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ChatInbox vs Shortwave: Pricing and Ratings Compared (2026)

Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for ChatInbox and Shortwave side by side. This page compares data; it is not a hands-on review.

On the data: On the data below the two are close or not directly comparable, so we do not name a winner for this pair.

Data comparison compiled by Toolradar, not hand-reviewed Methodology
Data comparison 68 user reviews compared

Short on time? Here's the quick answer

Based on published vendor pricing and features and on public review data, here's who should pick what:

ChatInbox

Turn email into people-first conversations with private, on-device AI

Best for you if:

  • • You want strong privacy protection with direct connection to email providers and on-device AI processing

Shortwave

Automate your email with AI for enhanced productivity and inbox management.

Best for you if:

  • • You want AI email client
At a glance: ChatInbox vs Shortwave
At a Glance
ChatInbox ChatInbox
Shortwave Shortwave
Starts at
Free plan, paid from $2.50/mo, billed yearly Yearly plan
Free plan, paid from $7/mo, billed monthly Personal plan
Category
Email Clients
Productivity Communication
Rating
n/a 4.4/5 G2 4.4 68 reviews
Free plan
Yes Yes

Choose ChatInbox or Shortwave?

ChatInbox

Choose ChatInbox if

  • You want strong privacy protection with direct connection to email providers and on-device AI processing
  • You want innovative people-first organization that reduces inbox clutter by separating personal conversations from bulk mail
  • You work in email clients, not productivity
Shortwave

Choose Shortwave if

  • You want AI email client
  • You want good for productivity
  • You work in productivity, not email clients

In-Depth Analysis

ChatInbox ChatInbox

Turn email into people-first conversations with private, on-device AI

Good value

The pricing is generous for what it offers, with a robust free tier and a Yearly plan at $2.50/month that undercuts most premium email tools.

Strengths

  • Pro: Strong privacy protection with direct connection to email providers and on-device AI processing.
  • Pro: Innovative people-first organization that reduces inbox clutter by separating personal conversations from bulk mail.
  • Pro: Cross-platform support across iPhone, iPad, and Mac with a single purchase.

Weaknesses

  • Con: On-device AI features require Apple Intelligence, limiting functionality on older devices.
  • Con: Free tier is limited to one email account, with advanced features requiring a subscription.

Key features

People-first organization with automatic separation of personal conversations from newsletters and receipts. On-device AI for writing emails by voice or text, answering questions, catching up on conversations, and translating emails. Triage tool that sorts today's mail into a plan with one-tap apply and undo. Snooze and follow-up features to manage email timing. Search across emails and attachments, including words inside PDFs. Privacy-focused design with no mail routing through ChatInbox servers and automatic removal of tracking pixels.

Shortwave Shortwave

Automate your email with AI for enhanced productivity and inbox management.

Good value

Shortwave's pricing is fair, offering a generous Free tier for basic use and a well-priced Personal tier at $7/month for individual AI features.

Strengths

  • Pro: AI email client
  • Pro: Good for productivity
  • Pro: Gmail integration
  • Pro: Active development
  • Pro: Good features

Weaknesses

  • Con: Gmail only
  • Con: Expensive premium
  • Con: Learning curve
  • Con: Feature gaps
  • Con: Better alternatives exist

Key features

AI email client Smart inbox AI summaries Search functionality Labels and filters Team features

Plans and prices: ChatInbox vs Shortwave

Plans and prices of ChatInbox and Shortwave, as read on each vendor's pricing page. Each plan keeps its own billing unit.
Tool Plans and prices Source
ChatInbox
  • Basic: Free
  • Monthly: $4.99/mo, billed monthly
  • Yearly: $2.50/mo, billed yearly
  • Lifetime: Usage-based, one-time or minimum-commitment pricing
chatinbox.app
Shortwave
  • Free: Free
  • Personal: $7/mo, billed monthly
  • Pro: $14/mo, billed monthly
  • Business: $24/user/mo, billed monthly
shortwave.com/pricing

Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on ChatInbox pricing and Shortwave pricing.

Key Takeaways

ChatInbox

  • Choose if you want turn email into people-first conversations with private, on-device AI

Shortwave

  • Choose if you want automate your email with AI for enhanced productivity and inbox management

What the data shows

On the data below the two are close or not directly comparable, so we do not name a winner for this pair.

  • Only Shortwave has a published user rating (4.4/5 from 68 reviews); ChatInbox has none we can show.
  • Entry prices are not ranked, they are charged on different bases: ChatInbox $2.50/mo, billed yearly; Shortwave $7/mo, billed monthly.
  • Both have a free plan.

Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate

Frequently Asked Questions

How do ChatInbox and Shortwave compare in 2026?

On the data below the two are close or not directly comparable, so we do not name a winner for this pair. Only Shortwave has a published user rating (4.4/5 from 68 reviews); ChatInbox has none we can show. Entry prices are not ranked, they are charged on different bases: ChatInbox $2.50/mo, billed yearly; Shortwave $7/mo, billed monthly. Both have a free plan.

What are ChatInbox and Shortwave used for?

ChatInbox: Turn email into people-first conversations with private, on-device AI. Shortwave: Automate your email with AI for enhanced productivity and inbox management.

What does ChatInbox cost vs Shortwave?

ChatInbox's cheapest paid plan is Yearly at $2.50/mo, billed yearly; it also has a free plan. Shortwave's cheapest paid plan is Personal at $7/mo, billed monthly; it also has a free plan.

What's the main difference between ChatInbox and Shortwave?

ChatInbox's main strength: strong privacy protection with direct connection to email providers and on-device AI processing. Shortwave's main strength: AI email client.

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