Taurai Jonathan Chivunga

Scratchpad
Claim this toolThe AI workspace for sales that removes admin work and boosts productivity.
Visit WebsiteThe Bottom Line
Entry price
Free plan available, paid tiers above
Biggest pro
Significantly reduces sales admin time (e.g., 455 hours/month saved for one team).
Biggest con
Specific credit usage for AI features might require monitoring for higher usage teams.
TL;DR - Scratchpad
- AI-powered workspace for sales teams.
- Automates CRM updates and reduces admin work.
- Improves Salesforce data quality and sales productivity.
Top Pros
- Helps capture and organize notes.
Top Cons
- It's integration ecosystem could be improved.
What is Scratchpad?
Available on: Web, macOS
Pros & Cons
Pros
- Significantly reduces sales admin time (e.g., 455 hours/month saved for one team).
- Improves CRM data accuracy and completeness, leading to better forecasting.
- Increases seller adoption of Salesforce due to a more user-friendly interface.
- Provides real-time connection to Salesforce, ensuring data is always up-to-date.
- Offers AI agents that listen to calls and map updates directly to Salesforce fields.
Cons
- Specific credit usage for AI features might require monitoring for higher usage teams.
- Enterprise features like unlimited AI credits and white-glove services are only available on custom plans.
Ratings Across the Web
Ratings aggregated from independent review platforms. Learn more
Key Features
Pricing Plans
Pricing checked Jul 9, 2026
Free
Free
Everything in all plans, plus:
- Interface & Workspace (Limit of 3 views)
- Call Recorder and Notetaker 10 hours / month
- 100 AI credits per user / month
- Integrations (Zoom, Gong, Meet, Teams, Gmail, Outlook)
Solo
$19 user / mo. (billed yearly)
Everything in all plans, plus:
- Interface & Workspace
- Call Recorder & Notetaker
- Prompt Insights
- Hygiene Monitor
- Integrations Zoom, Meet, Slack, Gmail, and Outlook.
- AI Credits 4,800 credits / user / year (400 credits / user / month)
Team
$49 user / mo. (billed yearly)
Everything in all plans, plus:
- Interface & Workspace
- Call Recorder & Notetaker
- Prompt Insights
- Hygiene Monitor
- Advanced Controls Workspace user permissions for building and deploying AI and agents.
- Integrations Zoom, Meet, Slack, Gmail, and Outlook. Works with Gong on Team and Enterprise.
- AI Credits 9,600 credits / user / year (800 credits / user / month)
- Services White-glove services for Agent design, setup, and performance tuning.
Enterprise
Custom
Everything in all plans, plus:
- Interface & Workspace
- Call Recorder & Notetaker
- Prompt Insights
- Hygiene Monitor
- Advanced Controls Workspace user permissions for building and deploying AI and agents.
- Integrations Zoom, Meet, Slack, Gmail, and Outlook. Works with Gong on Team and Enterprise.
- AI Credits Unlimited credits
- Services White-glove services for Agent design, setup, and performance tuning.
Included in all plans
- AI Field Updates
- Custom Prompts
- Deal & Account Agent
Is Scratchpad worth the price?
Scratchpad's pricing is fair, offering a generous Free tier with 10 hours of call recording and 100 AI credits.
The jump to Solo at $19/user/month (billed yearly) provides significantly more AI credits, making it a good value for individual sales professionals. The Team tier at $49/user/month (billed yearly) is a bit steep for the added features, primarily advanced controls and more AI credits, but the Enterprise tier with unlimited AI credits offers strong value for larger organizations with high usage.
Hidden Costs & Gotchas
Solo and Team tiers require annual billing.
AI credit limits on Free, Solo, and Team tiers.
Gong integration only on Team and Enterprise.
Limited views on the Free tier.
How Scratchpad Compares to Competitors
Compared to similar AI sales tools like Gong, which typically starts at much higher price points (often custom enterprise quotes), Scratchpad offers a more accessible entry with its Free and Solo tiers. While tools like Outreach or Salesloft also offer AI features, their starting prices are generally higher than Scratchpad's $19/user/month Solo plan, making Scratchpad a more budget-friendly option for individual users and smaller teams focused on AI-driven sales workflows.
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Scratchpad FAQ
How does Scratchpad help sales professionals manage their deals more efficiently?
Which teams benefit most from implementing Scratchpad?
How does Scratchpad compare to Chorus by ZoomInfo regarding call transcription?
What kind of limitations should users be aware of when using Scratchpad's AI features?
How is Scratchpad priced?
Can Scratchpad automate Salesforce updates directly from sales calls?
How does Scratchpad improve CRM data quality for sales teams?
Source: scratchpad.com