Chatbase vs hiy.ai: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Chatbase and hiy.ai side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, Chatbase leads on lower entry price. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Chatbase
Build custom AI chatbots trained on your data
Best for you if:
- • You want easy to set up with no coding required
hiy.ai
Answers from your site, takes enabled actions, and hands off to your team
Best for you if:
- • Customer support teams that want an AI agent to answer website questions from their docs and hand off gaps
| At a Glance | Chatbase | hiy.ai |
|---|---|---|
Starts at | Free plan, paid from $19/mo, billed monthly Hobby plan | Free plan, paid from $40/mo, billed monthly Starter plan |
Category | Customer Support AI Assistants | Customer Support Chatbots |
Rating | 4.8/5 G2 4.8 42 reviews | n/a |
Free plan | Yes | Yes |
Watch out for | Advanced analytics may be a premium add-on | n/a |
Choose Chatbase or hiy.ai?
Choose Chatbase if
- You want easy to set up with no coding required
- You want supports multiple data sources
- Budget matters ($19/mo, billed monthly vs $40/mo, billed monthly)
Choose hiy.ai if
- Customer support teams that want an AI agent to answer website questions from their docs and hand off gaps
- You want answers from your site, takes enabled actions, and hands off to your team
In-Depth Analysis
Chatbase
Build custom AI chatbots trained on your data
Chatbase's pricing is quite fair, offering a generous Free tier and a well-priced Hobby tier at $19/month for individuals.
Watch out
Advanced analytics may be a premium add-on
Strengths
- Pro: Easy to set up with no coding required
- Pro: Supports multiple data sources
- Pro: Customizable appearance and behavior
- Pro: Good analytics and insights
Weaknesses
- Con: Pricing can get expensive at scale
- Con: Limited customization on lower tiers
- Con: Response quality depends on training data
- Con: Some integration limitations
Key features
hiy.ai
Answers from your site, takes enabled actions, and hands off to your team
The Starter tier at $40/month for 2,000 visitor messages and 500,000 training words is fairly priced for small to medium businesses needing a transparent AI support agent.
Key features
Plans and prices: Chatbase vs hiy.ai
| Tool | Plans and prices | Source |
|---|---|---|
| Chatbase |
| chatbase.co/pricing read Oct 20, 2026 |
| hiy.ai |
| hiy.ai/pricing |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Chatbase pricing and hiy.ai pricing.
Key Takeaways
Chatbase
- Lower entry price: $19/mo, billed monthly vs $40/mo, billed monthly
hiy.ai
- Choose if you want answers from your site, takes enabled actions, and hands off to your team
What the data shows
On the data below, Chatbase leads on lower entry price. We do not name an overall winner for this pair.
- Only Chatbase has a published user rating (4.8/5 from 42 reviews); hiy.ai has none we can show.
- Chatbase has the lower entry price: $19/mo, billed monthly (Hobby) against $40/mo, billed monthly (Starter) for hiy.ai.
- Both have a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Chatbase and hiy.ai compare in 2026?
On the data below, Chatbase leads on lower entry price. We do not name an overall winner for this pair. Only Chatbase has a published user rating (4.8/5 from 42 reviews); hiy.ai has none we can show. Chatbase has the lower entry price: $19/mo, billed monthly (Hobby) against $40/mo, billed monthly (Starter) for hiy.ai. Both have a free plan.
What are Chatbase and hiy.ai used for?
Chatbase: Build custom AI chatbots trained on your data. hiy.ai: Answers from your site, takes enabled actions, and hands off to your team.
What does Chatbase cost vs hiy.ai?
Chatbase's cheapest paid plan is Hobby at $19/mo, billed monthly; it also has a free plan. hiy.ai's cheapest paid plan is Starter at $40/mo, billed monthly; it also has a free plan. Prices read on the vendors' pricing pages, latest check Oct 20, 2026.
What's the main difference between Chatbase and hiy.ai?
Chatbase's main strength: easy to set up with no coding required. hiy.ai focuses on answers from your site, takes enabled actions, and hands off to your team.