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Reviews onG2
65 reviews tracked

The Bottom Line

Entry price

Free plan available, paid tiers above

Biggest pro

Incident management

Biggest con

Learning curve

TL;DR - Rootly

  • Rootly is an incident management platform for modern DevOps teams
  • It automates incident response with Slack integration and retrospectives
  • Free for up to 10 responders, Pro from $15/responder/month
Pricing: Free plan available
Best for: Growing teams
4.8/5 across review platforms

What is Rootly?

Editorial review
Rootly manages incidents with Slack-native workflow. Incident management that works where teams communicate-response coordination in Slack. The Slack integration is deep. The automation helps response. The retrospectives improve. Teams managing incidents in Slack use Rootly for native incident coordination.

Available on: Web

Pros & Cons

Pros

  • Incident management
  • Slack integration
  • Good workflows
  • Active development
  • Fair pricing

Cons

  • Learning curve
  • Slack dependent
  • Better alternatives exist
  • Feature gaps
  • Per-user pricing

Ratings Across the Web

4.8(65 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

Incident managementSlack nativeRunbooksPost-mortemsAutomationModern

Pricing Plans

14-day Free Trial

Starter

Free

  • Unlimited incidents
  • Postmortems
  • Slack integration
  • Basic workflows

Essentials

$240/user/year

  • Core incident management
  • Workflow automations
  • Standard integrations
  • Team features

Scale

$420/user/year

  • Unlimited automations
  • Premium integrations
  • Advanced analytics
  • Enterprise features

How Rootly's pricing compares

At $20/mo, Rootly is mid-range of its 6 direct competitors ($5 to $800/mo across the set).

Entry paid plan, monthly.

Reviews

4.8/5

Across 65 verified user reviews on G2

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Best Rootly Alternatives

Top alternatives based on features, pricing, and user needs.

View full list →

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

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Rootly FAQ

Is Rootly free?

Rootly offers a free tier for small teams. Pro plans start at $15/user/month, which unlocks advanced incident management features and integrations.

What is Rootly?

Rootly is an incident management platform that lives entirely within Slack. It automates incident workflows, coordinates response teams, and generates post-mortems automatically.

Rootly vs Incident.io?

Both are Slack-native incident management tools with similar feature sets. The main differences come down to pricing structures and specific integrations, so it's worth comparing both for your needs.

Source: rootly.com

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