Grafana OnCall vs Zenduty: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Grafana OnCall and Zenduty side by side. This page compares data; it is not a hands-on review.
On the data: On the data below the two are close or not directly comparable, so we do not name a winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Grafana OnCall
On-call management for Grafana
Best for you if:
- • You want open source on-call
Zenduty
End-to-end incident management and response orchestration for DevOps and SRE teams.
Best for you if:
- • You want significantly reduces MTTA and MTTR, with reported reductions over 60%
| At a Glance | Grafana OnCall | Zenduty |
|---|---|---|
Starts at | Free plan, paid from $20/user/mo, billed monthly Pro plan | Free plan |
Category | Incident Management DevOps | Incident Management DevOps |
Rating | 4.5/5 G2 4.5 150 reviews | 4.6/5 G2 4.6 104 reviews |
Free plan | Yes | Yes |
Watch out for | Pro tier requires $19/month Grafana Cloud base | n/a |
Choose Grafana OnCall or Zenduty?
Choose Grafana OnCall if
- You want open source on-call
- You want grafana integration
Choose Zenduty if
- You want significantly reduces MTTA and MTTR, with reported reductions over 60%
- You want minimizes alert fatigue by suppressing noisy alerts and prioritizing critical ones
In-Depth Analysis
Grafana OnCall
On-call management for Grafana
Grafana OnCall's pricing is quite competitive, especially with its generous Free tier offering 3 users.
Watch out
Pro tier requires $19/month Grafana Cloud base
Strengths
- Pro: Open source on-call
- Pro: Grafana integration
- Pro: Good alerting
- Pro: Self-hostable
- Pro: PagerDuty alternative
Weaknesses
- Con: Newer product
- Con: Less features than PagerDuty
- Con: Documentation improving
- Con: Setup complexity
- Con: Enterprise features limited
Key features
Zenduty
End-to-end incident management and response orchestration for DevOps and SRE teams.
Strengths
- Pro: Significantly reduces MTTA and MTTR, with reported reductions over 60%.
- Pro: Minimizes alert fatigue by suppressing noisy alerts and prioritizing critical ones.
- Pro: Enhances team productivity by reducing context switching and automating manual tasks.
- Pro: Provides a comprehensive 360-degree view of operational health.
- Pro: Offers extensive integrations with over 100 monitoring, communication, and ticketing tools.
Weaknesses
- Con: Specific pricing tiers and their feature breakdowns are not immediately visible on the main pages.
- Con: The effectiveness of AI features is dependent on the quality and volume of historical incident data.
Key features
Plans and prices: Grafana OnCall vs Zenduty
| Tool | Plans and prices | Source |
|---|---|---|
| Grafana OnCall |
| grafana.com/products/oncallread Sep 30, 2026 |
| Zenduty | No plan prices on file | zenduty.com |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Grafana OnCall pricing and Zenduty pricing.
Key Takeaways
Grafana OnCall
- Choose if you want on-call management for Grafana
Zenduty
- Choose if you want end-to-end incident management and response orchestration for DevOps and SRE teams
What the data shows
On the data below the two are close or not directly comparable, so we do not name a winner for this pair.
- User ratings are within 0.2 points (4.5/5 from 150 reviews for Grafana OnCall, 4.6/5 from 104 reviews for Zenduty).
- Grafana OnCall starts at $20/user/mo, billed monthly; Zenduty has no public paid plan price on file.
- Both have a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Grafana OnCall and Zenduty compare in 2026?
On the data below the two are close or not directly comparable, so we do not name a winner for this pair. User ratings are within 0.2 points (4.5/5 from 150 reviews for Grafana OnCall, 4.6/5 from 104 reviews for Zenduty). Grafana OnCall starts at $20/user/mo, billed monthly; Zenduty has no public paid plan price on file. Both have a free plan.
What are Grafana OnCall and Zenduty used for?
Grafana OnCall: On-call management for Grafana. Zenduty: End-to-end incident management and response orchestration for DevOps and SRE teams.
What does Grafana OnCall cost vs Zenduty?
Grafana OnCall's cheapest paid plan is Pro at $20/user/mo, billed monthly; it also has a free plan. Zenduty has no public paid-plan price on file. Prices read on the vendors' pricing pages, latest check Sep 30, 2026.
What's the main difference between Grafana OnCall and Zenduty?
Grafana OnCall's main strength: open source on-call. Zenduty's main strength: significantly reduces MTTA and MTTR, with reported reductions over 60%.