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Cloudbeds vs Infor HMS: Which is Better in 2026?

Choosing between Cloudbeds and Infor HMS comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.

Bottom line: Cloudbeds wins this matchup. Oracle Hospitality is our overall Hotel Management pick. Oracle Hospitality is our free Hotel Management pick. Pick Infor HMS if you need travel & hospitality.

··Methodology
Editor reviewed0 verified reviews comparedPricing checked Sep 2026

Short on time? Here's the quick answer

We've tested both tools. Here's who should pick what:

Cloudbeds

The #1 award-winning hospitality technology solution for hotels, hostels, and vacation rentals.

Best for you if:

  • • You want unifies multiple critical hospitality functions into one platform
  • • You want aI-powered features enhance revenue, forecasting, and guest experience

Infor HMS

Cloud-based hospitality software to unify operations, personalize guest experiences, and optimize revenue.

Best for you if:

  • • You want unifies operations across diverse hospitality segments, eliminating data silos
  • • You want utilizes AI and automation to optimize pricing and maximize revenue
At a Glance
CloudbedsCloudbeds
Infor HMSInfor HMS
Starts at
Custom
Custom
Best For
Hotel ManagementTravel & Hospitality
Rating
4.2/53.8/5
Free plan
No No

Choose Cloudbeds or Infor HMS?

Cloudbeds

Choose Cloudbeds if

The #1 award-winning hospitality technology solution for hotels, hostels, and vacation rentals.

  • You want unifies multiple critical hospitality functions into one platform
  • You want aI-powered features enhance revenue, forecasting, and guest experience
  • Your work is hotel management-shaped, not travel & hospitality-shaped
Infor HMS

Choose Infor HMS if

Cloud-based hospitality software to unify operations, personalize guest experiences, and optimize revenue.

  • You want unifies operations across diverse hospitality segments, eliminating data silos
  • You want utilizes AI and automation to optimize pricing and maximize revenue
  • Your work is travel & hospitality-shaped, not hotel management-shaped
FeatureCloudbedsInfor HMS
Pricing ModelPaidPaid
User Rating
★4.2/5
41 reviews
★3.8/5
10 reviews
Categories
Hotel ManagementChannel Managers
Travel & HospitalityHotel Management

In-Depth Analysis

CloudbedsCloudbeds

The #1 award-winning hospitality technology solution for hotels, hostels, and vacation rentals.

Starts at Custom
Fair value

This approach often suggests higher pricing tailored to individual needs, which can be expensive for smaller operations.

Watch out

Add-on costs for specific integrations

Strengths

  • +Unifies multiple critical hospitality functions into one platform.
  • +AI-powered features enhance revenue, forecasting, and guest experience.
  • +Significant improvements reported in direct bookings, occupancy, and RevPAR.
  • +Reduces training time for staff and automates many tasks.
  • +Flexible and scalable for various property types and sizes.

Weaknesses

  • -Pricing is not transparently listed and requires a quote.
  • -Requires integration with existing systems, which might have a learning curve.
  • -Reliance on a single platform for critical operations could be a single point of failure.

Key features

Property Management System (PMS)Channel Manager (zero additional commissions)Booking Engine (maximizes direct bookings)Guest Experience solution (digital check-in, AI chat)Reputation Management (centralized insights, automated responses)Revenue Intelligence (AI-powered pricing recommendations, forecast accuracy)

Infor HMSInfor HMS

Cloud-based hospitality software to unify operations, personalize guest experiences, and optimize revenue.

Starts at Custom

Strengths

  • +Unifies operations across diverse hospitality segments, eliminating data silos.
  • +Utilizes AI and automation to optimize pricing and maximize revenue.
  • +Enhances guest experience through hyper-personalization and mobile-first features.
  • +Provides scalability and access to advanced technology via a cloud-based platform.
  • +Empowers staff with intuitive mobile tools for improved efficiency.

Weaknesses

  • -Specific pricing details are not publicly available.
  • -Requires integration with existing systems, which may have implementation complexities.
  • -The breadth of features might be overwhelming for smaller, simpler hospitality operations.

Key features

Cloud-based multi-tenant AWS architectureAI-powered analytics and intelligent recommendationsMobile guest services (check-in/out, room keys, service requests)Hotel Property Management System (PMS) with CRM capabilitiesHotel Revenue Management System (RMS) with demand forecastingStaff mobility tools for real-time information access

Pricing: Cloudbeds vs Infor HMS

PlanCloudbedsInfor HMS
Tier 1
Request a quote
Flex
N/A
Tier 2
Request a quote
One
N/A
Tier 3
Request a quote
Experience
N/A
Tier 4
Request a quote
Enterprise
N/A

Pricing verified from each vendor's public pricing page. Compare in detail on Cloudbeds pricing and Infor HMS pricing.

Who Should Use What?

On a budget?

Both are paid. Compare plans on their websites.

Go with: Cloudbeds

Want the highest-rated option?

Cloudbeds: 4.2/5 (41 reviews). Infor HMS: 3.8/5 (10 reviews).

Go with: Cloudbeds

Value user reviews?

Cloudbeds: 41 reviews (4.2/5). Infor HMS: 10 reviews (3.8/5).

Go with: Cloudbeds

3 Questions to Help You Decide

1

What's your budget?

Both are paid. Pricing won't help you decide here.

2

What's your use case?

Cloudbeds is a hotel management tool. Infor HMS is in travel & hospitality. Pick the category that matches your needs.

3

How important are ratings?

Cloudbeds is rated higher: 4.2/5 vs 3.8/5.

Key Takeaways

Cloudbeds

  • Higher user rating: 4.2/5 vs 3.8/5
  • Larger review base (41 reviews)
  • Our pick for this comparison

Infor HMS

  • Better fit for travel & hospitality

The Bottom Line

Cloudbeds wins this matchup. Oracle Hospitality is our overall Hotel Management pick. Oracle Hospitality is our free Hotel Management pick.

Frequently Asked Questions

Is Cloudbeds or Infor HMS better?

Cloudbeds is rated in our evaluation. Both are paid.

What are Cloudbeds and Infor HMS used for?

Cloudbeds: The #1 award-winning hospitality technology solution for hotels, hostels, and vacation rentals.. Infor HMS: Cloud-based hospitality software to unify operations, personalize guest experiences, and optimize revenue..

What does Cloudbeds cost vs Infor HMS?

Cloudbeds is a paid tool. Infor HMS is a paid tool. Visit their websites for detailed pricing.

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