Datto
UnclaimedComprehensive IT solutions for MSPs, encompassing backup, disaster recovery, endpoint management, and service automation.
Visit WebsiteTL;DR - Datto
- Provides unified backup and disaster recovery solutions for business continuity.
- Offers remote monitoring and management (RMM) for endpoints with automation and security features.
- Includes professional services automation (PSA) with AI-powered tools for service delivery and business operations.
Pricing: Paid only
Best for: Enterprises & pros
4.4/5 across review platforms
Pros & Cons
Pros
- Comprehensive suite of IT management tools tailored for MSPs.
- Strong emphasis on business continuity and rapid disaster recovery.
- AI-powered features enhance productivity and automation across backup and service delivery.
- Seamless integration between different Datto products like RMM and PSA.
- Offers protection for data across on-prem, cloud, endpoints, and SaaS applications.
Cons
- No free tier available for individual products.
- Primarily designed for MSPs and IT teams, potentially complex for small businesses without dedicated IT staff.
Ratings Across the Web
4.4(730 reviews)
Ratings aggregated from independent review platforms. Learn more
Preview
Key Features
Unified Backup and Disaster Recovery (BCDR)AI-Powered BackupIQ™ technology for automated operationsImmutable Datto Cloud for secure, always-available backupsCloud-based Remote Monitoring and Management (RMM)Automated patch management and ransomware detection for endpointsNative, unified Microsoft 365 management within RMMAI-Powered Professional Services Automation (PSA) with Cooper CopilotCentralized management for quotes, contracts, services, projects, and payments
Pricing
Paid
Datto offers paid plans. Visit their website for current pricing details.
What is Datto?
Datto provides robust, scalable, and intelligent IT solutions primarily for Managed Service Providers (MSPs) and IT teams. The platform focuses on empowering IT professionals to protect, manage, and automate their businesses through a suite of integrated tools.
Key offerings include unified backup and disaster recovery (BCDR) solutions designed to ensure data availability and security, even against ransomware. It also features Datto RMM, a security-first, cloud-based remote monitoring and management platform for endpoints, and Autotask PSA, an AI-powered professional services automation tool that acts as an all-in-one business operating system for IT operations and service delivery.
Datto aims to eliminate the stress of data loss and downtime by providing tools that cover data protection across on-premise, cloud, endpoint, and SaaS applications. Its solutions are built to streamline processes, reduce manual effort, and proactively resolve issues, ultimately boosting productivity and ensuring business continuity.
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Datto FAQ
What is the difference between Datto's backup solution and traditional backups?
Datto's unified backup goes beyond simple data storage by providing business continuity and disaster recovery (BCDR). This includes rapid recovery capabilities, automated testing, and resilience features designed to minimize downtime and ensure business operations can quickly resume after an incident, unlike basic backups which may not guarantee uptime or rapid restoration.
How does Datto RMM help manage endpoints?
Datto RMM is a security-first, cloud-based platform that allows remote securing, monitoring, and management of endpoints. It includes features like automated patch management, built-in ransomware detection, custom scripts, policies, and webhooks for automation, and native Microsoft 365 management from a single interface.
What is Autotask PSA and how does AI enhance it?
Autotask PSA is an all-in-one business operating system that provides a unified view of IT operations and service delivery. Its AI-powered Cooper Copilot boosts productivity by instantly summarizing tickets, drafting customer communications, and documenting resolutions, transforming teams into efficient service delivery experts.
Does Datto protect data in cloud and SaaS applications?
Yes, Datto's solutions are designed to protect data wherever it resides, including on-premise, in the cloud, on endpoints, and within SaaS applications. The immutable Datto Cloud provides multiple layers of security to ensure backups are protected and always available.
What is the Backup Concierge Program?
The Backup Concierge Program is a free service for Datto MSPs that provides a dedicated Backup Solution Architect. This expert assists with ensuring proper data protection and profitability, offering support via call, email, or text.
How does Datto address the 3-2-1 backup rule?
Datto's solutions support and go beyond the 3-2-1 backup rule, which recommends having three copies of data, on two different media, with one copy off-site. Datto emphasizes advanced plans that include automated recovery, testing, and cross-platform coverage to ensure comprehensive data protection and business resilience.
Source: datto.com