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ConnectWise vs Datto: Pricing and Ratings Compared (2026)

Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for ConnectWise and Datto side by side. This page compares data; it is not a hands-on review.

On the data: On the data below, Datto leads on higher user rating. We do not name an overall winner for this pair.

Data comparison compiled by Toolradar, not hand-reviewed Methodology
Data comparison 2,954 user reviews compared

Short on time? Here's the quick answer

Based on published vendor pricing and features and on public review data, here's who should pick what:

ConnectWise

Unified IT management platform for MSPs and IT professionals, powered by agentic AI.

Best for you if:

  • • You want unifies multiple IT management functions into a single platform, reducing tool sprawl

Datto

Comprehensive IT solutions for MSPs, encompassing backup, disaster recovery, endpoint management, and service...

Best for you if:

  • • You want comprehensive suite of IT management tools tailored for MSPs
At a glance: ConnectWise vs Datto
At a Glance
ConnectWise ConnectWise
Datto Datto
Starts at
Not published
Not published
Category
Productivity Security
Security Cloud & Infrastructure
Rating
4.3/5 G2 4.3 1,705 reviews 4.6/5 G2 4.6 1,249 reviews
Free plan
No No

Choose ConnectWise or Datto?

ConnectWise

Choose ConnectWise if

  • You want unifies multiple IT management functions into a single platform, reducing tool sprawl
  • You want leverages agentic AI and RPA for enhanced automation and efficiency
  • You work in productivity, not security
Datto

Choose Datto if

  • You want comprehensive suite of IT management tools tailored for MSPs
  • You want strong emphasis on business continuity and rapid disaster recovery
  • You work in security, not productivity

In-Depth Analysis

ConnectWise ConnectWise

Unified IT management platform for MSPs and IT professionals, powered by agentic AI.

Strengths

  • Pro: Unifies multiple IT management functions into a single platform, reducing tool sprawl.
  • Pro: Leverages agentic AI and RPA for enhanced automation and efficiency.
  • Pro: Provides comprehensive cybersecurity and data protection with expert backing.
  • Pro: Offers a strong community and partner program for business growth and support.
  • Pro: Streamlines operations with industry-leading PSA and RMM capabilities.

Weaknesses

  • Con: Requires a learning curve due to the breadth of features and integrated modules.
  • Con: Pricing information is not publicly available, requiring direct contact for quotes.

Key features

Agentic AI for independent and secure automation Common UI for unified module management Shared services with open APIs for integrations Professional Services Automation (PSA) Remote Monitoring and Management (RMM) AI-driven insights from Sidekick

Datto Datto

Comprehensive IT solutions for MSPs, encompassing backup, disaster recovery, endpoint management, and service...

Strengths

  • Pro: Comprehensive suite of IT management tools tailored for MSPs.
  • Pro: Strong emphasis on business continuity and rapid disaster recovery.
  • Pro: AI-powered features enhance productivity and automation across backup and service delivery.
  • Pro: Seamless integration between different Datto products like RMM and PSA.
  • Pro: Offers protection for data across on-prem, cloud, endpoints, and SaaS applications.

Weaknesses

  • Con: No free tier available for individual products.
  • Con: Primarily designed for MSPs and IT teams, potentially complex for small businesses without dedicated IT staff.

Key features

Unified Backup and Disaster Recovery (BCDR) AI-Powered BackupIQ™ technology for automated operations Immutable Datto Cloud for secure, always-available backups Cloud-based Remote Monitoring and Management (RMM) Automated patch management and ransomware detection for endpoints Native, unified Microsoft 365 management within RMM

Key Takeaways

ConnectWise

  • Choose if you want unified IT management platform for MSPs and IT professionals, powered by agentic AI

Datto

  • Higher user rating: 4.6/5 vs 4.3/5

What the data shows

On the data below, Datto leads on higher user rating. We do not name an overall winner for this pair.

  • Datto has the higher user rating (4.3/5 from 1,705 reviews for ConnectWise, 4.6/5 from 1,249 reviews for Datto).

Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate

Frequently Asked Questions

How do ConnectWise and Datto compare in 2026?

On the data below, Datto leads on higher user rating. We do not name an overall winner for this pair. Datto has the higher user rating (4.3/5 from 1,705 reviews for ConnectWise, 4.6/5 from 1,249 reviews for Datto).

What are ConnectWise and Datto used for?

ConnectWise: Unified IT management platform for MSPs and IT professionals, powered by agentic AI. Datto: Comprehensive IT solutions for MSPs, encompassing backup, disaster recovery, endpoint management, and service.

What does ConnectWise cost vs Datto?

ConnectWise has no public paid-plan price on file. Datto has no public paid-plan price on file.

What's the main difference between ConnectWise and Datto?

ConnectWise's main strength: unifies multiple IT management functions into a single platform, reducing tool sprawl. Datto's main strength: comprehensive suite of IT management tools tailored for MSPs.

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