Crazy Egg vs FullStory: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Crazy Egg and FullStory side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, FullStory leads on higher user rating. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Crazy Egg
Optimize your website with heatmaps, recordings, surveys, and A/B testing to understand user behavior.
Best for you if:
- • You want a free tier before you commit
FullStory
Digital experience intelligence
Best for you if:
- • You want great session replay
| At a Glance | ||
|---|---|---|
Starts at | Free plan, paid from $29/mo, billed monthly Starter plan | Free plan |
Category | Web Analytics Heatmaps | Product Analytics Web Analytics |
Rating | 4.3/5 G2 4.2 · Capterra 4.4 214 reviews | 4.5/5 G2 4.5 · Capterra 4.6 1,119 reviews |
Free plan | Yes | No |
Watch out for | Overage fees for exceeding pageview limits | Overage fees for exceeding session limits |
Choose Crazy Egg or FullStory?
Choose Crazy Egg if
- You want a free tier before you commit
- You want easy to set up
- You want visual insights
- You work in web analytics, not product analytics
Choose FullStory if
- You want great session replay
- You want frustration signals
- You work in product analytics, not web analytics
In-Depth Analysis
Crazy Egg
Optimize your website with heatmaps, recordings, surveys, and A/B testing to understand user behavior.
Crazy Egg's pricing, particularly at the Starter ($29) and Plus ($99) tiers, appears fair for businesses needing basic to moderate website optimization tools.
Watch out
Overage fees for exceeding pageview limits
Strengths
- Pro: Easy to set up
- Pro: Visual insights
- Pro: Good A/B testing
- Pro: Affordable
Weaknesses
- Con: Limited free tier
- Con: Basic compared to Hotjar
- Con: Pageview limits
Key features
FullStory
Digital experience intelligence
FullStory's pricing is on the expensive side, especially for smaller businesses.
Watch out
Overage fees for exceeding session limits
Strengths
- Pro: Great session replay
- Pro: Frustration signals
- Pro: Rich analytics
Weaknesses
- Con: Expensive
- Con: Privacy concerns
Key features
Plans and prices: Crazy Egg vs FullStory
| Tool | Plans and prices | Source |
|---|---|---|
| Crazy Egg |
| crazyegg.com/pricing read Nov 1, 2026 |
| FullStory |
| fullstory.com/pricing read Oct 31, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Crazy Egg pricing and FullStory pricing.
Key Takeaways
Crazy Egg
- Choose if you want optimize your website with heatmaps, recordings, surveys, and A/B testing to understand user behavior
FullStory
- Higher user rating: 4.5/5 vs 4.3/5
What the data shows
On the data below, FullStory leads on higher user rating. We do not name an overall winner for this pair.
- FullStory has the higher user rating (4.3/5 from 214 reviews for Crazy Egg, 4.5/5 from 1,119 reviews for FullStory).
- Crazy Egg starts at $29/mo, billed monthly; FullStory has no public paid plan price on file.
- Both have a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Crazy Egg and FullStory compare in 2026?
On the data below, FullStory leads on higher user rating. We do not name an overall winner for this pair. FullStory has the higher user rating (4.3/5 from 214 reviews for Crazy Egg, 4.5/5 from 1,119 reviews for FullStory). Crazy Egg starts at $29/mo, billed monthly; FullStory has no public paid plan price on file. Both have a free plan.
What are Crazy Egg and FullStory used for?
Crazy Egg: Optimize your website with heatmaps, recordings, surveys, and A/B testing to understand user behavior. FullStory: Digital experience intelligence.
What does Crazy Egg cost vs FullStory?
Crazy Egg's cheapest paid plan is Starter at $29/mo, billed monthly; it also has a free plan. FullStory has no public paid-plan price on file. Prices read on the vendors' pricing pages, latest check Nov 1, 2026.
What's the main difference between Crazy Egg and FullStory?
Crazy Egg's main strength: easy to set up. FullStory's main strength: great session replay.