GetFeedback vs SurveyMonkey: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for GetFeedback and SurveyMonkey side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, SurveyMonkey leads on a free plan. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
GetFeedback
Quickly pivot based on customer feedback to drive more value and build better experiences.
Best for you if:
- • You want enables rapid deployment of surveys with templates
SurveyMonkey
Gather feedback faster with pre-built templates and powerful analysis
Best for you if:
- • You want a free tier before you commit
| At a Glance | GetFeedback | SurveyMonkey |
|---|---|---|
Starts at | Not published | Free plan, paid from $35/mo, billed monthly Individual plan |
Category | Survey Tools Customer Feedback | Survey Tools Customer Feedback |
Rating | 4.4/5 SourceForge 4.3 · Capterra 4.6 120 reviews | 4.5/5 G2 4.4 · Capterra 4.6 34,413 reviews |
Free plan | No | Yes |
Choose GetFeedback or SurveyMonkey?
Choose GetFeedback if
- You want enables rapid deployment of surveys with templates
- You want offers flexible feedback collection across diverse channels, including offline
Choose SurveyMonkey if
- You want a free tier before you commit
- You want industry standard
- You want analytics
In-Depth Analysis
GetFeedback
Quickly pivot based on customer feedback to drive more value and build better experiences.
Strengths
- Pro: Enables rapid deployment of surveys with templates
- Pro: Offers flexible feedback collection across diverse channels, including offline
- Pro: Provides deep and native integration with Salesforce for actionable insights
- Pro: Supports real-time alerts and automation for quick response to feedback
- Pro: Helps improve customer retention, adoption, and loyalty by identifying friction points
Weaknesses
- Con: Pricing information is not readily available on the provided page, suggesting it's not a free or freemium product.
- Con: Focus heavily on Salesforce integration might be less beneficial for non-Salesforce users.
Key features
SurveyMonkey
Gather feedback faster with pre-built templates and powerful analysis
SurveyMonkey's pricing is fair for individual users, with a generous free tier for basic needs.
Strengths
- Pro: Industry standard
- Pro: Analytics
- Pro: Integrations
Weaknesses
- Con: Limited free tier
- Con: Can get expensive
Key features
Plans and prices: GetFeedback vs SurveyMonkey
| Tool | Plans and prices | Source |
|---|---|---|
| GetFeedback | No plan prices on file | getfeedback.com/pricing |
| SurveyMonkey |
| surveymonkey.com/pricing read Oct 4, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on GetFeedback pricing and SurveyMonkey pricing.
Key Takeaways
GetFeedback
- Choose if you want quickly pivot based on customer feedback to drive more value and build better experiences
SurveyMonkey
- Has a free plan
What the data shows
On the data below, SurveyMonkey leads on a free plan. We do not name an overall winner for this pair.
- User ratings are within 0.2 points (4.4/5 from 120 reviews for GetFeedback, 4.5/5 from 34,413 reviews for SurveyMonkey).
- SurveyMonkey starts at $35/mo, billed monthly; GetFeedback has no public paid plan price on file.
- Only SurveyMonkey has a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do GetFeedback and SurveyMonkey compare in 2026?
On the data below, SurveyMonkey leads on a free plan. We do not name an overall winner for this pair. User ratings are within 0.2 points (4.4/5 from 120 reviews for GetFeedback, 4.5/5 from 34,413 reviews for SurveyMonkey). SurveyMonkey starts at $35/mo, billed monthly; GetFeedback has no public paid plan price on file. Only SurveyMonkey has a free plan.
What are GetFeedback and SurveyMonkey used for?
GetFeedback: Quickly pivot based on customer feedback to drive more value and build better experiences. SurveyMonkey: Gather feedback faster with pre-built templates and powerful analysis.
What does GetFeedback cost vs SurveyMonkey?
GetFeedback has no public paid-plan price on file. SurveyMonkey's cheapest paid plan is Individual at $35/mo, billed monthly; it also has a free plan. Prices read on the vendors' pricing pages, latest check Oct 4, 2026.
What's the main difference between GetFeedback and SurveyMonkey?
GetFeedback's main strength: enables rapid deployment of surveys with templates. SurveyMonkey's main strength: industry standard.