Cloudbeds vs Infor HMS: Which is Better in 2026?
Choosing between Cloudbeds and Infor HMS comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Cloudbeds
The #1 award-winning hospitality technology solution for hotels, hostels, and vacation rentals.
Best for you if:
- • You need hotel management features specifically
- • Unified platform for hospitality operations, distribution, and guest experience.
- • Leverages AI (Signals AI) for insights, automation, and revenue optimization.
Infor HMS
Cloud-based hospitality software to unify operations, personalize guest experiences, and optimize revenue.
Best for you if:
- • You need travel & hospitality features specifically
- • Unifies hospitality operations across multiple properties in the cloud.
- • Leverages AI and data analytics for personalized guest experiences and revenue optimization.
| At a Glance |  Cloudbeds |  Infor HMS |
|---|---|---|
Starts at | Custom | Custom |
Best For | Hotel Management | Travel & Hospitality |
Rating | 4.3/5 | 4.4/5 |
Choose Cloudbeds or Infor HMS?
Choose Cloudbeds if
The #1 award-winning hospitality technology solution for hotels, hostels, and vacation rentals.
- Unifies multiple critical hospitality functions into one platform.
- AI-powered features enhance revenue, forecasting, and guest experience.
- Significant improvements reported in direct bookings, occupancy, and RevPAR.
- Your work is hotel management-shaped, not travel & hospitality-shaped
Choose Infor HMS if
Cloud-based hospitality software to unify operations, personalize guest experiences, and optimize revenue.
- Unifies operations across diverse hospitality segments, eliminating data silos.
- Utilizes AI and automation to optimize pricing and maximize revenue.
- Enhances guest experience through hyper-personalization and mobile-first features.
- Your work is travel & hospitality-shaped, not hotel management-shaped
| Feature | Cloudbeds | Infor HMS |
|---|---|---|
| Pricing Model | Paid | Paid |
| User Rating | ★4.3/5 372 reviews | ★4.4/5 8 reviews |
| Categories | Hotel ManagementChannel Managers | Travel & HospitalityHotel Management |
In-Depth Analysis
Cloudbeds
The #1 award-winning hospitality technology solution for hotels, hostels, and vacation rentals.
Strengths
- +Unifies multiple critical hospitality functions into one platform.
- +AI-powered features enhance revenue, forecasting, and guest experience.
- +Significant improvements reported in direct bookings, occupancy, and RevPAR.
- +Reduces training time for staff and automates many tasks.
- +Flexible and scalable for various property types and sizes.
Weaknesses
- -Pricing is not transparently listed and requires a quote.
- -Requires integration with existing systems, which might have a learning curve.
- -Reliance on a single platform for critical operations could be a single point of failure.
Key features
Infor HMS
Cloud-based hospitality software to unify operations, personalize guest experiences, and optimize revenue.
Strengths
- +Unifies operations across diverse hospitality segments, eliminating data silos.
- +Utilizes AI and automation to optimize pricing and maximize revenue.
- +Enhances guest experience through hyper-personalization and mobile-first features.
- +Provides scalability and access to the latest technology via a cloud-based platform.
- +Empowers staff with intuitive mobile tools for improved efficiency.
Weaknesses
- -Specific pricing details are not publicly available.
- -Requires integration with existing systems, which may have implementation complexities.
- -The breadth of features might be overwhelming for smaller, simpler hospitality operations.
Key features
Pricing: Cloudbeds vs Infor HMS
| Plan | Cloudbeds | Infor HMS |
|---|---|---|
| Tier 1 | Request a quote Flex | N/A |
| Tier 2 | Request a quote One | N/A |
| Tier 3 | Request a quote Experience | N/A |
| Tier 4 | Request a quote Enterprise | N/A |
Pricing verified from each vendor's public pricing page. Compare in detail on Cloudbeds pricing and Infor HMS pricing.
Who Should Use What?
On a budget?
Both are paid. Compare plans on their websites.
Go with: Cloudbeds
Want the highest-rated option?
Cloudbeds: 4.3/5 (372 reviews). Infor HMS: 4.4/5 (8 reviews).
Go with: Infor HMS
Value user reviews?
Cloudbeds: 372 reviews (4.3/5). Infor HMS: 8 reviews (4.4/5).
Go with: Cloudbeds
3 Questions to Help You Decide
What's your budget?
Both are paid. Pricing won't help you decide here.
What's your use case?
Cloudbeds is a hotel management tool. Infor HMS is in travel & hospitality. Pick the category that matches your needs.
How important are ratings?
Infor HMS is rated higher: 4.4/5 vs 4.3/5.
Key Takeaways
Cloudbeds
- Larger review base (372 reviews)
- Our pick for this comparison
Infor HMS
- Higher user rating: 4.4/5 vs 4.3/5
- Better fit for travel & hospitality
The Bottom Line
Cloudbeds is our pick.
Frequently Asked Questions
Is Cloudbeds or Infor HMS better?
Cloudbeds is rated in our evaluation. Both are paid.
What are Cloudbeds and Infor HMS used for?
Cloudbeds: The #1 award-winning hospitality technology solution for hotels, hostels, and vacation rentals.. Infor HMS: Cloud-based hospitality software to unify operations, personalize guest experiences, and optimize revenue..
What does Cloudbeds cost vs Infor HMS?
Cloudbeds is a paid tool. Infor HMS is a paid tool. Visit their websites for detailed pricing.