Datto
Claim this toolComprehensive IT solutions for MSPs, encompassing backup, disaster recovery, endpoint management, and service...
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730 reviews trackedThe Bottom Line
Entry price
Paid plans only
Biggest pro
Comprehensive suite of IT management tools tailored for MSPs.
Biggest con
No free tier available for individual products.
TL;DR - Datto
- Provides unified backup and disaster recovery solutions for business continuity.
- Offers remote monitoring and management (RMM) for endpoints with automation and security features.
- Includes professional services automation (PSA) with AI-powered tools for service delivery and business operations.
Pricing: Paid only
Best for: Enterprises & pros
4.4/5 across review platforms
What is Datto?
Datto provides robust, scalable, and intelligent IT solutions primarily for Managed Service Providers (MSPs) and IT teams. The platform focuses on empowering IT professionals to protect, manage, and automate their businesses through a suite of integrated tools.
Key offerings include unified backup and disaster recovery (BCDR) solutions designed to ensure data availability and security, even against ransomware. It also features Datto RMM, a security-first, cloud-based remote monitoring and management platform for endpoints, and Autotask PSA, an AI-powered professional services automation tool that acts as an all-in-one business operating system for IT operations and service delivery.
Datto aims to eliminate the stress of data loss and downtime by providing tools that cover data protection across on-premise, cloud, endpoint, and SaaS applications. Its solutions are built to streamline processes, reduce manual effort, and proactively resolve issues, ultimately boosting productivity and ensuring business continuity.
Available on: Web
Pros & Cons
Pros
- Comprehensive suite of IT management tools tailored for MSPs.
- Strong emphasis on business continuity and rapid disaster recovery.
- AI-powered features enhance productivity and automation across backup and service delivery.
- Seamless integration between different Datto products like RMM and PSA.
- Offers protection for data across on-prem, cloud, endpoints, and SaaS applications.
Cons
- No free tier available for individual products.
- Primarily designed for MSPs and IT teams, potentially complex for small businesses without dedicated IT staff.
Ratings Across the Web
4.4(730 reviews)
Ratings aggregated from independent review platforms. Learn more
Preview
Key Features
Unified Backup and Disaster Recovery (BCDR)AI-Powered BackupIQ™ technology for automated operationsImmutable Datto Cloud for secure, always-available backupsCloud-based Remote Monitoring and Management (RMM)Automated patch management and ransomware detection for endpointsNative, unified Microsoft 365 management within RMMAI-Powered Professional Services Automation (PSA) with Cooper CopilotCentralized management for quotes, contracts, services, projects, and payments
Pricing
Paid
Datto offers paid plans. Visit their website for current pricing details.
Reviews
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4.4/5
Across 730 verified user reviews on G2, Capterra
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Datto FAQ
How does Datto support business continuity for its users?
Datto ensures business continuity through its unified backup and disaster recovery (BCDR) solutions. These tools are designed to protect against data loss and downtime, enabling rapid recovery even from events like ransomware attacks. The platform covers data protection across on-premise, cloud, endpoint, and SaaS applications.
Which teams benefit most from Datto's offerings?
Datto's offerings are primarily designed for Managed Service Providers (MSPs) and IT teams. Its comprehensive suite of IT management tools is tailored to help these professionals protect, manage, and automate their businesses effectively. The platform's integrated solutions streamline IT operations and service delivery.
How is Datto priced?
Datto is a paid product, and it does not include a permanently free tier for individual products. Its solutions are offered as comprehensive IT tools for MSPs and IT teams. The pricing model is structured to provide robust, scalable, and intelligent IT solutions.
What kind of automation does Datto provide for IT operations?
Datto provides automation through features like Datto RMM for remote monitoring and management of endpoints, and Autotask PSA, an AI-powered professional services automation tool. These tools help streamline processes, reduce manual effort, and proactively resolve issues. The goal is to boost productivity and ensure business continuity by automating key IT tasks.
How does Datto compare to ConnectWise for IT service management?
Datto focuses on a comprehensive suite of IT management tools tailored for MSPs, with a strong emphasis on business continuity and rapid disaster recovery. It integrates products like Datto RMM and Autotask PSA to provide an all-in-one business operating system for IT operations. Both platforms aim to support IT service delivery, but Datto highlights its AI-powered features for enhanced productivity and automation.
What are the main limitations of using Datto?
One main limitation of Datto is that it does not offer a free tier for individual products. Additionally, while powerful, it is primarily designed for MSPs and IT teams, which means it might be overly complex for small businesses that do not have dedicated IT staff to manage the platform.
Can Datto manage endpoints across different environments?
Yes, Datto can manage endpoints across various environments through Datto RMM, its security-first, cloud-based remote monitoring and management platform. This allows IT professionals to protect and manage endpoints effectively. The platform also offers protection for data across on-premise, cloud, and SaaS applications.
Source: datto.com