Alternatives
Best Zenduty alternatives in 2026
Data compiled by Toolradar Updated How we rate
Cite this list: Toolradar, best Zenduty alternatives 2026, toolradar.com/alternatives/zenduty
8 direct alternatives to Zenduty, compared on pricing, features, and best-for use cases. Pick the right replacement without the marketing fluff.
Quick answer
- PagerDuty is the top alternative to Zenduty on our list, followed by Jira Service Management and Rootly.
- 5 of the 8 alternatives have a free plan, starting with PagerDuty.
- Highest rated: Rootly, 4.8 out of 5 from 134 ratings, Sep 2026.
- 8 alternatives
- 5 with a free plan
Top 3 alternatives to Zenduty
PagerDuty
#1 Top pickOrchestrate incident detection, response, and reviews
Starting price
From $21 /mo
Cheapest paid plan, monthly, as of November 2026
4.5 /5 across G2 and Capterra · 1,192 ratings, Sep 2026
Our take
Best overall
Unite teams on a single AI-powered platform to deliver service at scale.
Starting price
From $21 /mo
Cheapest paid plan, monthly, as of November 2026
3.9 /5 across G2, Capterra and SourceForge · 1,956 ratings, Sep 2026
Rootly
#3Incident management for modern teams
Starting price
From $20 /mo
Cheapest paid plan, monthly, as of November 2026
4.8 /5 on G2 · 134 ratings, Sep 2026
Our take
Highest rated
Zenduty vs 8 alternatives
| Tool | Starting price (Nov 2026) | Free plan | Rating |
|---|---|---|---|
 | Price: Free + paid | Free plan: Yes | 4.6 out of 5, from 104 ratings on G2 (104) |
| Price: $21/mo | Free plan: Yes | 4.5 out of 5, from 1,192 ratings across G2 and Capterra (1,192) |
| Price: $21/mo | Free plan: Yes | 3.9 out of 5, from 1,956 ratings across G2, Capterra and SourceForge (1,956) |
| Price: $20/mo | Free plan: No | 4.8 out of 5, from 134 ratings on G2 (134) |
 | Price: $9.45/mo | Free plan: No | 4.4 out of 5, from 208 ratings across G2 and Capterra (208) |
 | Price: $25/mo | Free plan: Yes | 4.6 out of 5, from 147 ratings across G2 and Capterra (147) |
 | Price: $20/mo | Free plan: Yes | 4.5 out of 5, from 150 ratings on G2 (150) |
 | Price: $16/mo | Free plan: Yes | 4.2 out of 5, from 21 ratings across G2 and Capterra (21) |
 | Price: Contact sales | Free plan: No | n/a |
Why people consider alternatives to Zenduty
Xurrent IMR, formerly Zenduty, is a robust incident management and alerting platform designed to help organizations reduce alert fatigue, decrease Mean Time to Acknowledge (MTTA) and Mean Time to Resolve (MTTR), and improve operational…
Teams most often switch away when one of these starts to bite:
- Pricing at scale as usage or premium tiers add up.
- Missing integrations with the rest of your stack.
- Performance or scale limits as your needs grow.
- A specific feature gap you have hit in incident management.
The 8 alternatives below cover the same core job (incident management) with different trade-offs.
Zenduty by the numbers
| Metric | Zenduty | Peer median | Position (1 is best) |
|---|---|---|---|
| Free plan | Yes | 47% have one | n/a |
| Listed as an alternative to | 2 tools | 2 | #24 of 55 (joint) |
| Integrations listed | 3 | 2 | #4 of 15 (joint) tools with at least one integration recorded |
| User rating | 4.6/5 (across the web, 104 ratings) | 4.6/5 | #7 of 23 (joint) tools with 20+ reviews |
Listed as an alternative to: #24 on 2026-10-16 to #24 on 2026-11-02 (rank among 55 tools, 1 is best).
Each position is counted among the tools that have data for that row, as noted under it. All Incident Management data · How we compute this. Advertising and placement fees are not inputs to any position.
Cite this: Toolradar, “Zenduty by the numbers”, Nov 2026.
Incident Management leaderboards from Toolradar data
Toolradar ranks Incident Management tools on one measure at a time, only where at least 8 tools have data. As of Nov 2026.
