ITOC360
ClaimedITOC360 is AI-first incident management software for on-call, escalation and incident response.
From $12/mo (free plan available)Visit WebsiteThe Bottom Line
- Best for
- DevOps and SRE teams that want incident management, on-call and Slack response in one tool, at a fixed price with no add-ons.
- Price
- From $12/mo (free plan available). Compare plans
Key facts
- On-call, incident management and AI alert grouping start at $12 per user per month, with no paid add-ons.
- Native Slack
- Rated 5.0/5 on G2, Capterra, Software Advice, GetApp, SourgeFourge
Not for
Teams that need a self-hosted or open-source tool.
What is ITOC360?
Available on: Web, Android, iOS
Key Features
- On-call scheduling with rotations, overrides and multi-level escalation policies
- AI alert grouping and noise reduction across all monitoring sources
- Unlimited SMS and voice call alerts, with voice calls in 29+ languages
- Push, email, Slack and Microsoft Teams notifications with acknowledge and resolve actions
- Incident timeline from first alert to resolution
- Guided migration from Opsgenie and PagerDuty with parallel running
- 50+ integrations, REST API, webhooks and a Microsoft Power Automate connector
- iOS and Android apps for responders
Pricing Plans
14-day Free TrialPricing checked Oct 8, 2026
| Plan | Price | Details |
|---|---|---|
| Free Forever | - | Get on-call running today. No credit card • upgrade anytime
|
| Foundation | $12 / user | Everything a small team needs Best for teams up to 10.
|
| Advanced | $18 / user | Scale without the 3am chaos. Best for growing teams.
|
| Premium | $28 / user | Enterprise reliability, guaranteed. Best for 20+ & compliance.
|
How ITOC360's pricing compares
At $12/user/mo, ITOC360 is mid-range of its 6 comparable direct competitors ($9.45 to $800/mo across the set).
Entry paid plan, monthly, per user. Pricing checked Oct 8, 2026.
Reviews
Review ITOC360, get a free AI guide
Share your experience and we will send you Improve Your Thinking Patterns Using ChatGPT, free.
Best ITOC360 Alternatives
Top alternatives based on features, pricing, and user needs.
Orchestrate incident detection, response, and reviews
Cloud monitoring, security, and AI investigations for DevOps
Incident management built for Slack
AI-powered incident orchestration platform for real-time alert management and resolution.
Incident management for modern teams
On-call alerting by Atlassian, end of sale since June 2025 and shutting down April 5, 2027
Incident management for engineering teams
Incident management and SRE platform
Still deciding?
Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.