Rootly vs Zenduty: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Rootly and Zenduty side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, Rootly leads on higher user rating; Zenduty leads on a free plan. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Rootly
Incident management for modern teams
Best for you if:
- • You want incident management
Zenduty
End-to-end incident management and response orchestration for DevOps and SRE teams.
Best for you if:
- • You want a free tier before you commit
| At a Glance | Rootly | Zenduty |
|---|---|---|
Starts at | From $20/seat/mo, billed monthly Incident Response plan | Free plan |
Category | Incident Management DevOps | Incident Management DevOps |
Rating | 4.8/5 G2 4.8 134 reviews | 4.6/5 G2 4.6 104 reviews |
Free plan | No | Yes |
Choose Rootly or Zenduty?
Choose Rootly if
- You want incident management
- You want slack integration
Choose Zenduty if
- You want a free tier before you commit
- You want significantly reduces MTTA and MTTR, with reported reductions over 60%
- You want minimizes alert fatigue by suppressing noisy alerts and prioritizing critical ones
In-Depth Analysis
Rootly
Incident management for modern teams
Rootly charges $20 per user a month for Incident Response and $20 for On-Call, or $40 for both.
Strengths
- Pro: Incident management
- Pro: Slack integration
- Pro: Good workflows
- Pro: Active development
- Pro: Fair pricing
Weaknesses
- Con: Learning curve
- Con: Slack dependent
- Con: Better alternatives exist
- Con: Feature gaps
- Con: Per-user pricing
Key features
Zenduty
End-to-end incident management and response orchestration for DevOps and SRE teams.
Strengths
- Pro: Significantly reduces MTTA and MTTR, with reported reductions over 60%.
- Pro: Minimizes alert fatigue by suppressing noisy alerts and prioritizing critical ones.
- Pro: Enhances team productivity by reducing context switching and automating manual tasks.
- Pro: Provides a comprehensive 360-degree view of operational health.
- Pro: Offers extensive integrations with over 100 monitoring, communication, and ticketing tools.
Weaknesses
- Con: Specific pricing tiers and their feature breakdowns are not immediately visible on the main pages.
- Con: The effectiveness of AI features is dependent on the quality and volume of historical incident data.
Key features
Plans and prices: Rootly vs Zenduty
| Tool | Plans and prices | Source |
|---|---|---|
| Rootly |
| rootly.com/pricing read Nov 2, 2026 |
| Zenduty | No plan prices on file | zenduty.com |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Rootly pricing and Zenduty pricing.
Key Takeaways
Rootly
- Higher user rating: 4.8/5 vs 4.6/5
Zenduty
- Has a free plan
What the data shows
On the data below, Rootly leads on higher user rating; Zenduty leads on a free plan. We do not name an overall winner for this pair.
- Rootly has the higher user rating (4.8/5 from 134 reviews for Rootly, 4.6/5 from 104 reviews for Zenduty).
- Rootly starts at $20/seat/mo, billed monthly; Zenduty has no public paid plan price on file.
- Only Zenduty has a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Rootly and Zenduty compare in 2026?
On the data below, Rootly leads on higher user rating; Zenduty leads on a free plan. We do not name an overall winner for this pair. Rootly has the higher user rating (4.8/5 from 134 reviews for Rootly, 4.6/5 from 104 reviews for Zenduty). Rootly starts at $20/seat/mo, billed monthly; Zenduty has no public paid plan price on file. Only Zenduty has a free plan.
What are Rootly and Zenduty used for?
Rootly: Incident management for modern teams. Zenduty: End-to-end incident management and response orchestration for DevOps and SRE teams.
What does Rootly cost vs Zenduty?
Rootly's cheapest paid plan is Incident Response at $20/seat/mo, billed monthly. Zenduty has no public paid-plan price on file. Prices read on the vendors' pricing pages, latest check Nov 2, 2026.
What's the main difference between Rootly and Zenduty?
Rootly's main strength: incident management. Zenduty's main strength: significantly reduces MTTA and MTTR, with reported reductions over 60%.