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Reviews onG2
65 reviews tracked

The Bottom Line

Entry price

Free plan available, paid tiers above

Biggest pro

Incident management

Biggest con

Learning curve

TL;DR - Rootly

  • Rootly is an incident management platform for modern DevOps teams
  • It automates incident response with Slack integration and retrospectives
  • Free for up to 10 responders, Pro from $15/responder/month
Pricing: Free plan available
Best for: Growing teams
4.8/5 across review platforms

What is Rootly?

Editorial review
Rootly manages incidents with Slack-native workflow. Incident management that works where teams communicate-response coordination in Slack. The Slack integration is deep. The automation helps response. The retrospectives improve. Teams managing incidents in Slack use Rootly for native incident coordination.

Available on: Web

Pros & Cons

Pros

  • Incident management
  • Slack integration
  • Good workflows
  • Active development
  • Fair pricing

Cons

  • Learning curve
  • Slack dependent
  • Better alternatives exist
  • Feature gaps
  • Per-user pricing

Ratings Across the Web

4.8(65 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

Incident managementSlack nativeRunbooksPost-mortemsAutomationModern

Pricing Plans

14-day Free Trial

Pricing checked Jul 4, 2026

Starter

Free

  • Unlimited incidents
  • Postmortems
  • Slack integration
  • Basic workflows

Essentials

$240/user/year

  • Core incident management
  • Workflow automations
  • Standard integrations
  • Team features

Scale

$420/user/year

  • Unlimited automations
  • Premium integrations
  • Advanced analytics
  • Enterprise features

How Rootly's pricing compares

At $20/mo, Rootly is mid-range of its 6 direct competitors ($5 to $800/mo across the set).

Entry paid plan, monthly. Pricing checked Jul 4, 2026.

Reviews

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4.8/5

Across 65 verified user reviews on G2

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Rootly FAQ

How does Rootly facilitate incident response for modern teams?

Rootly manages incidents with a Slack-native workflow, allowing teams to coordinate their response directly within Slack. This deep integration helps streamline incident coordination where teams already communicate.

Which teams benefit most from using Rootly?

Rootly is best suited for teams that manage incidents and rely heavily on Slack for communication. It provides native incident coordination and workflow automation for DevOps and incident management teams.

How does Rootly compare to PagerDuty for incident management?

Rootly focuses on Slack-native incident coordination and workflow automation, whereas PagerDuty offers broader incident management capabilities. Rootly's deep Slack integration is a core strength for teams that operate primarily within that platform.

What kind of limitations should users be aware of with Rootly?

Rootly has a learning curve and is highly dependent on Slack for its core functionality. Some users may also find certain feature gaps compared to other solutions, and it operates on a per-user pricing model.

Does Rootly include a free tier for new users?

Yes, Rootly is available on a free tier, which allows users to get started with its incident management features. Paid plans are offered for those requiring more extensive usage and additional features.

Can Rootly automate incident response processes?

Yes, Rootly incorporates automation to assist with incident response. Its good workflows and active development aim to improve the efficiency of incident management and retrospectives.

Source: rootly.com

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