PagerDuty vs Rootly: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for PagerDuty and Rootly side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, PagerDuty leads on a free plan; Rootly leads on higher user rating. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
PagerDuty
Orchestrate incident detection, response, and reviews
Best for you if:
- • You want a free tier before you commit
Rootly
Incident management for modern teams
Best for you if:
- • You want incident management
| At a Glance | PagerDuty | Rootly |
|---|---|---|
Starts at | Free plan, paid from $21/seat/mo, billed yearly Professional plan | From $20/seat/mo, billed monthly Incident Response plan |
Category | Incident Management DevOps | Incident Management DevOps |
Rating | 4.5/5 G2 4.5 · Capterra 4.6 1,192 reviews | 4.8/5 G2 4.8 134 reviews |
Free plan | Yes | No |
Choose PagerDuty or Rootly?
Choose PagerDuty if
- You want a free tier before you commit
- You want industry leader
- You want many integrations
Choose Rootly if
- You want incident management
- You want slack integration
In-Depth Analysis
PagerDuty
Orchestrate incident detection, response, and reviews
PagerDuty has a free plan, then Professional at $21 per user/month billed annually ($25 monthly).
Strengths
- Pro: Industry leader
- Pro: Many integrations
- Pro: AI features
Weaknesses
- Con: Expensive
- Con: Complex for small teams
Key features
Rootly
Incident management for modern teams
Rootly charges $20 per user a month for Incident Response and $20 for On-Call, or $40 for both.
Strengths
- Pro: Incident management
- Pro: Slack integration
- Pro: Good workflows
- Pro: Active development
- Pro: Fair pricing
Weaknesses
- Con: Learning curve
- Con: Slack dependent
- Con: Better alternatives exist
- Con: Feature gaps
- Con: Per-user pricing
Key features
Plans and prices: PagerDuty vs Rootly
| Tool | Plans and prices | Source |
|---|---|---|
| PagerDuty |
| pagerduty.com/pricing read Oct 31, 2026 |
| Rootly |
| rootly.com/pricing read Nov 2, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on PagerDuty pricing and Rootly pricing.
Key Takeaways
PagerDuty
- Has a free plan
Rootly
- Higher user rating: 4.8/5 vs 4.5/5
What the data shows
On the data below, PagerDuty leads on a free plan; Rootly leads on higher user rating. We do not name an overall winner for this pair.
- Rootly has the higher user rating (4.5/5 from 1,192 reviews for PagerDuty, 4.8/5 from 134 reviews for Rootly).
- Entry prices are not ranked, they are charged on different bases: PagerDuty $21/seat/mo, billed yearly; Rootly $20/seat/mo, billed monthly.
- Only PagerDuty has a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do PagerDuty and Rootly compare in 2026?
On the data below, PagerDuty leads on a free plan; Rootly leads on higher user rating. We do not name an overall winner for this pair. Rootly has the higher user rating (4.5/5 from 1,192 reviews for PagerDuty, 4.8/5 from 134 reviews for Rootly). Entry prices are not ranked, they are charged on different bases: PagerDuty $21/seat/mo, billed yearly; Rootly $20/seat/mo, billed monthly. Only PagerDuty has a free plan.
What are PagerDuty and Rootly used for?
PagerDuty: Orchestrate incident detection, response, and reviews. Rootly: Incident management for modern teams.
What does PagerDuty cost vs Rootly?
PagerDuty's cheapest paid plan is Professional at $21/seat/mo, billed yearly; it also has a free plan. Rootly's cheapest paid plan is Incident Response at $20/seat/mo, billed monthly. Prices read on the vendors' pricing pages, latest check Nov 2, 2026.
What's the main difference between PagerDuty and Rootly?
PagerDuty's main strength: industry leader. Rootly's main strength: incident management.