Exceptionless vs New Relic: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Exceptionless and New Relic side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, New Relic leads on lower entry price. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Exceptionless
Open-source error and event logging
Best for you if:
- • You want real-time error tracking
New Relic
Full-stack observability with 50+ monitoring capabilities
Best for you if:
- • You want generous free tier
| At a Glance | New Relic | |
|---|---|---|
Starts at | Free plan, paid from $15/mo, billed monthly Small plan | Free plan, paid from $10/mo Standard plan |
Category | Monitoring Log Management | Monitoring DevOps |
Rating | n/a | 4.4/5 G2 4.4 · Capterra 4.5 783 reviews |
Free plan | Yes | Yes |
Watch out for | No explicit overage fees mentioned for events | Data ingest overages at $0.40/GB (Standard) |
Choose Exceptionless or New Relic?
Choose Exceptionless if
- You want real-time error tracking
- You want open-source option available
Choose New Relic if
- You want generous free tier
- You want full-stack observability
- Budget matters ($10/mo vs $15/mo, billed monthly)
In-Depth Analysis
Exceptionless
Open-source error and event logging
Exceptionless offers a fair pricing structure, especially for small to medium-sized teams.
Watch out
No explicit overage fees mentioned for events
Strengths
- Pro: Real-time error tracking
- Pro: Open-source option available
- Pro: Self-hosting capability
- Pro: Event logging and aggregation
- Pro: Multiple language SDKs
Weaknesses
- Con: Smaller community than competitors
- Con: Documentation could be improved
- Con: Enterprise features may lag
- Con: Self-hosting requires maintenance
- Con: Limited integrations compared to larger tools
Key features
New Relic
Full-stack observability with 50+ monitoring capabilities
New Relic's freemium model is generous, offering 100 GB/month and a full platform user for free.
Watch out
Data ingest overages at $0.40/GB (Standard)
Strengths
- Pro: Generous free tier
- Pro: Full-stack observability
- Pro: AI insights
Weaknesses
- Con: Complex to set up
- Con: Data can be expensive
Key features
Plans and prices: Exceptionless vs New Relic
| Tool | Plans and prices | Source |
|---|---|---|
| Exceptionless |
| exceptionless.com/pricing read Sep 28, 2026 |
| New Relic |
| newrelic.com/pricing read Oct 13, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Exceptionless pricing and New Relic pricing.
Key Takeaways
Exceptionless
- Choose if you want open-source error and event logging
New Relic
- Lower entry price: $10/mo vs $15/mo, billed monthly
What the data shows
On the data below, New Relic leads on lower entry price. We do not name an overall winner for this pair.
- Only New Relic has a published user rating (4.4/5 from 783 reviews); Exceptionless has none we can show.
- New Relic has the lower entry price: $10/mo (Standard) against $15/mo, billed monthly (Small) for Exceptionless.
- Both have a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Exceptionless and New Relic compare in 2026?
On the data below, New Relic leads on lower entry price. We do not name an overall winner for this pair. Only New Relic has a published user rating (4.4/5 from 783 reviews); Exceptionless has none we can show. New Relic has the lower entry price: $10/mo (Standard) against $15/mo, billed monthly (Small) for Exceptionless. Both have a free plan.
What are Exceptionless and New Relic used for?
Exceptionless: Open-source error and event logging. New Relic: Full-stack observability with 50+ monitoring capabilities.
What does Exceptionless cost vs New Relic?
Exceptionless's cheapest paid plan is Small at $15/mo, billed monthly; it also has a free plan. New Relic's cheapest paid plan is Standard at $10/mo; it also has a free plan. Prices read on the vendors' pricing pages, latest check Oct 13, 2026.
What's the main difference between Exceptionless and New Relic?
Exceptionless's main strength: real-time error tracking. New Relic's main strength: generous free tier.