CallMiner starts at $89/user/month on the Quality Teams plan.
Verified Sep 2026 from the official pricing page.
Is CallMiner worth the price?
CallMiner's pricing for the 'Quality Teams' tier at $89/user/month is fair for basic speech analytics, though it lacks call recording.
The Enterprise tiers, requiring 'Contact sales', suggest higher costs but offer comprehensive features. This structure is best for businesses needing scalable conversation analytics, from small teams to large enterprises.
Pricing Plans
Quality Teams
$89/monthly
- Per user pricing
- Speech analytics
- Without call recording
- Basic analytics
- Quality management
Enterprise - Hours
Contact sales
- Per hours analyzed pricing
- Voice and text interactions
- Custom volume pricing
- Advanced analytics
- Full platform access
Enterprise - Seats
Contact sales
- Per agent seat pricing
- Three tier model
- Full feature access
- Custom integrations
- Dedicated support
Hidden Costs & Gotchas
Potential minimums for Enterprise seats/hours
How CallMiner compares
1 of 5 direct competitors offers a free plan.
| Tool | Starting price | Free plan |
|---|---|---|
| CallMiner | $89/user/month | No |
| Gong | $113.33/month, billing unit not specified | No |
| Observe.ai | Contact sales | No |
| Google Cloud Contact Center AI | No public price | No |
| KrispCall | $12/user/month | No |
| Sayble | $24.99/month, billing unit not specified | Yes |
CallMiner Pricing FAQ
How much does CallMiner cost?
CallMiner starts at $89/user/month on the Quality Teams plan.
Does CallMiner have a free plan?
CallMiner does not offer a permanent free plan. Paid plans are required from day one.
What are alternatives to CallMiner?
Alternatives to CallMiner include Gong, Observe.ai, Google Cloud Contact Center AI, KrispCall. Gong starts at $113.33/month, billing unit not specified; KrispCall starts at $12/user/month; Sayble starts at $24.99/month, billing unit not specified.
How much does CallMiner cost for a team of 10?
For 10 users on the Quality Teams plan, CallMiner is $890/month, or $10,680/year, at the published per-user rate.
CallMiner alternatives
Direct competitors. Starting prices match the table above.
Sources
- Official CallMiner pricing: callminer.com/pricing (verified Sep 2026)
- Cite this data: Toolradar, CallMiner pricing verified Sep 2026, toolradar.com/tools/callminer/pricing
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