Cincom CPQ vs Scratchpad: Which is Better in 2026?
Choosing between Cincom CPQ and Scratchpad comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
Bottom line: Scratchpad is our overall pick for sales workflows. Pick Cincom CPQ if you need its specific feature set.
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Cincom CPQ
Effortlessly configure, price, and quote complex products to accelerate sales cycles.
Best for you if:
- • Automates complex product configuration and pricing for accurate quotes.
- • Reduces quote generation time and streamlines the sales process.
Scratchpad
The AI workspace for sales that removes admin work and boosts productivity.
Best for you if:
- • You want to try before committing
- • You value community feedback (1 reviews)
- • AI-powered workspace for sales teams.
- • Automates CRM updates and reduces admin work.
| At a Glance |  Cincom CPQ |  Scratchpad |
|---|---|---|
Starts at | Custom | FreeFree tier available |
Best For | Sales | Sales |
Rating | 4.1/5 | 4.4/5 |
Choose Cincom CPQ or Scratchpad?
Choose Cincom CPQ if
Effortlessly configure, price, and quote complex products to accelerate sales cycles.
- Significantly reduces quote times and improves accuracy for complex products.
- Empowers sales teams with guided selling and automated processes.
- Ensures pricing consistency and compliance across various channels and regions.
Choose Scratchpad if
The AI workspace for sales that removes admin work and boosts productivity.
- Significantly reduces sales admin time (e.g., 455 hours/month saved for one team).
- Improves CRM data accuracy and completeness, leading to better forecasting.
- Increases seller adoption of Salesforce due to a more user-friendly interface.
- You want a free tier before you commit
| Feature | Cincom CPQ | Scratchpad |
|---|---|---|
| Pricing Model | Paid | Freemium |
| User Rating | ★4.1/5 25 reviews | ★4.4/5 1,652 reviews |
| Categories | SalesWorkflow Automation | SalesProductivity |
In-Depth Analysis
Cincom CPQ
Effortlessly configure, price, and quote complex products to accelerate sales cycles.
Strengths
- +Significantly reduces quote times and improves accuracy for complex products.
- +Empowers sales teams with guided selling and automated processes.
- +Ensures pricing consistency and compliance across various channels and regions.
- +Offers high flexibility and scalability to meet evolving business demands.
- +Supports diverse industries with specialized configuration needs.
Weaknesses
- -Specific pricing details are not publicly available, requiring direct consultation.
- -Requires integration with existing systems, which may involve implementation effort.
Key features
Scratchpad
The AI workspace for sales that removes admin work and boosts productivity.
Strengths
- +Significantly reduces sales admin time (e.g., 455 hours/month saved for one team).
- +Improves CRM data accuracy and completeness, leading to better forecasting.
- +Increases seller adoption of Salesforce due to a more user-friendly interface.
- +Provides real-time connection to Salesforce, ensuring data is always up-to-date.
- +Offers AI agents that listen to calls and map updates directly to Salesforce fields.
Weaknesses
- -Specific credit usage for AI features might require monitoring for higher usage teams.
- -Enterprise features like unlimited AI credits and white-glove services are only available on custom plans.
Key features
Pricing: Cincom CPQ vs Scratchpad
| Plan | Cincom CPQ | Scratchpad |
|---|---|---|
| Tier 1 | Contact us Custom | Free Free |
| Tier 2 | N/A | $19 user / mo. (billed yearly) Solo |
| Tier 3 | N/A | $49 user / mo. (billed yearly) Team |
| Tier 4 | N/A | Custom Enterprise |
Pricing verified from each vendor's public pricing page. Compare in detail on Cincom CPQ pricing and Scratchpad pricing.
Who Should Use What?
On a budget?
Scratchpad has a free tier. Cincom CPQ is paid only.
Go with: Scratchpad
Want the highest-rated option?
Cincom CPQ: 4.1/5 (25 reviews). Scratchpad: 4.4/5 (1,652 reviews).
Go with: Scratchpad
Value user reviews?
Cincom CPQ: 25 reviews (4.1/5). Scratchpad: 1,652 reviews (4.4/5).
Go with: Scratchpad
3 Questions to Help You Decide
What's your budget?
Cincom CPQ is paid. Scratchpad is freemium. Scratchpad lets you start free.
What's your use case?
Both are sales tools. Compare their specific features to decide.
How important are ratings?
Scratchpad is rated higher: 4.4/5 vs 4.1/5.
Key Takeaways
Scratchpad
- Higher user rating: 4.4/5 vs 4.1/5
- Larger review base (1,652 reviews)
- Free tier available
- Our pick for this comparison
Cincom CPQ
- Choose if you want effortlessly configure, price, and quote complex products to accelerate sales cycles
The Bottom Line
Scratchpad (5.0/5) is our pick.
What Users Say
Scratchpad Reviews
Scratchpad review
Helps capture and organize notes. It also does accurate summaries that are handy while on the go.
Frequently Asked Questions
Is Cincom CPQ or Scratchpad better?
Scratchpad is rated 5.0/5 in our evaluation. Cincom CPQ is paid and Scratchpad is freemium.
What are Cincom CPQ and Scratchpad used for?
Cincom CPQ: Effortlessly configure, price, and quote complex products to accelerate sales cycles.. Scratchpad: The AI workspace for sales that removes admin work and boosts productivity..
What does Cincom CPQ cost vs Scratchpad?
Cincom CPQ is a paid tool. Scratchpad is freemium (free tier + paid plans). Visit their websites for detailed pricing.