Opsgenie vs Rootly: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Opsgenie and Rootly side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, Opsgenie leads on lower entry price and a free plan; Rootly leads on higher user rating. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Opsgenie
On-call alerting by Atlassian, end of sale since June 2025 and shutting down April 5, 2027
Best for you if:
- • You want good incident management
Rootly
Incident management for modern teams
Best for you if:
- • You want incident management
| At a Glance | Opsgenie | Rootly |
|---|---|---|
Starts at | Free plan, paid from $9.45/user/mo, billed monthly Essentials plan | From $20/seat/mo, billed monthly Incident Response plan |
Category | DevOps Incident Management | Incident Management DevOps |
Rating | 4.4/5 Capterra 4.6 · G2 4.2 208 reviews | 4.8/5 G2 4.8 134 reviews |
Free plan | No | No |
Choose Opsgenie or Rootly?
Choose Opsgenie if
- You want good incident management
- You want atlassian integration
- Budget matters ($9.45/user/mo, billed monthly vs $20/seat/mo, billed monthly)
- You work in DevOps, not incident management
Choose Rootly if
- You want incident management
- You want slack integration
- You work in incident management, not DevOps
In-Depth Analysis
Opsgenie
On-call alerting by Atlassian, end of sale since June 2025 and shutting down April 5, 2027
Opsgenie's pricing is generally fair, offering a generous Free tier for small teams.
Strengths
- Pro: Good incident management
- Pro: Atlassian integration
- Pro: On-call scheduling
- Pro: More affordable than PagerDuty
- Pro: Good mobile app
Weaknesses
- Con: Less powerful than PagerDuty
- Con: Atlassian ecosystem bias
- Con: Some features limited
- Con: Learning curve
- Con: Support varies
Key features
Rootly
Incident management for modern teams
Rootly charges $20 per user a month for Incident Response and $20 for On-Call, or $40 for both.
Strengths
- Pro: Incident management
- Pro: Slack integration
- Pro: Good workflows
- Pro: Active development
- Pro: Fair pricing
Weaknesses
- Con: Learning curve
- Con: Slack dependent
- Con: Better alternatives exist
- Con: Feature gaps
- Con: Per-user pricing
Key features
Plans and prices: Opsgenie vs Rootly
| Tool | Plans and prices | Source |
|---|---|---|
| Opsgenie |
| atlassian.com/software/opsgenie/pricing read Oct 1, 2026 |
| Rootly |
| rootly.com/pricing read Nov 2, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Opsgenie pricing and Rootly pricing.
Key Takeaways
Opsgenie
- Lower entry price: $9.45/user/mo, billed monthly vs $20/seat/mo, billed monthly
- Has a free plan
Rootly
- Higher user rating: 4.8/5 vs 4.4/5
What the data shows
On the data below, Opsgenie leads on lower entry price and a free plan; Rootly leads on higher user rating. We do not name an overall winner for this pair.
- Rootly has the higher user rating (4.4/5 from 208 reviews for Opsgenie, 4.8/5 from 134 reviews for Rootly).
- Opsgenie has the lower entry price: $9.45/user/mo, billed monthly (Essentials) against $20/seat/mo, billed monthly (Incident Response) for Rootly.
- Only Opsgenie has a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Opsgenie and Rootly compare in 2026?
On the data below, Opsgenie leads on lower entry price and a free plan; Rootly leads on higher user rating. We do not name an overall winner for this pair. Rootly has the higher user rating (4.4/5 from 208 reviews for Opsgenie, 4.8/5 from 134 reviews for Rootly). Opsgenie has the lower entry price: $9.45/user/mo, billed monthly (Essentials) against $20/seat/mo, billed monthly (Incident Response) for Rootly. Only Opsgenie has a free plan.
What are Opsgenie and Rootly used for?
Opsgenie: On-call alerting by Atlassian, end of sale since June 2025 and shutting down April 5, 2027. Rootly: Incident management for modern teams.
What does Opsgenie cost vs Rootly?
Opsgenie's cheapest paid plan is Essentials at $9.45/user/mo, billed monthly. Rootly's cheapest paid plan is Incident Response at $20/seat/mo, billed monthly. Prices read on the vendors' pricing pages, latest check Nov 2, 2026.
What's the main difference between Opsgenie and Rootly?
Opsgenie's main strength: good incident management. Rootly's main strength: incident management.