PagerDuty vs Zenduty: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for PagerDuty and Zenduty side by side. This page compares data; it is not a hands-on review.
On the data: On the data below the two are close or not directly comparable, so we do not name a winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
PagerDuty
Orchestrate incident detection, response, and reviews
Best for you if:
- • You want industry leader
Zenduty
End-to-end incident management and response orchestration for DevOps and SRE teams.
Best for you if:
- • You want significantly reduces MTTA and MTTR, with reported reductions over 60%
| At a Glance | PagerDuty | Zenduty |
|---|---|---|
Starts at | Free plan, paid from $21/seat/mo, billed yearly Professional plan | Free plan |
Category | Incident Management DevOps | Incident Management DevOps |
Rating | 4.5/5 G2 4.5 · Capterra 4.6 1,192 reviews | 4.6/5 G2 4.6 104 reviews |
Free plan | Yes | Yes |
Choose PagerDuty or Zenduty?
Choose PagerDuty if
- You want industry leader
- You want many integrations
Choose Zenduty if
- You want significantly reduces MTTA and MTTR, with reported reductions over 60%
- You want minimizes alert fatigue by suppressing noisy alerts and prioritizing critical ones
In-Depth Analysis
PagerDuty
Orchestrate incident detection, response, and reviews
PagerDuty has a free plan, then Professional at $21 per user/month billed annually ($25 monthly).
Strengths
- Pro: Industry leader
- Pro: Many integrations
- Pro: AI features
Weaknesses
- Con: Expensive
- Con: Complex for small teams
Key features
Zenduty
End-to-end incident management and response orchestration for DevOps and SRE teams.
Strengths
- Pro: Significantly reduces MTTA and MTTR, with reported reductions over 60%.
- Pro: Minimizes alert fatigue by suppressing noisy alerts and prioritizing critical ones.
- Pro: Enhances team productivity by reducing context switching and automating manual tasks.
- Pro: Provides a comprehensive 360-degree view of operational health.
- Pro: Offers extensive integrations with over 100 monitoring, communication, and ticketing tools.
Weaknesses
- Con: Specific pricing tiers and their feature breakdowns are not immediately visible on the main pages.
- Con: The effectiveness of AI features is dependent on the quality and volume of historical incident data.
Key features
Plans and prices: PagerDuty vs Zenduty
| Tool | Plans and prices | Source |
|---|---|---|
| PagerDuty |
| pagerduty.com/pricing read Oct 31, 2026 |
| Zenduty | No plan prices on file | zenduty.com |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on PagerDuty pricing and Zenduty pricing.
Key Takeaways
PagerDuty
- Choose if you want orchestrate incident detection, response, and reviews
Zenduty
- Choose if you want end-to-end incident management and response orchestration for DevOps and SRE teams
What the data shows
On the data below the two are close or not directly comparable, so we do not name a winner for this pair.
- User ratings are within 0.2 points (4.5/5 from 1,192 reviews for PagerDuty, 4.6/5 from 104 reviews for Zenduty).
- PagerDuty starts at $21/seat/mo, billed yearly; Zenduty has no public paid plan price on file.
- Both have a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do PagerDuty and Zenduty compare in 2026?
On the data below the two are close or not directly comparable, so we do not name a winner for this pair. User ratings are within 0.2 points (4.5/5 from 1,192 reviews for PagerDuty, 4.6/5 from 104 reviews for Zenduty). PagerDuty starts at $21/seat/mo, billed yearly; Zenduty has no public paid plan price on file. Both have a free plan.
What are PagerDuty and Zenduty used for?
PagerDuty: Orchestrate incident detection, response, and reviews. Zenduty: End-to-end incident management and response orchestration for DevOps and SRE teams.
What does PagerDuty cost vs Zenduty?
PagerDuty's cheapest paid plan is Professional at $21/seat/mo, billed yearly; it also has a free plan. Zenduty has no public paid-plan price on file. Prices read on the vendors' pricing pages, latest check Oct 31, 2026.
What's the main difference between PagerDuty and Zenduty?
PagerDuty's main strength: industry leader. Zenduty's main strength: significantly reduces MTTA and MTTR, with reported reductions over 60%.