Improves Salesforce data quality and sales productivity.
Pros
+Significantly reduces sales admin time (e.g., 455 hours/month saved for one team).
+Improves CRM data accuracy and completeness, leading to better forecasting.
+Increases seller adoption of Salesforce due to a more user-friendly interface.
+Provides real-time connection to Salesforce, ensuring data is always up-to-date.
+Offers AI agents that listen to calls and map updates directly to Salesforce fields.
Cons
−Specific credit usage for AI features might require monitoring for higher usage teams.
−Enterprise features like unlimited AI credits and white-glove services are only available on custom plans.
What is Scratchpad?
Scratchpad is an AI-powered workspace designed for sales professionals to streamline their workflow, reduce administrative tasks, and improve CRM data quality. It acts as a modern interface between sales teams and Salesforce, offering a fast and flexible environment for managing deals, taking notes, and updating records.
The platform integrates various tools like sales sheets, a notetaker with call recording and AI transcription, and AI agents that automatically update Salesforce fields. By automating mundane tasks and providing real-time data synchronization with Salesforce, Scratchpad helps sellers focus more on selling, leading to higher adoption of CRM, better data accuracy, and improved team alignment. It's ideal for sales teams and RevOps leaders looking to enhance sales execution and scale revenue.
Scratchpad starts at $16/user/mo, billed yearly. Its direct competitors are priced on a different basis (per user, or in another currency), so each entry price below is shown with its own unit and currency and is not ranked against the others.
Entry paid plan, monthly price (billing term shown per row), in each tool's own currency. Pricing checked Oct 26, 2026.
Recent pricing updates
Changes we detected on the Scratchpad pricing page.
One plan: $16 per user per month billed annually, $20 billed monthly (the $19 Solo and $49 Team plans are gone).
Scratchpad by the numbers
Toolradar data: Scratchpad's entry paid plan ($16/user/mo, billed yearly) ranks #15 of 24 (joint) for price among the Transcription tools with a verified entry price per user, where the median is $15/user/mo. As of Nov 2026.
Scratchpad compared with 179 Transcription tools on Toolradar, as of Nov 2026
Metric
Scratchpad
Peer median
Position (1 is best)
Entry paid plan
$16/user/mo, billed yearly
$15/user/mo
#15 of 24 (joint) tools priced per user, verified price
Free plan
No
69% have one
n/a
Listed as an alternative to
6 tools
1
#36 of 179 (joint)
Integrations listed
3
3
#18 of 36 (joint) tools with at least one integration recorded
User rating
4.6/5 (across the web, 1,560 ratings)
4.6/5
#17 of 51 (joint) tools with 20+ reviews
Listed as an alternative to: #34 on 2026-10-16 to #36 on 2026-11-02 (rank among 179 tools, 1 is best).
Each position is counted among the tools that have data for that row, as noted under it. A lower entry price ranks higher; prices are read on vendor pages and compared only with tools priced on the same basis. All Transcription data · How we compute this. Advertising and placement fees are not inputs to any position.
Cite this: Toolradar, “Scratchpad by the numbers”, Nov 2026.
Reviews (1)
Reviews written by Toolradar users. The badge on each one says what we checked about its author.
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Helps capture and organize notes. It also does accurate summaries that are handy while on the go.
Cons
It's integration ecosystem could be improved. I would love to feed it's output to LLMs of choice. An MCP Server type of integration with an API that can be called on to access transcripts wherever needed may solve this.
How does Scratchpad help sales professionals manage their deals more efficiently?
Scratchpad provides an AI-powered workspace that streamlines sales workflows by integrating tools like sales sheets and a notetaker. It acts as a modern interface for Salesforce, allowing sales teams to manage deals and update records quickly and flexibly.
Which teams benefit most from implementing Scratchpad?
Scratchpad is ideal for sales teams and RevOps leaders who aim to enhance sales execution and scale revenue. It helps improve CRM data quality, increase Salesforce adoption, and reduce administrative burdens for sellers.
How does Scratchpad compare to Chorus by ZoomInfo regarding call transcription?
Scratchpad includes a notetaker with call recording and AI transcription capabilities, similar to Chorus by ZoomInfo. Additionally, Scratchpad's AI agents can automatically update Salesforce fields based on call insights, which helps improve CRM data accuracy.
What kind of limitations should users be aware of when using Scratchpad's AI features?
Users should monitor specific credit usage for AI features, especially for higher usage teams. Enterprise features, such as unlimited AI credits and white-glove services, are exclusively available on custom pricing plans.
How is Scratchpad priced?
Scratchpad is available on a free tier, offering basic functionalities. For users requiring more extensive usage and advanced features, paid plans are available.
Can Scratchpad automate Salesforce updates directly from sales calls?
Yes, Scratchpad features AI agents that listen to sales calls and map updates directly to Salesforce fields. This automation significantly reduces administrative tasks and ensures real-time data synchronization with Salesforce.
How does Scratchpad improve CRM data quality for sales teams?
Scratchpad improves CRM data quality by providing a user-friendly interface that encourages higher seller adoption of Salesforce. Its AI agents also automatically update fields, ensuring data accuracy and completeness for better forecasting.
How does Scratchpad pricing compare with other Transcription tools?
Scratchpad's entry paid plan ($16/user/mo, billed yearly) ranks #15 of 24 (joint) for price among the Transcription tools with a verified entry price per user, where the median is $15/user/mo. Prices are read on each vendor's own pricing page and compared only with tools priced on the same basis. Source: Toolradar, Nov 2026.
