 2026.
What's the main difference between CallMiner and Speechmatics?
CallMiner's main strength: conversation analytics. Speechmatics's main strength: high accuracy and low latency for real-time applications.