Lowest entry price, per-user plans
Cheapest standard paid plan per month (annual prices divided by 12), read on vendor pages and compared only with tools priced on the same basis.
Counted among 12 tools priced per user, verified price.
| # | Tool | Entry plan |
|---|---|---|
| 1 | VictorOps | $5/user/mo, billed monthly |
| 2 | xMatters | $9/user/mo, billed monthly |
| 3 | Opsgenie | $9.45/user/mo, billed monthly |
| 4 | AlertOps | $10/user/mo, billed monthly |
| 5 | ITOC360 | $12/user/mo, billed monthly |
Lowest entry price, plans with no stated unit
Cheapest standard paid plan per month (annual prices divided by 12), read on vendor pages and compared only with tools priced on the same basis.
Counted among 11 tools with no stated price unit, verified price.
| # | Tool | Entry plan |
|---|---|---|
| 1 | Site24x7 | $9/mo, billed monthly |
| 2 | SignalLEMO | $10/mo, billed monthly |
| 3 | FreshService | $19/mo, billed monthly |
| 4 | Instatus | $20/mo, billed monthly |
| 5 | Checkly Monitor | $24/mo, billed monthly |
A position exists only when at least 8 tools have data for that metric. 23 of 55 Incident Management tools have a verified price; the others publish none we could read (often "contact sales"). Advertising and placement fees are not inputs to any position. Visit counts include visits from every source. How we compute this. Cite this: Toolradar, “Incident Management leaderboards”, Nov 2026. Data licensed CC BY 4.0. All Incident Management statistics.
8 alternatives to Zenduty
Ranked by G2 and Capterra ratings, media mentions, and editor review, plus how directly they replace Zenduty.
- 1
PagerDuty
Free plan Battle-tested at scaleOrchestrate incident detection, response, and reviews
4.5 /5 across G2 and Capterra · 1,192 ratings, Sep 2026
From $21/seat/mo, billed yearly; free plan available
- 2
Jira Service Management
Free plan Battle-tested at scaleUnite teams on a single AI-powered platform to deliver service at scale.
3.9 /5 across G2, Capterra and SourceForge · 1,956 ratings, Sep 2026
From $21/agent/mo, billed monthly; free plan available
- 3
Rootly
Paid Higher rated by usersIncident management for modern teams
4.8 /5 on G2 · 134 ratings, Sep 2026
From $20/seat/mo, billed monthly
- 4
Opsgenie
PaidOn-call alerting by Atlassian, end of sale since June 2025 and shutting down April 5, 2027
4.4 /5 across G2 and Capterra · 208 ratings, Sep 2026
From $9.45/user/mo, billed monthly
- 5
FireHydrant
Free planIncident management for engineering teams
4.6 /5 across G2 and Capterra · 147 ratings, Sep 2026
From $25/seat/mo, billed yearly; free plan available
- 6
Grafana OnCall
Free planOn-call management for Grafana
4.5 /5 on G2 · 150 ratings, May 2026
From $20/user/mo, billed monthly; free plan available
- 7
Squadcast
Free planIncident management and SRE platform
4.2 /5 across G2 and Capterra · 21 ratings, Sep 2026
From $16/user/mo, billed monthly; free plan available
- 8
Blameless
PaidIncident management and SRE platform
Price not published
Frequently asked questions
What is the best alternative to Zenduty?
Based on real-signal scoring (G2 and Capterra ratings, media mentions, and editorial review), the top alternatives to Zenduty are PagerDuty, Jira Service Management, Rootly. Each solves the same core job with different trade-offs on pricing, features, and integrations.
Is there a free alternative to Zenduty?
There is no fully free alternative in this list. PagerDuty is freemium: a permanent free tier plus paid plans (Orchestrate incident detection, response, and reviews).
Why do people look for Zenduty alternatives?
Common reasons teams switch away from Zenduty: pricing that scales aggressively, missing integrations with the rest of their stack, performance or scale limits, or a specific feature gap in incident management. The alternatives on this page solve the same core problem with different trade-offs.
Side-by-side comparisons
In-depth comparison pages for Zenduty versus each alternative.
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