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Crazy Egg vs FullStory: Pricing and Ratings Compared (2026)

Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Crazy Egg and FullStory side by side. This page compares data; it is not a hands-on review.

On the data: On the data below, FullStory leads on higher user rating. We do not name an overall winner for this pair.

Data comparison compiled by Toolradar, not hand-reviewed Methodology
Data comparison 1,333 user reviews compared Pricing checked Nov 1, 2026

Short on time? Here's the quick answer

Based on published vendor pricing and features and on public review data, here's who should pick what:

Crazy Egg

Optimize your website with heatmaps, recordings, surveys, and A/B testing to understand user behavior.

Best for you if:

  • • You want a free tier before you commit

FullStory

Digital experience intelligence

Best for you if:

  • • You want great session replay
At a glance: Crazy Egg vs FullStory
At a Glance
Crazy Egg Crazy Egg
FullStory FullStory
Starts at
Free plan, paid from $29/mo, billed monthly Starter plan
Free plan
Category
Web Analytics Heatmaps
Product Analytics Web Analytics
Rating
4.3/5 G2 4.2 · Capterra 4.4 214 reviews 4.5/5 G2 4.5 · Capterra 4.6 1,119 reviews
Free plan
Yes No
Watch out for
Overage fees for exceeding pageview limits Overage fees for exceeding session limits

Choose Crazy Egg or FullStory?

Crazy Egg

Choose Crazy Egg if

  • You want a free tier before you commit
  • You want easy to set up
  • You want visual insights
  • You work in web analytics, not product analytics
FullStory

Choose FullStory if

  • You want great session replay
  • You want frustration signals
  • You work in product analytics, not web analytics

In-Depth Analysis

Crazy Egg Crazy Egg

Optimize your website with heatmaps, recordings, surveys, and A/B testing to understand user behavior.

Good value

Crazy Egg's pricing, particularly at the Starter ($29) and Plus ($99) tiers, appears fair for businesses needing basic to moderate website optimization tools.

Watch out

Overage fees for exceeding pageview limits

Strengths

  • Pro: Easy to set up
  • Pro: Visual insights
  • Pro: Good A/B testing
  • Pro: Affordable

Weaknesses

  • Con: Limited free tier
  • Con: Basic compared to Hotjar
  • Con: Pageview limits

Key features

Heatmaps Session recordings A/B testing Surveys Confetti Overlay

FullStory FullStory

Digital experience intelligence

Fair value

FullStory's pricing is on the expensive side, especially for smaller businesses.

Watch out

Overage fees for exceeding session limits

Strengths

  • Pro: Great session replay
  • Pro: Frustration signals
  • Pro: Rich analytics

Weaknesses

  • Con: Expensive
  • Con: Privacy concerns

Key features

Session replay Heatmaps Frustration signals Conversion funnels Error tracking Product analytics

Plans and prices: Crazy Egg vs FullStory

Plans and prices of Crazy Egg and FullStory, as read on each vendor's pricing page. Each plan keeps its own billing unit.
Tool Plans and prices Source
Crazy Egg
  • Starter: $29/mo, billed monthly
  • Plus: $99/mo, billed monthly
  • Pro: $249/mo, billed monthly
  • Enterprise: Custom pricing
crazyegg.com/pricing read Nov 1, 2026
FullStory
  • Free: Free
  • Business: Custom pricing
  • Enterprise: Custom pricing
fullstory.com/pricing read Oct 31, 2026

Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Crazy Egg pricing and FullStory pricing.

Key Takeaways

Crazy Egg

  • Choose if you want optimize your website with heatmaps, recordings, surveys, and A/B testing to understand user behavior

FullStory

  • Higher user rating: 4.5/5 vs 4.3/5

What the data shows

On the data below, FullStory leads on higher user rating. We do not name an overall winner for this pair.

  • FullStory has the higher user rating (4.3/5 from 214 reviews for Crazy Egg, 4.5/5 from 1,119 reviews for FullStory).
  • Crazy Egg starts at $29/mo, billed monthly; FullStory has no public paid plan price on file.
  • Both have a free plan.

Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate

Frequently Asked Questions

How do Crazy Egg and FullStory compare in 2026?

On the data below, FullStory leads on higher user rating. We do not name an overall winner for this pair. FullStory has the higher user rating (4.3/5 from 214 reviews for Crazy Egg, 4.5/5 from 1,119 reviews for FullStory). Crazy Egg starts at $29/mo, billed monthly; FullStory has no public paid plan price on file. Both have a free plan.

What are Crazy Egg and FullStory used for?

Crazy Egg: Optimize your website with heatmaps, recordings, surveys, and A/B testing to understand user behavior. FullStory: Digital experience intelligence.

What does Crazy Egg cost vs FullStory?

Crazy Egg's cheapest paid plan is Starter at $29/mo, billed monthly; it also has a free plan. FullStory has no public paid-plan price on file. Prices read on the vendors' pricing pages, latest check Nov 1, 2026.

What's the main difference between Crazy Egg and FullStory?

Crazy Egg's main strength: easy to set up. FullStory's main strength: great session replay.

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